Installing Palm Desktop & Missing Sync to Mac-Questions

Here are the steps from the Mark/Space webpage for install Palm Desktop (PD) and Missing Sync (MS) to my new Mac (I just converted from PC 4 days ago):
"Note: In order for the Missing Sync to work properly with Palm Desktop, Palm Desktop must be installed PRIOR to installing Missing Sync for Palm OS.
1) Install Palm Desktop 4.2.X
To download Palm Desktop 4.2.X, please go to: http://www.palm.com/us/support/macintosh/mac_desktop.html
2) Install Missing Sync for Palm OS Version 5.1.X or higher
3) If you have previously synchronized with Palm Desktop, your user name will be automatically added to the list of handhelds.
4) Configure the Palm Desktop conduits and make certain that other PIM conduits, such as Mark/Space Conduits for Contacts, Events and Tasks are not enabled."
I have about 40 3rd party apps on my Treo, few of which have a desktop component (conduit): Adobe, Avantgo, DocsToGo, Easy Schedule (United Airlines), eReader, MobiPocket, WorldMate, Vindigo and Zagat. I believe that all except for MobiPocket will work with Mac.
However, what do I do during the first sync, when I want to get my PIMs syncing and PIM data migrating from my Treo 680 the the PD on the Mac? I assume that this might work:
1. When do I delete all Treo 680 3rd party apps, before I sync the PIMs or does it matter as long as I turn off the 3rd party conduits?
2. Only sync the PIMs first until I see that they are working. Do this with conduit set to handheld overwrites desktop.
3. Get Mac-compatible apps from the makers, install them on the Mac and, using MS, sync and install them on my Treo. This entails correctly setting the conduits and following MS's instructions when the process is a little tricky (ie, Vindigo, Avantgo). I don't want to update any of these apps via wireless so I'm hoping that Missing Sync can do the syncing job for all of them.
Zagat isn't on their supported apps list but Zagat does indicate that it works with Mac. I don't know what that means.
Does anyone have any comments. Thanks.

Since Palm Desktop and Missing Sync are not Apple products you'd probably be better off posting your question on the Missing Sync forums:
http://forums.markspace.com/

Similar Messages

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Hello,
When installing Palm Desktop 4.0 on my Mac (MacBookPro= Intel CPU + OS 10.5.6), the installation fails when trying to install the last files (.prc files). I cannot find any installation log to know what the problem exactly is. If I try anyway to run the software, Palm Desktop seems to run OK, but HotSync Manager fails (error related to "PPC-lib").
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Hello Walter and welcome to the Palm forums.
For such a new Mac, I'm fairly certain, you are going to have to use Palm Desktop 4.2.1 Rev D or later (I believe that Rev D is the latest) for Mac OS X. You can download Palm Desktop 4.2.1 Rev D for Mac OS from the Palm website. You may need to pick a newer Palm handheld to gain access to the download link. If that is the case, pick the Tungsten T5, it should require Palm Desktop 4.2.1 Rev D.
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Not quite sure what you're asking for... Are you thinking of "Palm Desktop" perhaps?
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I am a Volunteer here, not employed by HP.
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I attempted to install Palm Desktop 6.2 under Vista Business on top of Palm Desktop 6.2 beta. I selected a complete install. After the installation and the device sync, only the Media and Install sub-applications were available on the desktop (though all were still available on the handset). No Calendar, no Memos, no Contacts, nothing.
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Post relates to: Treo 700p (Sprint)

Thanks, I very much appreciate the help. But why does this happen? I mean, after I tried it,
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I do appreciate the help -- it certainly beats not being able to access my calendar at all --
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I am trying to install PalmDesktopWin414 on a couple different computers that are both running Windows Vista Ultimate. At the palmOne InstallShield Wizard welcome screen it generates the following error.
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Post relates to: Palm Z22
Post relates to: Palm Z22

