Installing os 3.1.2 causes ipod to freeze

I have software version 2.2.1 installed. When I try to upgrade to 3.1.2, itunes seems to download the software OK but during installation on the touch I get the error message: "The iPod could not be restored. An unknown error occurred (3001)." The iPod then freezes (showing the connect to pc symbol). In order to restore it (back to 2.2.1) I have to go into a new user account and restore from there. If I attempt to restore from my own account I get the same error message. I have tried installing 3.1.2 from two different computers, both running on xp. Any ideas? Thanks.

See this thread: http://discussions.apple.com/thread.jspa?messageID=9963763&#9963763 and what user Tomasec writes about it:
Unfortunatelly, this does not work. Error 3001 during update or restore is a common problem of iPhone 3GS users working on Czech Win XP (either Home or Professional). The only solution found yet is to update/restore iPhone on a computer with another OS (Vista, OS X). Many people hoped that this problem will be solved by the new iTunes 9.0, but nothing happened.

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Message was edited by: turingtest2

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Installing os 3.1.2 causes ipod to freeze

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