Installing on Windows 7 Pro Error for Crystal Reports 2008

Error 1904. Module C:\program files\business objecs\buinessobjects enterprise 12.0\win32_x86\reportconvtool.dll failed to register. hresult -2147024769. contact your support personnel
Please can anyone help with the error I receive when trying to install crystal to a desktop
tried loggin in as local admin, domain admin
compatibility mode in xp sp3 and run as administrator

SAP sent me a 30 day trial of Crystal 2008 Full Pack SP3 so I can test it before I leave my no issue Crystal XI packaage.
The install at the end gives me the following error:
Error 1904:Module C:\ProgramData\Macrovision\Flexnet Connect\6\dwsupplay.dll Failed to register HRRESULT 2147024894 contact
your support peopersonnel.
I read all the blogs and made sure I had the latest microsoft Installer, Net, DEP is only on for windows... I installed Crystal XI on
my WIndows 7 PC and not a problem at all and now I can not get any help from SAP -that is not a way to run a business. Can
someone help me out

Similar Messages

JRC Deployment Guide for Crystal Reports 2008

I just downloaded a trial version of Crystal Reports 2008 & was testing out the integration of this component into our Java web based application.
I found the "Crystal Reports XI Release 2 - Java Reporting Component Deployment Guide" PDF file, but I was wondering if there was a more recent version of this guide for Crystal Reports 2008. Maybe I'm a bit confused regarding the versions but this guide currently references JARs in a folder under ...\3.5\java\lib. However, when I looked in the same section of Crystal 2008, I noticed it was \4.0\java\lib & the JARs are different.
Is there a new JRC Depolyment Guide for Crystal Reports 2008?...If not, is there any documentation I can use to map between the 3.5 libraries and the 4.0 libraries?
Thanks

Hi,
There is no separate JRC has been launched for the CR 2008.
But SAP has launched the Crystal Reports 4 Eclipse 2.0 in which CR 2008 has been integraqted with backword compatibility.
To know more please check following link:
[Whats new in CR4E 2.0|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/301717ef-3ad3-2b10-5aad-8d9b73a6e365]
Thanks,
Tej

Japanese language pack for Crystal Report 2008 SP1

Hi Team,
this is SAP Internal IT Support Center.
my id is C5101216.
just want to know that where i can download the japanese language pack for
Crystal Report 2008 SP1.
Thanks.
もし日本語のバージョンがありましたら、ぜひ教えて頂きたいですが・・・
宜しくお願い致します。
Edited by: Guanghua Li on Dec 17, 2009 9:33 AM

Japanese language pack has already been included in Crystal Reports 2008 SP1. You don't need to apply Japanese language pack individually.

How to install SharePoint MOSS 2007 PIK for Crystal Report Server XI R2?

My configuration is :
Moss 2007 without any Crystal Report or BO component. on one box with Windows 2003 server
Cyrstal Report Server XI R2 on another box
I have downloaded the kit installation: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/webcontent/uuid/503988db-58c5-2b10-f79d-cb96700417f9 [original link is broken]
I used this one as they said:
BusinessObjects XI Release 2 SharePoint 2007 Portal Integration Kit
Download BusinessObjects XI Release 2 SharePoint 2007 Portal Integration Kit - ZIP 5MB
I do not have BO Enterprise.
Thanks,

Answered my own question. Managed to upgrade to 5.0 following this process, but follow these instructions with care...
1. Stop all CMS services in Config Manager.
2. Go to Add/Remove programs and click "change" for Crystal Reports Server XI. Click on "Modify" then change the entry for MySQL4.1.13a to "Entire Feature will be unavailable" (from Enterprise -> Server Components -> Servers - > Central Management Server). This will remove the existing mySQL version and any data/license key information/customisation, so be wary.
3. Install the desired version of mySQL.
4. Use the MySql command line to create a new database - "create DATABASE BOE115;"
5. In the Central Config Manager, select the CMS and display its properties. Select the Dependencies tab and remove the old version of mySQL and add the new version. Click on the Config tab, then Select Datasource. Select mySQL driver, then complete the details for the newly created database. Once complete it will still produce an error, at which point you need to select the options to Re-create the Current Datasource.
6. Once the datasource is sucessfully recreated, restart the Crystal service in the Config Manager.
7. Open the Config tool, and add your license key. Then Re-Enable all the servers within the Servers page.
8. Any other customisation or preferences would need to be re-applied.
This worked for me, but obviously take care as your existing mySQL database will be completely removed during the process.