hello all , i got mine up and running late last night and thought that since it drove me nuts i would share how i did it with others having the same problem, for fyi i am using a sony clie sj22 and hotsyncing with an usb cable for reference with palm OS4.0 i think.
1. dont install the software just yet please follow
2.let palm desktop thru thye firewall program and make an exception for it there.
3. disable and antivirus software as it sees palm as a threat.
4.now install palm desktop i used my old version palm desktop 4.0 BUT DONT INSTALL THE PROGRAM IN PROGRAM FILES try somewhere else like documents( this i read on another site where someone tried it but failed there).
5.now turn on your palm pda and open up hotsync page, up in the upper left screen corner touch the hotsync tab and down should come a sub menu, form here you need to set up all of your conduits,modem sync preferencesmconnection setup etc make sure they are set for how you will be hotsyncing.
6.now open up the desktop program and on your toolbar you should see the hotsync icon click on this and set set the options here.
7.now you should be able to hotsync(communicate) from the pda to the computer .
Hope this helps , sorry that some one like me had to figure it out by staying up late until i got it .
MICROSOFT apparently doesnt care if you fix it that way you bite the bullet and buy a windows mobile device.
and PALM i think about the same
too bad if you think about all the millions of these devices out there they are pissing alot of people off and losing sales from it.
Message Edited by aa1pr on 11-09-2007 06:05 AM

Installing palm 4.0 on my mac with os 4.1

I am trying to install palm 4.0 on my mac with os 10.4.11, but it keeps coming up with a message that the installation was not complete do I want to try again, and when I try to sync it will not sync completely
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4.0 is a few days older than 3.6.16 - replace it if you want 4.0, or just stick with 3.6.16 for awhile longer.
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Tungsten E2-can't install Palm Desktop 6.2 - Windows 7

Tried to install Palm Desktop 6.2 on Windows 7 computer so I can down load data on my Palm to desktop computer.
Before final installation I get the following message:
"This set-up does not support upgrading from your current installationof Palm OS Desktop."
Uninstall your current desktop." Desktop not installed on computer.
Closed this info box and next box popped up.
"The wizard was interrupted before Palm Desktop by access could be completed. Your system has not been modified.
To install this progaram at a later time, please run installation again."
And finally the following message popped up:
"The selected Port COM1 is not available at this time. Hot Sync manager will open the port whwn it becomes avaialble."
Any idea what I can do to get this progarm to load on my new computer?
Post relates to: Tungsten T2

Try to "clean" uninstall PD and re-install 6.2. 6.2 has data loss issues, FYI. You can export the data to backup and if the data is lost, import the data to recover.
You should first make a copy of your data to have just in case something
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Palm OS Desktop. Highlight your Palm Desktop username and right click and
copy. Then go to your PC desktop right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer.
Go to the following locations on the PC and delete the folders listed below.
C:\Program Files\Palm or Palm One
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or
PalmOne
C:\Users\[Vista Login Name]\appdata
*Note you may need to view hidden folders to get to appdata. To do that go
into your control panel and open folder options. Go to view tab and uncheck
hide hidden files.
Once this is done you will need to delete some registry keys from your PC Operating System.
Word of warning, going here and deleting the wrong thing can cause your PC
from starting up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This procedure will show them everything they need to delete. To make sure we have a good copy of the current registry, we need to do a backup of the Registry.
Go to start on the PC, in the search field type "regedit.exe" without quotes.
Highlight COMPUTER, go to File --> Export. Should pop up with a Save As box.
Current location is fine, should be in My Documents or save to a location you will remember. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer.
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
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The best way to preserve your data is to export the data in each category in Palm Desktop to a separate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://kb.hpwebos.com/wps/portal/kb2/common/article/28734_en.html
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
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With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/common/article/47831_en.html#tungstent2
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

ISScript error when installing Palm Desktop

I am recieving the following error when installing palm desktop for a z22:
"1:The InstallScript engine is missing from this machine. If availible, please run ISScript.msi, or contact your support personal for further assistance,"
I know the setup app uses ISScript 11 so I have downloaded and installed it, but it is failing still. Does anyone have other suggestions?
some other info:
Platform: Windows XP Pro
Thanks in advance.
Paul
Post relates to: Zire

