Installing OJPro 8620 e-all in one printer - MAC

I have an older MAC and unable to load Higher version. I have 10.5.8 OSXHow can I install/connect/etc.??HELP!

Hi sandonthebeach, and welcome to the HP Forums.
I see you are looking into printer compatibility. This printer requires Mac OS X 10.6 or higher to operate, it is unable to run on 10.5. Please let me know if you have any questions. Thank you for posting on the HP Forums.

Similar Messages

My 8620 HP Officejet Pro 8620 e-All-in-One Printer IS INCREDIBLY SLOW TO PRINT - TRIED EVERYTHING

I have an 8620 HP Officejet Pro 8620 e-All-in-One Printer It is connected via wireless set-up, with excellent signal strength. It is incredibly slow to print anything, especially PDF files that have graphics in them. I have the latest software installed, latest firmware updates. I have even uninstalled and re-installed, the issue is still there. This is an incredibly crap product, so I'd like to get this issue solved ASAP. Thanks,Brian

For example: printing http://www.nytimes.com/images/2015/07/04/nytfrontpage/scan.pdf Quickly goes 7.03mb/of 7.03mb... then just swirls the "printing" status on the printer's LCD screen, and takes 5 minutes to print...

I am trying to install HP officejet 5610 All-in-one printer.

I am trying to install HP officejet 5610 All-in-one printer. When I go to system preferences --> print and scan --> add printer b clicking on + sign . There are no printers displayed in the pop- up window. Anyone can help?

Hey drkafzal,
Thanks for using Apple Support Communities.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
Use this article to troubleshoot printer issues in OS X.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Have a nice day,
Mario

Installing HP PSC 1350 all-in-one printer/scanner

In the past, I could usually solve the "Offline" or "Not Connected" problems by unplugging my printer for a few minutes, but that no longer works. So, I decided to buy another one. However, just before clicking on the BUY button on Amazon, I decided to try to fix the problem one more time. Part of the "fix" was deleting my printer from the computer and then reinstalling it. This is where I'm now stuck. I deleted it, but I can't reinstall it. I get to the ADD window, but everything is grayed out. So, how do I install my printer? I might add that the HP instructions that I was following (OSX v. 10.9 Mavericks- Installing and using the printer on a Mac) are what got me this far.

Have you installed the v10.9 Mavericks compatible driver yet >> Software & driver downloads HP PSC 1350 All-in-One Printer | HP® Support
After you download the driver, open System Preferences > Printer & Scanners > Print
Delete the current printer by selecting it then click - (minus)
Then click + to add the printer back in.
That should load the driver for you.

HP ENVY 4500 e-All-in-One Printer/Mac OS 10.6/can't scan multiple pages as single document/file

Mac OS X 10.6.8
HP Scan app 4.4.1
In the HP ENVY 4500 e-All-in-One Printer support page for scanning with a full feature driver installed. Under "How to scan a multi-page original into a single file for HP Scan software version 4.0. Everything is OK until after I've scanned the documents and clicked "Done". (Step # 6) & Click Send , click Folder , name your file, and then save the file to the computer.(Step # 7)
This is where I go wrong. I can't find the Format drop-down menu to complete Steps 8 & 9.
Click the Format drop-down menu, select Contents , and then check the box to Save all items to a single file .
Click Save .
This question was solved.
View Solution.

Hi MaWoo,
Thanks for your post and welcome to HP Forum.
Please make sure you select PDF or Searchable PDF as the Format. You should then find a box to check for "Combine into single document".
Best regards,
Mandy
Say "Thanks" by clicking the Thumb up in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Although I work for HP my posts and replies are my own

Installing HP Photosmart 7520 all in one printer software

My new HP Photosmart 7520 will not install on my Dell PC. I have the 32-bit Windows Vista OS. When installation begins I immediately get the error message: "Key not valid for use in specified state". I've tried installing the CD and the software from HP on-line, all several different ways. I 've used the troubleshooting download from HP but both methods do not solve the installation problem. I've temporarily disabled the firewall. I've done disk clean-up and defragmenting. I've restarted the PC more than a dozen times during my efforts. Even Microsoft Windows can't install all the software from updates - only the fax portion. If I can get past the point where the error message occurs I think the software will install.
I hesitate to try the Geek Squad. My experience with them is that most of the geeks aren't competent and it's a crap shoot getting assigned one that is. They will be my last resort.
Has anyone had this problem? Does anyone have a solution?