Logon Error for Crystal Report Viewed by User When Not Included In App

I have a Visual Basic 2008 SP1 application and I'm using Crystal Reports 2008 SP0 (with FP1 + 2). I have about 50 reports using integrated security that are all "embeded resources" in the application. When I want to print one of these reports I use code like this:
PrintReports(New MyEmbededReport)
And in my PrintReports routine it just creates a new instance of a form that has the report viewer control on it and passes the report over to it. This works GREAT and I can embed all my reports right into the app and call them when I need them.
Recently however I've had the need to add some custom reports that may change more often then the app changes so I need a way for users to access their reports without a new version of the app being pushed out. So I made a routine that lets me store the actual Report.rpt file into SQL and when a user goes to run it the report is pulled out of the database and saved into their temporary files and then passes it back to my PrintReports routine as a ReportDocument. This also works fine but only on my machine. On the client machines it asks for the login information and no combination will work. I've tried multiple ways of getting around it and have spent hours trying examples found on the internet including assigning the login information before preview, running through and assigning the login information to each table, I've gone through the "Using Integrated and SQL Autentication in .Net Applications" guide, turning on and off integrated security. Nothing seems to work.
What else is there to try? As a very last resort I will have to store the reports into the app like the other ones but I'm really trying not to do this.
-Allan

Just trying to get this working. My PrintReport routine used to just have the single line to assign the passed report to the report viewer.report source property. I've changed it to this:
            Dim crtableLogoninfos As New TableLogOnInfos()
            Dim crtableLogoninfo As New TableLogOnInfo()
            Dim crConnectionInfo As New ConnectionInfo()
            Dim CrDatabase As Database
            Dim CrTables As Tables
            Dim CrTable As Table
            'Set the ConnectionInfo properties for logging on tothe Database
            With crConnectionInfo
                .ServerName = My.Settings.SQLServerName
                .DatabaseName = My.Settings.MainDatabaseName
                .IntegratedSecurity = True
            End With
            'This code works for both user tables and stored procedures.
            'Set the CrTables to the Tables collection of the report
            CrDatabase = myReportFileName.Database
            CrTables = CrDatabase.Tables
            'Loop through each table in the report and apply the LogonInfo information
            For Each CrTable In CrTables
                crtableLogoninfo = CrTable.LogOnInfo
                crtableLogoninfo.ConnectionInfo = crConnectionInfo
                CrTable.ApplyLogOnInfo(crtableLogoninfo)
            Next
            'Set the viewer to the report object to be previewed.
            PrintPreview.CrystalReportViewer.ReportSource = myReportFileName
And I have the exact same issue....my internal reports stored within the app still work fine for everyone but the custom reports made in CR2008 and added as files still do not.
So out of fustration I added one of the "external" reports into VB 2008 and opened it in there, did a verify database, saved it, and then added it to my SQL server but again same issue....it's like when its off of my computer it "loses" the connection information even though it still shows its there. Not sure why the reports that are embedded into the app don't have this issue.
So that gave me another idea. I took one of the reports that was originally created in VB2008 and took that and put it into the SQL then ran that like the others and IT WORKS. It creates the temp file on the client PC and runs it from there with no login issues. Now I'm more confused....any ideas? I guess I'm going to start recreating the reports I created in CR 2008 and remake them in VS 2008 since those seem to work fine but why should I have to....what would be the difference?
-Allan

Runtime Error loading Crystal Reports 2008

Hi there
I have recently purchased online in the sap site the bundled product that includes SAP Crystal Reports and SAP Crystal Dashboard Design on the sap website. For those I received only one key code
I downloaded both products and manage to installed and load SAP Crystal Dashboard Design. I have installed SAP Crystal Reports (CR2008LPs_02142011.exe) everything goes well. When I start the program it loads for a second and then I get the following error:
u201C Runtime Error!
Program: c:\Program Files\Businessu2026
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application support team for more information.u201D
My OS is Windows 7 Enterprise 32-bit
I have tried the following:
u2022     Uninstalling and reinstalling again
u2022     Downloading the file again from the sap site in case the file was corrupted
u2022     I have uninstalled CR and download the SAP Crystal Reports trial version from SAP site
u2022     Trying to navigate to the registry to clear the registry for recent files (as I have seen in this thread Crystal Reports 2008 Runtime Error) . I get the following error message when I click on u201CHKEY_CURRENT_USER/Software/Business Objects/Suite 12.0/Crystal Reports/Recent Filesu201D. Error:
"Error opening Hey:
Crystal Reports cannot be opened
An error is preventing this key from being opened
Details: Access is denied"
I have been unsuccessful with all the above.
I would appreciate if someone could help.
Thanks in advance and regards,
Santiago