follow the steps provided. this is related to your problem.
Error - 1607: Unable to Install InstallShield Scripting Run Time
Update to the Latest InstallShield Installation Engines
http://knowledge.macrovision.com/selfservice/viewContent.do?externalId=Q108322&sliceId=1
When running into installation issues, it is always recommended that you use the latest InstallShield installation engines. This article contains steps on how to download and install the latest InstallShield engines for the installation version you are trying to install.
What to do?
Follow the Troubleshooting steps below:
Determine if the installation is compressed or uncompressed.
Launch Windows Explorer by pressing the Windows key + E or select Start > Run and type explorer.
Browse to the location of the installation files. For example, if the installation is on a CD, browse to the CD-ROM drive.
Search for the installation file. The typical names for installation files are setup.exe, update.exe, installer.exe, etc.
If the installation file is the only file in the directory (a single installation file), continue with the remaining suggestions in Step 1. Otherwise, if there are other files in the same directory as the installation file, continue to Step 2.
When a single installation file is run, it uncompresses the installation files into a temporary location (usually the Temp directory). Use these steps to find the installation in the temporary location:
Start the single installation file, but do not continue or cancel the installation dialogs.
Browse to the Temp directory. For further information on how to find the Temp directory, see Clean the Temp Directory.
Search for the installation file. The typical names for installation files are setup.exe, update.exe, installer.exe, etc. The uncompressed installation file should contain other files in the same directory. Continue with step 2.
Right-click on the installation file that you are trying to install and select Properties.
In the Properties dialog, click on the Version tab.
Look at the File Version field to determine the version number of the InstallShield engine you need. Follow the instructions for your version. If you started the installation in Step 1d, cancel it.
If the file version number is 2.0x or less:
Delete the folder C:\Program Files\Common Files\InstallShield\engine from the machine.
Download IkernelUpdate.exe.
Once downloaded, double-click it. This installs the InstallShield engine for your installation.
If the file version number starts with 6:
Delete the folder C:\Program Files\Common Files\InstallShield\engine from the machine.
Download IkernelUpdate.exe.
Once downloaded, double-click it. This installs the InstallShield engine for your installation.
If the file version number starts with 7:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\7 from the machine.
Download ISScript7.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the ISScript engine for the version of the setup.
If No:
If the file version is less the 7.01
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\0700 from the machine.
Download InstallShieldEngineUpdate700.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version is greater than or equal to 7.01:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\0701 from the machine.
Download InstallShieldEngineUpdate701.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 8:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\8 from the machine.
Download ISScript8.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript8.msi file. This installs the IsScript engine for this version of the installation.
If the file version number starts with 9:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\9 from the machine.
Download ISScript9.zip
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
If the file version is less the 9.01:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\09\00 from the machine.
Download InstallShieldEngineUpdate900.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version is greater than or equal to 9.01:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\09\01 from the machine.
Download InstallShieldEngineUpdate901.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 9.5:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\10 from the machine.
Download ISScript10.zip
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If the file version number starts with 10:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\10 from the machine.
Download ISScript10.zip
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
If the file version is less the 10.1 :
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\10\00 from the machine.
Download InstallShieldEngineUpdate1000.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version is greater than or equal to 10.1 :
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\10\01 from the machine.
Download InstallShieldEngineUpdate1001.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 10.5:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\1050 from the machine.
Download ISScript1050.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\10\50 from the machine.
Download InstallShieldEngineUpdate1050.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
If the file version number starts with 11:
Check if there is a file with a .msi extension in the same directory as the installation file.
If Yes:
Delete the folder C:\Program Files\Common Files\InstallShield\Driver\11 from the machine.
Download ISScript11.zip.
Unzip this file. For more information on unzipping files, see How Do I Unzip a File in Windows XP? or How Do I Use the WinZip Utility in Windows 2000 or Earlier?.
Double-click the IsScript.msi file. This installs the IsScript engine for this version of the installation.
If No:
Delete the folder C:\Program Files\Common Files\InstallShield\Professional\RunTime\11\00 from the machine.
Download InstallShieldEngineUpdate1100.exe.
Once downloaded, double-click it. This installs the InstallShield engine for this version of the installation.
Post relates to: Treo 680 (Unlocked GSM)

ISync v3.0.2 can't find installed Palm Desktop v4.2.1 rev. D?

Hello.
I have the latest updates for Mac OS X 10.5.8 on a 3.5 years old 15" MacBook Pro. I also installed Palm Desktop v4.2.1 rev. D on it and it worked (saw all the data in its Palm Desktop). I am trying to get Apple's iSync to work with this old Palm Treo 680 device, but it doesn't see the installed Palm softwares: http://i.imgur.com/ovy8d.png ... What's wrong?
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No one knows?

