Installing Photoshop CC 2014 fails - Another installer is already running

rebooted several times. No other programs are opened.

restart your computer and retry.
if that fails, check your task manager (win) or activity monitor (mac).

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(error 36) another installer is already runing

I keep getting the same error whenever i try to install anything from the adobe application manager:
"Installation failed- Another installer is already running, Please wait for it to finish and try agian (36)"
i dont see any other installations running, or any other instances of the application manager. anyone else having this problem? its really frustrating

How to use Windows Task Manager
Look for setup.exe, msiexec.exe and similar...
Mylenium

Failed to install photoshop cc 2014 with exit code 34

I was told:
1 fatal error(s), 0 error(s) FATAL: Payload 'Camera Profiles Installer 8.0.0.15 {3F023875-4A52-4605-9DB6-A88D4A813E8D}' information not found in Media_db.

Thank you, Jeff,
I downloaded the Adobe Creative Cloud Cleaner Tool and deleted all previous versions of PS on my iMac. I succeeded to install Photoshop CC 2014 on my MacBookAir and MacBookPro as well. Grateful for your help.
Regards,
Lee Man Kuen
(my Adobe ID: (1) [email protected] and (2) [email protected] Can I combine them into one single Adobe ID?)

Update Photoshop CC 2014 failed Error U44M1I210

Hello Forum members,
does anyone have a solution? It seems to me, that there is a wrong entry in the registry of my Laptop. No one of the suggested Actions of Adobe was successfull. Ideas and Solutions would be very appreciated. Hermann

Dear Ned,
Thanks for yor quick reply. I tried all the suggested actions exept solution 4 several times. They didn't work.
I could not find a installation log file from today. The latest one I found is from 01-14-2015. It does'nt show any issue. (see attached)
The error message I received during the latest attempts to update Photoshop CC 2014 is (translatetd into English):
"Update failed - More Infos"
"The downloaded files could not be extracted. Click on "Repeat" to repeat the download. (U44M1I210)"
Hope you can help me to solve this problem.
Kind Regards
Hermann von Eiff
Von: Ned Murphy
Gesendet: Samstag, 28. Februar 2015 18:25
An: Hermann von Eiff
Betreff: Update Photoshop CC 2014 failed Error U44M1I210
Update Photoshop CC 2014 failed Error U44M1I210
created by Ned Murphy <https://forums.adobe.com/people/Ned+Murphy> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7238980#7238980>

I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS

Any idea why is Bridge latest version not working when trying to open it in Photoshop CC 2014 ? (French version) ? When trying, Creative Cloud app will open to ask if I want to download newest version, which I did numerous times now.
Thank you
Guy Deschenes
Shawinigan (QC) Canada

Hi Eric,
Here's how a similar problem was resolved between PS and BR.
The issue was confirmed by ChunXiaYang at Adobe staff and solution put in the forum discussion on June 19 (no. 13). Here's a copy:
I have confirmed that this is a known issue before release. And the workaround is to uninstall and reinstall PS 2014. Then Bridge can be launched by selecting 'Browse in Bridge' in PS2014.
Please try the installation, and let me know whether it works. Thanks!
It woks just fine since I unistalled and reinstalled PS 2014.
Guy
Le 2014-07-17 à 1:13 PM, ericboerner a écrit :
I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS
created by ericboerner in Bridge General Discussion - View the full discussion
I did this with a fresh install of the entire CC package. As soon as the CC packages updated, CC Bridge broke. Unistalled CC PS, reinstalled again, CC Bridge works, but CC PS updates itself again, and breaks CC Bridge.
You know... The whole move to CC has been a massive cluster... I've struggled with the CC packages for my entire subscription year, and now I'm 1.5 month away from needing to throw down another $720 for no reason what-so-ever, just so we can Beta test your really screwed up subscription services.
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Photoshop Installation Stalled: Another Installer Is Currently Running

Upon attempting to install Adobe Photoshop CS6 Extended edition, a pop up box appears which gives the message at the foot of the post, however no other installers are running. I've tried rebooting the PC and all my current software is up-to-date but this message appears every time I insert the disc and attempt to install the programme.
I’m currently running the Windows 8 operating system but as far as I’m aware this shouldn’t affect the install.
Any help would be very much appreciated as this is becoming increasingly frustrating.
THE POP UP BOX SAYS…
Adobe Installer
We've encountered the following issues
Another installer is currently running, which must be closed before installing this product. Please close other installers.