Hey @jimlg ,
Welcome to the HP Forums!
I understand you're unable to install the printer drivers for your Photosmart 7520 printer.
The error you have listed is a Windows error and not attributed to the printer software. You can confirm this with the fact the error occurs when trying to install from Windows update bypassing our installer.
You may want to try following the suggestion in this thread made by @Gemini02 which seems to help resolve the issue for some users experiencing the same problem: Re: key not valid for use in specified state.
Let me know if that helps.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

How do I remove the Output Tray of my HP OfficeJet Pro 8620 e-All-in-One Printer

I cannot remove the Output Tray. I do some printing two-sided (one in color, the other b&w). Removing the Main Input Tray to place the paper for Side 2 is time-consuming. It would be much easier to take the just-printed Side 1 as it's completed, then simply lay it correctly on top of the blank sheets in the Main Input Tray to print Side 2. I am unable to remove the Output Tray. The store's salesman said it should be easy to remove and re-install, but that it may held in place by a piece of tape. I am prone to breaking things I'm trying to work on. I don't want to break my 4-months old printer! Any ideas? Thanks.

The main part of the output tray is not removable. There are a few alternatives: the input tray can be pulled partially open and the printed pages loaded in it - it should not be necessary to remove the input tray completely. The other possibility would be to just print using the automatic duplexer. If you are printing on plain paper or index paper this should work, it would not be suitable for printing on the back side of photo paper.

HP Officejet Pro 8620 e-all-in-one printer & dual band router

Hi, I'm hoping someone will be able to confirm whether this printer is compatible with my router which is a dual band 2.4 GHz and 5 GHz. I am not able to connect it to the internet. The box says that the printer is compatible only with 2.4 GHz routers. Would the fact that my router is dual band mean that it will not work with the printer?

Hello @JMHouston , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are looking into your options for a dual band router. I would love to help.
The printer will only connect to a 2.4 GHz broadcast. To quote this document on Print | Rate this content HP Printers - Tips and Workarounds for Common Wireless Network Printer Iss...
Dual band routers provide both 2.4GHz and 5.0GHZ frequency ranges. HP printers connect to the 2.4GHz frequency band and the 20 MHz bandwidth only. Many dual band routers let devices connected to the 2.4 GHz band communicate with devices connected to the 5.0 GHz band. But not all routers support this feature.
To manage the different bands and what devices connect to each, try assigning a unique SSID (network name) to each band. For example, name the 2.4 GHz band to “Mynetwork” and the 5.0 GHz band to “Mynetwork-5G”.
Communication and connectivity issues might occur with the printer connected to the 2.4 GHz band and the computer connected to the 5 GHz band. Try connecting the computer to the 2.4 GHz band.
As long as your router is broadcasting both network channels, you should have no issue connecting.
Please let me know if you have any questions. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Installing HP Photosmart C4180 All in one Printer

I cannot get my printer to install either by CD or going to HP Software and Drivers Section. My computer had a virus and I had to have it repaired so they did a System Restore and now can't get printer to re-install. Can someone help me?

1. Unplug the USB Cable from the back of the printer.2. Download the full feature software HERE.3. Save downloaded software to your desktop.4. Run the software after it is successfully downloaded.5. Connect USB Cable when prompted. Let me know if that helps.
Please click on KUDOS if you find my solution helpful.

Why can't i install all in one printer 4200 series on my windows 7 home premium?

I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?

Sharon,
Welcome to the HP Community Forum.
sharond6941 wrote:
I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?
It would help a great deal if you could help explain a bit why you cannot install the software.
Does the software not download?
Can you not find your printer? Do you not know what kind of printer you have?
Are there errors during the installation?
Can you provide any information to help us understand the situation?
========================================================
Help and Instructions to Install the Full Feature Software for the Printer:
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

IPod Touch conflict with HP 6500 All-in-One printer...