Error 1327 when installing Palm Desktop 6.2 on Vista

Hi,
When I try to install Palm Desktop 6.2 on my Windows Vista machine at work, I get
Error 1327.Invalid Drive: H:\
when the installation program is doing its "Computing Space Requirements" phase.
As far as I understand, I need to use version 6.2 on Vista? But how can I install it if the stupid installer does this space check? I have no intention to install on H: - it should be installed on C:. I do have my Documents folder stored on H:, which is a network drive.
Please help!
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Post relates to: Palm TX

I am having the same problem. I plan on working with this tonight but so far the only solution I can think of is removing the network drive until install is complete, but I haven't even tried that yet.
Post relates to: Tungsten C

Palm Desktop 4.0 for Mac Fails to Install

I just downloaded Palm Desktop for Mac 4.0 -- actually file name is MacDesktop_40_TV.sit -- but it fails to install. Double clicking on the *.sit file creates a program file named Palm Desktop Installer with a creation date of Sep 17, 2002. When I run the installer, the process aborts at file 749 of 791 (file UPD107). Retrying gives the same result.
Have others had the same problem? Is it a problem with the *.sit expansion process? Is the installer or the Desktop program incompatible with OS X 10.4.11? Note: I did try to establish a Chat Support Session with Palm tech support, but it asked me to download/install a Java RE plugin, and clicking that download button never started the download, and searching for the plugin on the Palm website came up with nothing....
Thanks in advance for any help you can provide.
BTW, I have an ancient Handspring Visor Edge (Palm OS 3.5.2H2.0) that I've been syncing with Palm Desktop running on Windows XP under Parallels. I'm hoping I can get my data into the Mac environment so I can eventually transfer my data to a new iPod touch. Any additional advice you might have on that process would be welcome.
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Post relates to: Visor Edge

I had an identical experience when I first got my handheld - the palm software wouldn't install on my iMac properly - the same error came up every time, and while it had successfully installed the desktop, hotsync manager was sadly missing. I spent hours playing with it to no avail, and the only solution I found was using it on my macbook running 10.5x (as opposed to 10.2.8). However, the date on the installer (2002) reflects the last time it was updated, which means that it should run with no difficulty on any machine since then. The .sit compression has nothing to do with it - it is one of the most common compression formats for the macintosh platform. It might help if you posted the exact error message you got, but a fairly common fix is to repair disk permissions for your hard drive in disk utility.
Hope this helps
Post relates to: Palm V

Can you sync to a Treo 650 WITHOUT installing Palm Desktop?

I own a Treo650. I want to permanently delete Palm Desktop so I never have to use it again. Can iSync be used on its own to sync the Treo with my address book and iCal? Does it need to have a portion of the Palm software to sync to my Treo? Thanks.

No, you cannot: not with iSync. You must install an up-to-date version of the Palm Desktop, version 4.2.1 revision D or later, in most cases, because iSync requires that the HotSync Manager, Transport Monitor and other bundled processes be present in your configuration to launch, supervise and terminate a synchronization event.
You do not have to use the Palm Desktop, and do not need to have an alias to it in your Dock. Deleting it is generally not a good idea for most users, for a number of reasons.
As an alternative, you can sychronize a Palm OS 4 or later device using the Missing Sync for Palm OS, which installs its own equivalent components to those required by iSync, and in fact, defeats the HotSync Manager and Transport Monitor during installation and configuration.

Help with very slow old palm desktop 1.0 for MAC

No device
Hi- I am a happy user of Palm m515, and hot synch it to a very old Mac that runs palmpilot desktop 1.0 , cause I like the printouts. Recently, it would start to open the desktop, but it wouldn't open, I think due to out of memory. I purged calendar and todo from my handheld (which I had not done for years), and hot synced it. Address book & memos synced normally, and the syncing of todo's took hours, and I'm not sure it was successful. However, afterwords, I was able to re-open the desktop, and it works, but it is painfully slow, basically not functional.
I realize this is legacy stuff, but if there is anyone out there who has suggestions, I'd greatly appreciate it.
And, I have an old iMac G5 that I am about to retire and buy a new iMac, and if anyone has suggestions for replacing the handheld with one that will run a good todo/task program (and recommendation for that one), also much appreciated.
And if there is a way for me to transfer the data from handheld m515 to my new iMac?
Thanks

