Installing old software on a new device

I have licenses for Photoshop V10 and Lightroom V3.  They both appear in my account under my orders.  I want to install them on my new laptop but there are no download links associated with these oreders in my account.  Also, I need to deactivate an old device that I no longer have.  I tried the Chat help but I didn't get anywhere.  Can anyone help?
Thanks!

Please follow the steps below to download PSE10 and Light room 3 :
1. Navigate to Photoshop Elements 11 downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
2. Sign in with your Adobe ID
3. Copy and paste the following links on the address bar and hit enter :
Adobe Photoshop Elements 10 English Mac
http://trials3.adobe.com/AdobeProducts/PSE/10/osx10/PhotoshopElements_10_WWEFDJ.dmg
Adobe Photoshop Elements 10 English Windows
http://trials3.adobe.com/AdobeProducts/PSE/10/win32/PhotoshopElements_10_LS15.7z
http://trials3.adobe.com/AdobeProducts/PSE/10/win32/PhotoshopElements_10_LS15.exe
4. Save the files.
5. Run the .exe file if on Windows or .dmg file if on MAC.
To Download Lighroom follow the steps :
1. Navigate to Lightroom 4 Downloads page : https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom
2. Make sure you are signed in with our Adobe ID
3. Copy and paste the following link on the address bar and hit enter :
Adobe Photoshop Lightroom 3 English Mac
http://trials.adobe.com/AdobeProducts/LTRM/3/osx10/Lightroom_3_LS11.dmg
Adobe Photoshop Lightroom 3 English Windows
http://trials.adobe.com/AdobeProducts/LTRM/3/win32/Lightroom_3_LS11.exe
4. Save the file.
5. Run the .exe file if on Windows or .dmg file if on MAC.
If the older device is no longer available, there's no way you can deactivate the software.
But you can contact Customer Care at 8008336687(US) or Adobe Support no. for your region and get the activation count on the license increased by the agent as an exception.

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