Installing New version QuickTime and ITunes

I have exhausted all the standard installation help. Every time I try to install the latest version I get the following: Cannot open HKEYLOCALMACHINE|Software|Classes|QuickTime.QuickTime|CLSID
Verify you have access
I assume this is a registry problem - I am logged on as administrator and have run a registry cleanup programme. Any suggestions?

as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before
Okay. Let's try removing your existing QuickTime by other means than the "Uninstall a program" control panel.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue.
(5) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(6) Restart your computer.
Now try another iTunes install. Does it go through properly now?

Similar Messages

  • Why can't I uninstall or reinstall quicktime and Itunes on my computer

    Why can't I install or reinstall  Quicktime and Itunes on my computer.

    Refer to yhis article:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926

  • I have problem with syncing in itunes and it stared since i installed new version of itunes.it stuck in backup step for houres.what shud i do?

    I have problem with syncing in itunes and it stared since i installed new version of itunes.it stuck in backup step for houres.what shud i do?

    So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct?  Where do you look, or what do you do, that indicates the playlists are in alphabetical order?  Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
    If so, when you listen to the songs on the shuffle, are you using the playlist, or are you using the All Songs list? If you are in the default All Songs list, with the shuffle's power switch set to play-in-order (the middle position), the songs play alphabetically, I believe. 
    The 3rd gen shuffle uses VoiceOver.  If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details).  When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
    There are more details in the manual for the 3rd gen shuffle, which is online here
    http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
    See page 22 for the section about setting up and using VoiceOver.  The part about switching playlists starts on page 23 (Using the Playlist Menu).

  • Can't install new version of itunes or quicktime

    Like others, I get the error message Apple Application Support needed to run itunes Helper. Uninstall itunes then instal again. I have repeatedly tried to instal new version of itunes having uninstalled (following troubleshooting page) the old version. I also get the Microsoft windows message Windows installer stopped working and was closed. When I try to install Quick Time on its own I get the message "An error occurred during the installation of assembly Microsoft VC.80,CRT.... What can I do?

    *replying to daya*
    0X800736FD
    In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
    Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
    If you're getting 8000FFFFs, try the following Microsoft document:
    [Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
    Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?

  • TS1702 i am not able to install update or remove itunes and install newer versions, windows installer service cannot be accessed,

    i am not able to install update or remove itunes and install newer versions,
    its stops installing and a windows error is shown
    i e ::   windows installer service could not be accessed , this could occur if you are running windows installer in safe mode
    or windows installer service is not correctly installed
    the same error happens if i try to uninstall the itunes from the control panel- remove programmes option
    im using windows 7 home basic 64 bit version
    this eroor is not happening with any other programmes..
    can someone tell me how to solve this issue
    thanx
    tushar

    Reinstalling iTunes is really daunting task. See
    http://www.apple.com/support/iphone/assistant/itunes/#section_6

  • I installed new version of itunes and I'm getting error message 0xe8000084&oxe800002dwhen trying to sync iphone5 what can I do?

    I just installed new version of iTunes when I go to sync iPhone 5 keep getting error oxe8000084&oxe800002d is there a solution to this?

    Try this for Windows 7 (64 bit),
    Close iTunes - Go to Task Manager – Click the “Services” tab - select “Apple Mobile Device” - left click and choose “Stop Service” - wait a few seconds - left click and choose “Start Service” - wait a few seconds - open iTunes - connect your iDevice.
    Did it work?

  • I uninstalled older version of Itunes because for some reason it wouldn't start. I installed new version 10.7 for 64 bit (windows 7) and it WONT RUN either. help please

    I couldn't get my 10.6 version of Itunes to open, so I uninstalled it. Installed newer version 10.7 for 64 bit (windows 7) and it won't run either. Please help?

    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT1926 When Installing new version error is quicktime cannot uninstall old version

    When trying to install new version of Quicktime, I get a error message that quicktime cannot uninstall old version. This also affects Itunes to work. Get Message Itunes has encountered a problem and needs to close. I think not having quicktime working affects my Itunes from launching.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up").
    In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?

  • Im trying to install new version of itunes in my macbook but its always failed .i can download but cannot install says to contact with software manufacturer assistance....please solve my problem because of this i couldnt connect my iphone to my mac.....

    im trying to install new version of itunes in my macbook but always failed.i can download it but failed to install and always says to contact with software manufacturer for assistance...please heblp me i couldn’t connect my iphone to iktunes..please coz in my mac their is old version of i tunes.....

    Welcome to the Apple Support Communities
    See if your computer is supported > http://support.apple.com/kb/sp575 Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard Then, make a backup, insert the DVD and upgrade. Finally, go to  > Software Update and update to the latest version.
    If your computer is compatible, you can use Mountain Lion. Open App Store and purchase Mountain Lion. Check if your programs are supported > http://www.roaringapps.com

  • Quicktime and itunes wont install. I have never had quicktime installed on my computer before

    I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
    After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
    I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
    My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
    I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

    I appreciate the quick response, thank you for that.
    One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
    One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
    Now I am in the process of downloading a fresh copy of iTunes, the download hasn't finished yet so I haven't had a chance to install it yet but I have a much better feeling about it this time after deleting all the old installation files from my downloads folder. If Quicktime worked after that, I am sure iTunes will.
    I can't believe it was something so simple as deleting the installation files in my downloads folder and emptying the recycle bin. I had seriously gone through my entire computer looking for any little file that was related to Quicktime or iTunes. I didn't even think of the two most obvious places. I spent so much time and credit downloading multiple files and my computer even got a virus when trying to download a copy from an unauthorized source, I had no problem getting rid of the virus, but struggled with Quicktime and iTunes, that is why I got so frustrated! I feel like an idiot now :-P
    Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

  • Why can't I install newer version of iTunes on my Windows Vista Home Premium?

    Hi!
    Why can't I install newer version of iTunes on my Windows Vista Home Premium?
    I states that I am missing essential files in order to install. It doesn't say which ones.
    Tried to uninstall the old iTunes so now I'm caught without iTunes.
    Any thoughts?
    /tjolmes

    Hey gallaleo3,
    I would run through the recommended troubleshooting steps in the following article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best,
    Delgadoh

  • HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

    I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

    Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • HT201260 Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?

    Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?

    You usually have to use the program's uninstaller utility for such things as Symantec. Read this:
    http://www.symantec.com/business/support/index?page=content&id=TECH132120
    You may need to install it all over again, just to use its uninstaller.

  • Cannot install new version of itunes, cannot remove old version

    cannot install new version of itunes, cannot remove old version

    http://support.apple.com/kb/ht1925
    See this for your query.

  • Been having trouble in pogo for few days now only with firefox installed new version and still can not get into games please advise can play in explorer but I did enjoy fire fox

    I would like to know why I can't play any of my games in firefox from pogo. Have no problem in other sites. I used this all the time until three days ago but could not get in so went to explorer. Where it works fine. I uninstalled old firefox and put installed new version but the problem still remains. Would appreciate you looking into this for me. Thank you Jan

    Malkymder wrote:
    Glad to hear it is a step forward ...
    can you try with another Display manager like lightdm see if that works ?
    I might try that, though now that I finally have my PC back I have some other work that takes priority for a few days. :-)
    Malkymder wrote:And yes xorg.conf should be replaced with /etc/xorg.conf.d/20-nvidia.conf instead
    I'm using `nvidia-xconfig` to generate that file (I haven't had to tinker with it manually for years now).
    The tool generates this 'deprecated' file. Should I just move its exact content to the new location?

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