I had an identical experience when I first got my handheld - the palm software wouldn't install on my iMac properly - the same error came up every time, and while it had successfully installed the desktop, hotsync manager was sadly missing. I spent hours playing with it to no avail, and the only solution I found was using it on my macbook running 10.5x (as opposed to 10.2.8). However, the date on the installer (2002) reflects the last time it was updated, which means that it should run with no difficulty on any machine since then. The .sit compression has nothing to do with it - it is one of the most common compression formats for the macintosh platform. It might help if you posted the exact error message you got, but a fairly common fix is to repair disk permissions for your hard drive in disk utility.
Hope this helps
Post relates to: Palm V

Can't install Palm Desktop 4.14, 4.2 or 6.2

Help!
I can not install any version of Palm Desktop. I had a working version of 6.2, but with Palm support, tried to uninstall and reinstall 4.2 (for compatibility reasons). After several weeks everyone has given up. I run Windows XP Pro, SP3, am the only user on my computer, have admin rights and do NOT have a handheld. I only use the desktop for the calendar and address book. Now I am lost without it.
I have uninstalled using Add/Remove Programs, deleted Palm and PalmOne folders, deleted every single Palm entry in the registry over and over again. When I try to reinstall, the install stops after the Finish window, but does not continue to the second step which continues the installation with the hotsync options. This is where I would tell it to skip. The Palm.exe and many dlls never get installed on my computer.
Obviously, there is something on my computer that is still remaining. I've seen several posts with the same question, but not an answer that helps. Any thought would be most appreciated. Short of reinstalling the operating system and all software.
TIA.
Post relates to: None

I am running CA (Computer Associates) Anti-Virus. It used to be called eTrust. Windows Defender is running also. The case is 51395405621. It started on one computer but ended up trying to reinstall 4.2 on mine. I should have left 6.2 on my computer, but didn't. We were trying to get everyone on the same version because we share the calendar. Most of us do NOT sync to a handheld.
Yesterday, I tried installing in safe mode, but it didn't help. Here's what I have tried over the past several weeks (in no particular order): I have uninstalled using Add/Remove programs. I have deleted every Palm, PalmOne and Palm Desktop folder. I tried copying the .exe program from another computer. It tried to start the program but gives and Invalid Configuration error. I can't remember the exact error, but when I researched it, the information I found had to do with administrator rights. But I'm the only user on the computer and I have admin. rights. I also tried installing in safe mode as administrator.
The closest we came is it tries to start Palm Desktop, but gives the error...Invalid Configuration... The splash window for Palm Desktop is an old version per the tech. I didn't look familiar to me, but it was blue and white and the date at the bottom was 2002. He couldn't figure out where it was coming from. So there is obviously something left on my computer that we can't get rid of. Or find. That is the closest we came to getting the program to start. The tech downloaded 4.2 and 6.2 from the Palm website thinking our versions might be corrupt. We ran several utility programs to clean the registry (USBregclean) and another one from Microsoft. (I can't remember what it did.) I talked to Microsoft tech support and my Windows Installer is NOT the problem. It's working fine. The Palm tech took over my computer, added himself as a user, installed under his login. He and I have both deleted every single entry for Palm in the registry. This went on for over 2 weeks. He finally gave up and said there wasn't anything more he could do.
Right now, it's uninstalled, but there are some entries in the registry relating to Palm QuickInstall. I would be happy with absolutely any version installed so I can get into my data again.
Thanks.
Post relates to: None