Does anyone know of anyone who has an iPod Touch installed with an HP all-in-one printer and running under Windows 7 64 bit? If so I'd like to hear from them and see if I can pick their brains a bit. In fact, I'd like to hear from anyone who has an iPod Touch working with an HP all-in-one on a desktop system, no matter the OS.
Originally I tried to get them to work together under a 32 bit Windows 7 Premium build on an MSI G31M3-F V2 mobo but couldn't get the iPod and the All-in-One to work together. Either the iPod wouldn't synch or the printer would disconnect.
Yesterday I started with a Windows 7 Ultimate 64 bit build on an Asus P5Q-EM mobo with just the HP 6500 All-in-One and the printer and all of its functions were working perfectly.
Then I plugged in the iPod, after having installed the newest 64 bit version of iTunes, and it detected the device but wouldn't complete the driver installation. I powered down the HP 6500 and the iPod installation completed.
I then turned the printer on and it appeared to work but the iPod wouldn't complete the sync process unless I turned the printer off.
Then I changed the drive letter of the HP all-in-one's integrated card reader from "E:" to "G:" and rebooted and it appeared that everything was working. I brought the scanner up but didn't actually scan anything but, still, no disconnect messages. Finally, success I thought. Silly me...
Today my daughter tried to send a fax from the computer. It started the scan, stopped after only partially scanning and said that the printer was disconnected.
She then rebooted and tried to scan a photo and it did essentailly the same thing -- a partial scan, froze, and then reported the printer offline.
Uninstalling the iPod Touch device resulted in the printer coming back online and all functions working perfectly.
There is clearly a conflict at the device/driver assignment level and I don't know if its even anything that I can fix.
This should not be this hard.
Has anyone any experience with the iPod Touch running on a desktop that also has an HP All-in-One device installed?

Finally installed a completely new OS and then, before doing anything else, installed iTunes and connected the iPod. Installed everything else with the HP printer being the very last thing.
Wa La... Worked as advertised...

Installed a new harddrive in my macbook pro. cannot connect to hp photosmart all in one printer!!

I, recently, installed a new hard drive on my MacBook Pro Laptop Computer (2007 model).
Now, I cannot print out anything on my HP Photosmart C7180 All-In-One Printer! They don't
seem to be connected, as the printer icon shows up on my computer, and then, immediately, evaporates
into thin air.
How do I connect my HP Printer to my laptop, now that I have a new harddrive installed?

Hello Lady22:
When you received your printer you should have received two insulation disks one is for Windows computers and the other one is for Mac ( Apple Computer) If you have the disks please install Mac disk. Apple computers do search and down load the parcel software so you can do basic printing commands. You need to find the program that is some where in your computer that allows you to hook up Pinters and Devices. Ounce you find this open it up then connect the printer cable to the lap top. The computer program will list HP's printers yuo need to select your printers model number. Then it will down load the drivers for it to run basic commands. Ounce they are download run a test to make sure it is working right. Contact HP's store and asked them to send you a new set of insulation disk. Your old disk may have fine dust film on them. Clean them off pior to inserting them If you use glass cleaner and fine cloth make sure they are dry off before you insert them. If you used them before maybe a speck of dirt blocked out parcel program that caused it not to install correctly . frrw

Problem with installing Solution Center for a HP Photosmart Premium All-in-One Printer - C309g

Hi folks,
I've searched many threads and found some directions to remedy this, tried them and have had no luck.
I'm running Windows 7. All updates are current. When I bought the printer I installed the software (on Windows 7 OS) from the disc and everything was fine. Fast forward a year and Solution Center stopped working.
Uninstalled all HP software to reinstall. I was only able to reinstall HP Update. I was able to load the basic drivers for print and scan, but not the entire software suite including Solution Center. The installation stops abruptly after "installing updates".
I even downloaded and tried "PS_AIO_06_C309g-m_USW_Full_Win_enu_140_175" and got the same result as the original installation disc.
What can I do with my printer (HP Photosmart Premium All-in-One Printer - C309g)???
Thanks,
Alex
This question was solved.
View Solution.