Hi Santiago,
That error suggests you are not a local PC administrator. CR installs require you use an account that can update registry keys etc.
Talk to your IT guys to give you full access to your PC or log on as the local PC Administrator and install it again.
Thank you
Don

Error in Crystal Reports 2008 Runtime Version = 12.2.3.467

Dear Support Team
 
 
I am making the setup for our application using InstallShield 2010.
 
 
I recently updated the crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Based on this article
 
 
 
 
Topic of the week (October 15, 2009)
 
Date time field is blank when using ADO .NET dataset and Crystal Reports 2008, Service Pack 2.0
 
This is a new issue, very specific to CR 2008 and SP 2. Date time fields are stripped out of a report (or not
 
visible), if a report is consuming a .NET dataset which contains a date time field. A technical escalation has been
 
submitted and a work-around is detailed in note number 1392258
 
 
 
Since DateTime Column was not getting displayed in the deployment machine when running the report.
 
 
So I downloaded the Crystal Report 2008 FP2.3 and merge module for the same and installed on my development machine
 
 
where I am making the Setup.
 
 
I am able to make the setup successfully without errors, but when I try to install the setup on the deployment machine I am getting
 
the errors as
 
 
Error 1904.Module C:\Program Files\BusinessObjects\BusinessObjects Enterprise 12.0\win32_x86\CEReportSource.dll
 
failed to register
 
Same message pops up for N number of Crystal Dlls with message failed to register.
 
Even though as per article in your forums I am doing everything right.
 
I have correct Dll for VC++ 2005
 u2022
 
Microsoft_VC80_ATL_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_CRT_x86.msm version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFCLOC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_MFC_x86.msm; version 8.0.50727.762
 
 
u2022 Microsoft_VC80_OpenMP_x86.msm; version 8.0.50727.762
 
 
With exactly same versions as mentioned in the article.
 
 
I followed the article in your forum
 
Building a deployment project with Crystal Reports 2008 (12.1.0.892) SP1
 
Posted on Mar. 09, 2009 08:22 AM in Business Objects
 
The same sort of errors is coming but I am doing everything right as per that article.
 
 
To Inform you further before updating crystal reports 2008 runtime to version = 12.2.3.467.
 
 
Everything was working fine, only problem was that Date Time column was not displaying at runtime on the deployment
 
 
machine.
 
 
With Regards
 
Arshad
Edited by: arshhb on Dec 29, 2009 7:11 AM

Dear Mr. Williams
I dont think this is the issue related to MS Installer. Still based on your suggestion I downloaded the latest MS Installer from Microsoft Website and Installed on my setup machine and made the new setup with zero errors and warning.
The deployment machine is having full rights and so there is no security issues related to installation even though to clear the confusion I installed the setup on three other xp machines the result was same even after installing the latest MS installer on those machines as well.
I wanrt to remind it again since I was facing the DATE TIME column Issue problem in reports on deployment machines so I updated the Crystal Reports TO CRFP 2.3 EXE AND MSM as mentioned in your forums regarding this known bug that if datetime column is getting from dataset then that column was not getting displayed.
From that time onwards I am unable to install the setup on the deployment machines and I am getting errors unable to register errors crystal reports dlls.
Apart from that I downloaded Crystal Reports 2008 Fix Pack 2.3 - Redist Install (cr2008_fp23_redist.zip) from the download page but i can't open it I am gettinig the error message doesnt appear to be a valid archive.
Please help me and provide me some solution regardeing the issue I am stuck with.
With Regards
Arshad