Entourage 2008/Leopard/iSync/Palm Treo/Missing Sync

I have been over all the "boards" and everyone is having the same problem syncing Entourage 2008 or even iCal with their Palms.
I have been working at it for three days, and have come to the conclusion that I can get everything to sync to the Palm but cannot sync back. So the only work around is make all changes on the computer, and only use the Palm for the "walk around" reminder, and of course, the contact info.
Not even close to satisfactory, but the only solution at present.
Let me share what I did to clean up the mess.
1. Wiped out all duplicate calendar entries in Entourage (took about five hours) and saved the database on a remote drive
2. Wiped out anything to do with PalmOS in applications and library - do not wipe out anything in the Docs folder
3. Unchecked the sync services in Entourage to the iStuff apps - rebooted, checked them again, and chose the overwrite from Entourage option
4. within a few seconds, quite magically, iCal and Address Book were accurate again. Do NOT delete any of the calendars in iCal, and leave them all checked - I still don't know what they mean, or what the **** "unfiled" is, but leave it alone!
5. Assuming you have "The Missing Sync", (this takes over entirely from PalmOS and HotSync Manager) only use the Mark/Space conduits - do NOT use any other contact, calendar, diary, date book, etc. Start off with contacts - select the "settings" - and choose Desktop overwrites handheld. It will work.
6. then do the same for "Events" - this should work
7. Then do the whole lot, but just the Mark/Space stuff, backup, any special software you have like AA Fligts, Zagat Guide, etc. etc.
8. Test changing an event in iCal and see how quickly it changes in Entourage. Same with Address Book, and vice versa. But any changes on the Palm, (so far) have not appeared on Entourage - an alteration sometimes appears on iCal or Address Book, but does not get Synced to Entourage. Therefore, for safety, make all changes and additions on Entourage until a fix is produced.
Now, there's the rub. A fix. Entourage syncs fine both ways to iCal and Address Book. I don't see why I have to use Sync Services anyway - with Entourage 04 and prior, the Entourage conduit used Palm OS and totally bypassed Sync Services (which is always running, and slows down the computer)
Apple won't produce a fix, because they want us to buy an iPhone. Therefore, it's down to the people at Mark/Space to try and fix this issue. Don't know how they can, because it really looks like an iSync problem, - Missing Sync works back to iCal and Address, but not on to Entourage.
Maybe we need a totally new third party fix that syncs Entourage directly to Palm.

Entourage data has never synchronized directly with the Address Book and iCal.
Traditionally, as with Entourage X and Entourage 2004, Palm user alone could choose to synchronize Entourage data using the Microsoft-supplied Entourage conduit to the Palm Desktop using that conduit, or by using the Missing Sync for Palm OS and that conduit.
Later versions of Entourage 2004 provided for a means for all Entourage users to synchronize their date with the Sync Services framework, and therefore to the Address Book and iCal. Other compatible participants included the Missing Sync for Palm OS. iSync and the iSync Palm Conduit were involved only to the degree that Entourage data moved through the framework was thereupon synchronized to a Palm device using them. Users could bypass this process and continue to synchronize their Entourage data directly to a Palm handheld using the Entourage X or 2004 conduits, with this caveat: Entourage X users could not do so under Mac OS X 10.4.x from an intel processor-powered platform.
With the release of Entourage 2008, Microsoft no longer provides an Entourage conduit for Palm users. This is no fault of Apple, Mark/Space or Palm: it is a decision solely on the part of Microsoft.
The synchronization of Palm data for Mac OS 10.5 and later users is differentiated from this issue. A primary issue involved is an apparent incompatibility with iSync 3, another is a set of issues involving the synchronization engine in iCal, which was completely rewritten for iCal 3. Neither of these issues prevent a Palm user synchronizing with Entourage through the Sync Services framework using the Missing Sync for Palm OS. Those who would prefer to use a conduit to synchronize with Entourage 2008 are out of luck, as Microsoft no longer supplies a compatible one.
The executive summary is this:
• your specific issue has nothing at all to do with Apple
• your option to synchronize a Palm device to Entourage using a conduit was eliminated by Microsoft, so…
1. take your complaint to them (and, good luck with that…)
2. contact Mark/Space to determine if they are willing to independently build an Entourage 2008 Palm conduit
I would be the first to say that Microsoft's implementation of synchronization through the framework was, and remains, rather clumsy. Again, this is an issue for Microsoft, not Apple, Mark/Space or Palm.
The Unfiled calendar in iCal is the single calendar to which, by default, all events created on a Palm device are synchronized. If you are using iSync, you can either use that calendar, or create another and delete the Unfiled calendar. I chose to name mine Palm events when I used iSync. Users of 'advanced' Palm devices with Palm OS 5.4 or later who choose to synchronize using the Missing Sync for Palm OS have their categorized events read from and written to the specific calendar for each category, and can delete the Unfiled calendar from iCal. Those users with an earlier release of the Palm OS—for example, OS 5.2 on a Treo 600—must continue to use the single Unfiled calendar or a substitute calendar into which all Palm device-created events are written. This requirement is the result of an issue with the Palm OS, and does not involve either Apple, Mark/Space or Microsoft.
Synchronization works bidirectionally IF you have properly configured your environment. Any and all additions, changes or deletions of data store components associated with any application, device or server in your pool, will reflect the same information—to the extent that such information is universally supported—after one or more synchronization events.

Installing Palm Desktop & Missing Sync to Mac-Questions

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