Hi jerseyal,
I hate to hear you are having issues. What suggestions have you tried? Did you get an error when installing? How are you connecting the device? Before completing the below steps run the print and scan doctor to see what it indicates and if the issue is resolvable through that tool(click + beside utility diagnostic tools, then download beside print and scan doctor). Click Here
If you are still experiencing the issue the steps below may help resolve it.
Try using the scrubber built into the software, then reinstalling from the current download available on the website.
From original printer installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open My Computer, and then right click on the CD drive and chose open
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
9. Use the following tool to clean the registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
10. Download the full feature software and drivers Driver Link
11. Run the download to reinstall the printer
From a download:
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
3. Once the download is done extracting, cancel the download. Driver Link
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers only.   For HP computers run the Uninstall_L3.bat NOTE: Performing level 4 uninstall on HP computer will negatively affect operating system functionality-HP and I are not responsible for damages or loss of data caused.
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use the following tool to clean the system and registry. Note: This utility is not HP sponsored or approved. HP and I are not responsible for damages or loss of data caused by the utility. This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers Driver link
15. Run the download to reinstall the printer
Note: Depending on type of security software it may need to be disabled when re-installing unit. Also make sure the Adobe flash player is up to date.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Re-install software for the C6280 all in one printer... get an error message "can't find file"

need to re-install the software for the c6280 all in one printer. downloaded the latest install package from the HP web site. During the install process, I get an error message .. can't find user/appdata/local/temp/7z256315/setup/.....setup/blocksysuser........
the folder 7z256315 does not exist on the HD.
I also get a message that it can't find PS_A10_02_software.msi.
Windows 7 , C6280 all in one printer. Printer is connected to the router. The desktop computer is connected via an ethernet cable, the laptop/ipad/iphone/internet radio are connected via wireless to the router.
hope you can help
thanks
charlie
This question was solved.
View Solution.

Hi cberistain,
Follow the steps below, and let me know what happens?
Step one: Clear temp directory
Type %temp% in the run or search for programs and files field
Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
Continue with Step 2 below
Step two: Downloaded and extracted to your system:
1. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...=
2. Once the download is finished double click on the file to extract the software.
3. When the installation window opens press the cancel button to stop the installation
4. Type %temp% in the run or search for programs and files field
5. Look for, and open the folder starting with 7z (Example: 7zS2356)
6. Right click on the folder, and select Copy
7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
8. Open the 7z folder you just copied to your desktop
9. Open folder Util
10. Open folder CCC
11. Run the uninstall_L4
12. When the uninstall has completed restart the computer
13. Run Disk cleanup from Accessories\ System Tools folder under all programs
14. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
Let me know if you are able to successfully install the software and driver, and are able to print & scan?
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP Deskjet F2120 all in one printer driver not installing after upgrading to Windows 7

I have a HP Deskjet F2120 all in one printer. I was working fine in Windows Vista Home Premium 32 bit.
Once I upgraded to Windows 7 Home Premium 32 bit the driver is failing to install.
I have tried all the solutions provided on the HP website but none of them worked.
I also wrote a mail to HP support but they replied that its out of warranty hence they will not be able to help.
If some genius can help me I will pray for him/her that all his/her wishes come true.
Thanks you in advance.
Imroz Baig

I just got my HP Deskjet F2120 working in Windows 7. Here's how:
Insert the setup disk in your CD/DVD drive. Choose to view the files in Explorer. Scroll down to the file "Setup," which is identified as an application.
Right-click the file and select "Properties." Click the "Compatibility" tab at the top of the resulting window.
Check off "Run this program in compatability mode for:" and choose "Windows Vista" from the pop-up menu.
ALSO check "Run this program as administrator" at the bottom of the window.
Press "Apply," then "OK."
Now you can double-click the "Setup" file and run the software installer.
It will 100% work inshallah...

Installing OJPro 8620 e-all in one printer - MAC

Similar Messages

Maybe you are looking for