Customizing ActiveX Viewer for Crystal Reports 2008

Here's the scenario.
We have reports designed in Crystal Reports 2008, that are deployed on Business Objects 3.1 Infoview. All reports have Parameters for users to choose. All reports are expected to refresh on open.Some are dynamic some are standard static ones. There is an application developed in JAVA that is rendering these reports using the ActiveX viewer.
The users are not comfortable with the way reports look in JAVA viewer. Hence the choices are either HTML viewer or ActiveX viewer.
The application achieves this by making OpenDoc call to the report and using
sViewer=actx
as one of the parameters. Here's the issue that we run into. When users land on the parameter screen, the parameter screen alone Pops Up in a new window. Once all the parameter values are entered and the users clicks OK, the window vanishes and actual report is rendered in the original window.
If we use HTML viewer by setting
sViewer=html
The report Parameter screen is rendered in the main window without popping up. However we do not wish to use HTML viewer because, some of the reports are linked to other reports with OpenDoc calls. i. e. Parent report calls child report with a OpenDoc call. In the HTML viewer, when you click on the link to child report, it opens in same window despite setting
sWindow=new
in that opendoc call. Thereby losing parent report and no way to navigate back to it. This problem does not happen in ActivX viewer.There it seems to obey the command to open in new window.
Lastly you can recreate all this behavior by setting your viewer preferences in Info View settings.
So, here's my questions.
1. Should I use the .Net viewer instead of ActiveX Viewer ? If so, where can I find Syntax for the same ?
2. Can someone point me to documentation on the ActiveX Viewer ? Specifically making it not to Pop Up the Parameter Screen ?
3. Should the Java application use a different method other than Open Doc to cal the reports ? If so where can I get the details ?
Apologies for the long post. I tried to anticipate most of the questions that may arise in your mind. Thanks in advance for the time invested.

Thank you Adam for the help.
I already have the Open Document document you mentioned. Can't seem to search for the KB article in Marketplace. No results found.
Just to clarify, I do not want to avoid the Parameter screen. Its the fact that it Pops Up in ActiveX viewer is the issue. The only thing I want in ActiveX viewer is to make that screen appear in main window just like HTML viewer.
I understand that there is no difference as far as opendoc is concerned between .Net or JAVA. I am looking for the SDK behind the viewers themselves.
To my third question, your answer is what I was looking for. But need a bit clarification.
>
Adam Stone wrote:
> If you do not like the functionality that OpenDocument provides, you could use the SDK to view the reports, but you will likely run into the same issue as you are running into when using the html viewer. The only workaround for that is to set a property on the viewer object in the SDK but it will affect all hyperlinks in the report not just a single one.
By setting Property in SDK for the viewer Object, are you referring to Meta Tag encapsulation such as
<a href= http://infoview.server.com/Infoview/opendoc/openDocument.jsp?iDocID=ABZR3Z&sIDType=CUID&&sType=wid&sRefresh=Y&sWindow=new>Report Title</a>
May be I didn't get your point with setting property. I know there is documentation on Viewer SDK. I just can't seem to find it. I hope it would answer the questions.
Edited by: SAMEER UPADHYE on Oct 6, 2010 5:46 PM

Report Selection Formula Error with Crystal Reports 2008 SP3 Fix Pack 3.5

Hello,
My name is Carlos, and I would like to report a defect found in the Crystal Reports 2008 SP 3 Fix Pack 3.5 Runtime that is affecting the majority of our reports. As well, I would like to ask if there is a simple workaround that does not involve updating hundreds of reports.
The issue is that the runtime engine incorrectly returns the report selection formula. I have included sample code showing what I mean.
To reproduce;
1. Create a simple report that has a date range filter like:
({Orders.Order_Date} >= {?START_DATE})
AND ({Orders.Order_Date} <= {?END_DATE})
2. Create a test app as follow that loads a report using the following code:
ReportDocument rpt = null;
try
rpt = new ReportDocument();
rpt.Load("TestReport.rpt");
this.txtMessage.Text = string.Format(
 "ReportSelectionFormula:{0}{1}",
 Environment.NewLine,
rpt.RecordSelectionFormula);
catch (Exception ex)
this.txtMessage.Text = ex.ToString();
3. Install Crystal Reports 2008 SP3 Fix Pack 3.5 Runtime [https://smpdl.sap-ag.de/~sapidp/012002523100006341772011E/cr2008fp35_redist.zip]..
4. Execute the app.
At this stage, the screen shows
ReportSelectionFormula:
( ( NOT {Orders.Order_Date} >= {?START_DATE} ) AND ( NOT {Orders.Order_Date} <= {?END_DATE} ) )
The expected value is:
ReportSelectionFormula:
( ( {Orders.Order_Date} >= {?START_DATE} ) AND ( {Orders.Order_Date} <= {?END_DATE} ) )
If we were to repeat the same test above but use the Crystal Reports 2003 SP3 runtime (i.e. no Fix Pack), which can be dowloaded from [https://smpdl.sap-ag.de/~sapidp/012002523100007123592010E/cr2008sp3_redist.zip], we would get the correct report selection formula. A side-effect for this incorrect report selection formula is a runtime exception complaining about an errorkind and a boolean being expected.
Do you know if there is any workaround that I can apply in code, perhaps a different Fix Pack? Is there a Fix Pack expected to be released soon? It is not practical for us to update our reports and use a different style in the record selection formula because we have many such reports, and our customers probably have even more.
Thank you.
-Carlos.