Firstly, thank you for your help and suggestions.
It seems the cause of the fault was nothing to do with Photoshop at all, but rather something to do with a recently installed version of Microsoft Office 2010.
Ultimately, shortly after my failed attempts to install Photoshop, Microsoft Office 2010 caused a computer crash, which corrupted a number of Office files and in order to avoid further complications, Windows elected to revert to an earlier back-up of the system (pre Office installation).
When I attempted to install Photoshop, following this system revert, it installed first time with absolutely NO COMPLICATIONS AT ALL.
To anyone else who receives the error message displayed at the top of this post, I urge you to check whether Microsoft Office is hampering the install.

Another installer is currently running which must be closed before installing this product please close other installers

another installer is currently running which must be closed before installing this product please close other installers
this is the message im getting when trying to install adobe photoshop cs6 extended version
since im not at all running any installers in my system i tried restarting my system many times i got nothing to do
any one please help me resolve this issue
thanks in advance

restart your computer and retry.
if that fails, check your task manager (win) or activity monitor (mac).

Installed Photoshop cc 2014 asks for serial # - corrupted Windows file permissions

More of a warning / heads up to all than a question - installing Photoshop cc 2014 [via the CC manager app] caused some Windows file (security) permissions to become corrupt corrupt on my system. Symptoms include cc2014 asking for serial number validation on startup (when, as a cloud version, it should not do so), then being unable to connect to the internet when you press the 'validate serial' button so getting that window into infinite loops, and - a real pain in the *** when trying to fix the above - causing abends of some windows shell functions that in turn cause windows explorer to crash and restart.
Anyhow, digging into this (fortunately, I am a long time Windows SysProg) I discovered that for reasons unknown, either the CC master app or the actual Photoshop cc2014 installer (or both) are changing file access control permissions on a number of files, mostly DLL's. Most of the files affected are in the (normally hidden) Program Data directory on the windows root disk, Some of them are in the Adobe subdirectory - so fair enough if they want to fool around with their own program - but others being changed are in the Common Files and Microsoft subdirectories. I cannot for the life of me figure out why this is necessary nor why Adobe feel the need to touch files that 'do not belong' to them - something dangerous in the extreme as an external app such as Windows Update might replace or 'repair' the files so touched, and if Adobe / CC are relying on file permissions on non-Adobe files, such changes could result in all manner of random and spurious problems / error messages occurring.
Anyhow, if, fellow Photoshop cc 2014 user, you get this happen to you then you can fix the file permissions by opening a console window [also called a "DOS box", or "command prompt" depending on your age and knowledge... 8-) ] and run the windows file checker with the command
"sfc /scannow". Make sure that you use 'run as administrator' to open the console window, or you'll get an error about sfc only being available to administrators. Also a very (very) sensible idea to close all non-essential running applications first to prevent any possibility of weird interactions happening.
Finally, check that the 'hosts' file in [root drive]:/Windows/System32/drivers/etc is valid - for some reason, it looks like the install tried to check or update this file (again, I have no idea why) but the result was a corrupted hosts file, which I assume is the root cause of the 'unable to connect to host' type internet error messages. Copy the file, rename it as 'hosts.txt' and edit it with notepad or wordpad. Look for lines containing garbage strings at the bottom of the file (any line that starts with a # ignore, it is a comment, and any line that has IP addresses or host names should be ignored - though if they reference a site such as "someserver.adobe.com" you might want to treat them with suspicion if you continue to get internet 'cant connect to site' type errors.
Anyhow, when I fixed these two sets of problems, Photoshop cc 2014 started 'right first time' without all the BS messages about serial numbers etc.
Hope this helps somebody out there in AdobeLand......
Rick

Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

Trying to install Photoshop CC 2014 from inside Craetive Cloud panel and my antivirus says it has a Trojan file in it and it won't install

I am trying to update and install Photoshop CC 2014 from the Creative Cloud panel and my antivirus stops the installation and says the setup file and a droplet file have a trojan within them. The Trojan.Win32.Generic.pak!cobra is quarantined in my antivirus program. I can't believe others are not having this same issue! What do I do now?

Anti-malware software nowadays has a lot of heuristic behaviors - meaning it's probably not definitively detecting a virus, but spotting something it thinks smells vaguely like one. It's a transition (from hard detection to heuristics) that's been happening in recent years all across the anti-malware industry and a lot of folks are caught off guard by it. It's possible your antivirus software maker simply needs time to assimilate reports of false positives and make an exception for Adobe's software.
Considering that Adobe probably does some pretty tricky things to ensure people can't easily steal their software, that it is detected acting in a manner attributed normally to malware becomes a bit less surprising. But I don't think there's a virus in it.
Adobe does recommend stopping your antivirus software before installing.
-Noel

Can't install Photoshop CC 2014 because, you know, 42% right?