Already a known issue, here's the [KB 1584095 - A boolean NOT is added at the beginning of a record selection formula when the report is loaded by the Crystal Reports .NET SDK |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533383334333033393335%7D.do]

Cannot See ODBC System DSN's on Windows Vista 64bit in Crystal Reports 2008

Hi,
I have installed Crystal Reports 2008 on my Windows Vista 64 bit PC and have setup an ODBC connection to my mySQL box which I wish to report on.
Crystal Reports however does not see the ODBC DSN's which I have configured.
I have installed the product on a 32 bit Windows system with no problems.
Is there a solution to this?
Thanks.

I have found the solutions;
My ODBC drivers did in fact install. Microsoft, in all their wisdom, has 2 versions of odbcad32. A 32 bit and a 64 bit. They are both named odbcad32.exe.
They put the 32 bit odbcad32.exe in the syswow64 directory. They put the 64 bit odbcad32.exe in the system32 directory. 32 bit apps will pick up the 32 bit registry setting and 64 bit will pick up the 64 bit registry setting. system32 comes before syswow64 in the system path so the 64bit software runs before the 32 bit software.
So, when I manually ran odbcad32.exe in the syswow64 directory, I was able to configure my connections and everything worked fine.

Where can I find the latest upgrades for Crystal Reports 2008

Hello all
My question is rather simple, I need to know. Where can I find the latest upgrades for:
1) Crystal Reports 2008 Merge Modules
2) Crystal Reports 2008 Runtimes.
Are they incremental upgrades ????
Thanks in advance..
ADrián.-

Downloads page is here:
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
[This|https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReports2008-VersionandDownloadinformationforSPsand+FPs] wiki tracks latest SPs and FPs with download links.
[This|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] wiki has links to runtime (I believe I have not updated this for FP 2.5 yet, but the downloads page has these)
And yes, they are incremental.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

CRVS2010 Beta - Report Viewer Errors for Crystal Reports in VS 2010

I have a project that was written in VS 2008 targeting the 3.5 framework which contains a ton of Crystal Reports. I recieved my new license for VS 2010 and did the install along with the Crystal Reports for Visual Studio 2010 Beta 2. I converted my project over successfully. I am able to open up the reports on their own. When I try to save them they want to be converted to the new format. This also works fine. My problem is the Crystal Reports Viewer. I am not able to add any reports to the viewer without receiving error messages. I have tried using the 10.5 and the latest version of the viewer, but receive errors everytime that I try to add a report to it. I always recevie the following error:
"Error invoking 'Choose a Crystal Report...'. Details: Invalid Report Source"
I have also tried just creating a brand new report from the Crystal Report Viewer Tasks window. When I do that I get this error:
"Unable to find the report in the manifest resources. Please buld the project, and try again." "Error invoking 'Create a New Crystal Report...'. Details: Unable to find the report in the mnifest resources. Please build the project, and try again."
I have tried changed the framework target to 4.0, but this has not helped. I have tried using the 14.0 versions of the references and the 10.5 versions. I have searched all over the internet for a resolution, but can't seem to find one. Any help would be greatly appreciated.

I am having the same problem. You say make sure all of my assemblies are version 14. Three questions:
1. Now that I have removed all of the old Crystal assemblies from my project, what are the assemblies that I need to add back?
2. My VS 2010 "add references" popup shows me many crystal assembles (Crystal XI is also installed) which ones to I need to install now?
3. If I don't know what they are, or where to find them, how do I determine their version?
You solution reminds me of the old saying "If I had ham, I could make ham and eggs. If I had eggs!"
More information please,
J Rich
Edited by: JosephRich on Nov 6, 2010 5:36 PM
Edited by: JosephRich on Nov 6, 2010 5:39 PM

InfoView Request timeout error for Crystal report server2008 (XI R2):

HI
Crystal report server2008 (XI R2): InfoView Request timeout error
Some reports which are taking more than 10 to 15 minutess while running through InfoView gives error as follows:
An error has occured: Request timed out.
This error appears within the crystal report server and when user tries to access through browser client desktop also. Sometimes it prompts the error as follows when users try to access through browsers from there desk i.e through proxy connection.
The proxy server received an invalid response from an upstream server.
The proxy serer could not handle the request POST/report/CrystalReports/Viewrpt.aspx.
Reason: Error reading from remote server
The timeout setting of all web.config files under infoviewapp, infoviewappactions, platform services, crystal reports folders have been checked and the default timeout 20 minutes is changed to 30 minutes and IIS is restarted, but still users are getting request timeout error within 10 to 15 minutes while running a crystal report. Even admin user.
Regards,
Patrick Raths

Also try the below changes for IIS,
Right-click default website --> properties
Go to the Home Directory tab and click on Configuration
Change the Session Timeout to 30 minutes
Click OK
Right click the BOBJAppPool121 Application Pool --> Properties
Go to the performance tab and change the idle timeout to 30 --> Click OK
Right click the DefaultAppPool Application Pool --> Properties
Go to the performance tab and change the idle timeout to 30 --> Click OK
Restarted IIS
Thanks,
Hari

Errors with Fixpack or Service Pack for Crystal Reports 2008

all,
I am trying to update Crystal Reports Server 2008 since I understand that there is some security issue: SAP BusinessObjects Crystal Reports Server CMS.exe Remote Code Execution Vulnerability
I downloaded twice CRSRV03_0-10008663.EXE and the first download is 670.494 kb the second time is 517182 kb... something is wrong with SUPPORT PACKAGES AND PATCHES server at SAP....
I ran CRSRV03_0-10008663.EXE and there isn't a setup.exe in this package and the downloads contains problems and some CAB are not being unpacked...
I never patch CRServer2008 and I wonder if I need to install the previous packs or patches and where I can download the service pack 3
Thanks
Rg

Hi Bob,
Here is an article which will give you a clear idea of what runtimes you need to install on your web server.
[http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567|http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567]
[https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
i would suggest to install the latest runtimes (sp6 in case of CR XI R2)
- Bhushan.

HTML View Error in Crystal Report 2008 Designer

Hi,
I am getting an Error when i am trying to see the HTML Preview on the Crystal Report Designer. but, It is working Properly From CMC.
I was getting the following Error.
"Failed to access the HTML Server Page
Contact your system administrator and make sure the BOE servers are running properly/
Also make sure that the default viewer URL is set Properly in the CMC of BOE
You can set the Default Viewer URL by following Steps
1) Log into the CMC
2) Clicl the APpplication Link.
3) On the applications page Select CMC, CLcik the Manage menu, A=and Select Processing Settings.
4) In the set default viewerURL, the URL Should be similarto the fllowing:
http://[hostname]:[portnumber]/OpenDocument/Opendoc/OpenDocument.jsp?sIDType=CUID&IDocID=O%SI_CUID%"
Kindly let me know how to resolve this issue. It was working properly. Thanks for your support in advance.
Regards
Shiva,

It is still an issue for me. I have a new install and am using WebElements to improve my reports. I am new to 2008 Server (OEM version) so it's probably something very basic. When I do a submit it shows a path of:
BOE/OpenDocument/Opendoc/OpenDocument.jsp?sIDType=CUID&IDocID=O%SI_CUID%
I don't even have a BOE folder. My setting as instructed on the page is correct. I have tried making changes but then the HTML preview doesn't even load the 1st page. That leads me to believe that the link is correct regardless of what debug says. Unlike other posts I have seen, my pages do not work in InfoView. After hitting submit I get:
http//servicedeskcrs:8080/OpenDocument/opendoc/openDocument.jsp?sType=rpt@sDocName=Resolution%20Report.rpt&lsSSelect1=1
Notice that there is no : after http. I have a feeling it is in a setting somewhere but I can't find it.

Installing on Windows 7 Pro Error for Crystal Reports 2008

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