Well, my story is the same as the dozens of others who have suffered from this same problem. I tried to install Photoshop CC 2014 on my Macbook Pro with OS X 10.9.5. When it got to 42%, it stopped. I rebooted and tried again, closing all other applications on my MacBook. It got to 42%, it stopped. I tried again. It stopped.
I went to this forum and searched for help. I've done everything reasonable suggested by this forum: I've rebooted my machine dozens of times, I've emptied out the Go>Go to File>/tmp folder. I've reinstalled Adobe Cloud.
I don't know what else to do. Any help would be appreciated.

Hi
I would suggest to use the Adobe Clean tool to fully remove the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Then reinstall the updated Creative Cloud application manager
https://creative.adobe.com/products/creative-cloud
Let us know if you are still having problems with the CC software
Thanks
Scott

I installed photoshop cc 2014, but Camera Raw remains on Version 8.0. Update to 8.5 does not work.

I installed photoshop cc 2014, but Camera Raw remains on Version 8.0. Update to 8.5 does not work.

Solved in this way:
Close Photoshop first, then:
Download the 8.5 manual update link from here: Don't run the installer, but instead just Open the zip file in Windows Explorer.
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw8-8.0/8.5.50/setup.zip
Navigate inside the zip file to find the resources inside that correspond to the 64 or 32 bit Photoshop version that you're running. I assume you have installed the 64 bit version, so the rest of the instructions will concentrate on the 64 bit Camera Raw.8bi only. Here's the path:
setup.zip \ payloads \ AdobeCameraRaw8.0All-x64-050614143245 \ Assets1_1.zip
The file within Assets1_1.zip, named 1002, is actually the Camera Raw.8bi file for 64 bits, just with a different name.
Copy 1002 to your folder on your computer where your Camera Raw.8bi normally lives, e.g.,
C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats
Rename the old Camera Raw.8bi file to Camera Raw.8bi_8.0. It's important that the extension is changed to something other than .8bi.
Rename 1002 to Camera Raw.8bi
Run Photoshop and verify the Camera Raw version by choosing Help - About Plug-in... - Camera Raw.
Thank you so much!

Install Photoshop CC 2014 and uninstall Photoshop CC?

Hi.
If i have installed Photoshop CC 2014, can I uninstall photoshop CC?
Thanks

Yes, though (assuming you have sufficient disk space) you might want to keep the older one for a little while until you're sure everything in CC 2014 works as well as you need, and you're sure you don't need the several features that have been removed (Oil Paint, Flash-based extension panels).
A few folks have reported that if they uninstall the older version they find it necessary to uninstall and reinstall the newest version just to make sure all linkages with external programs are re-established. If you end up going through that, this may help with removal:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel

I was able to download and install Photoshop CC 2014 on my Mac Laptop. I am not being offered the new version on my iMac desktop. Why? I am a member of Adobe Creative Cloud.

I was able to download and install Photoshop CC 2014 on my Mac Laptop. I am not being offered the new version on my iMac desktop. Why? I am a member of Adobe Creative Cloud.

Please refer:
http://helpx.adobe.com/photoshop/system-requirements.html
Regards,
Ashutosh

How to Re-install Photoshop CC after installing Photoshop CC 2014 and un-installing Photoshop CC

Hi all,
What I did:
1) Installed Photoshop CC 2014 from Creative Cloud.
2) Removed Photoshop CC.
Now I would like to re install Photoshop CC because not all my extensions are compatible with Photoshop CC 2014.
I don't want to uninstall Photoshop CC 2014 and I also would like to mantain Photoshop CC 2014 my default Photoshop app launched from LR and Bridge.
How can I do this?
Thank you

No one?
I would really need help about this.
I can't believe that no one had this problem.
Thank you

After installing Photoshop CC 2014 all "Open With" references are gone?

Hi!
I installed Photoshop CC 2014 and uninstalled Photoshop CC.
I also check the Bridge -> Preferences -> File association settings: There is always "Photoshop" mentioned. So far it looks fine.
So no NEF or PSD file are linked to Photoshop CC 2014. Neither it is displayed in the "Open With" dialog. But Photoshop CC 2014 should be displayed there.
I would like to add any screenshots here, but the add image dialog showns me only an empty dialog :-(
So please fix that issue.
Actually, I've to open the file by starting Photoshop and navigate to the files all the time. That is really annoying.
Regards

No one?
I would really need help about this.
I can't believe that no one had this problem.
Thank you

Installing Photoshop CC 2014 fails - Another installer is already running

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