Installing Photoshop CS4 on new Windows 8 machine

When I try to run Setup.exe to install CS4 on my new Windows 8 machine, an error message comes up "The Installer Database is corrupt.  Please contact Adobe Customer Service."  I have already installed Lightroom 4, and it worked correctly.  What should I do?

if you've had a cs4 (trial or otherwise) previously installed, run the cleaner (http://www.adobe.com/support/contact/cscleanertool.html) and restart your computer.
then install using compatibility mode and running as administrator.

Similar Messages

  • Need help installing PS CS4 on new Windows 7 laptop

    The laptop I had crashed and I bought a new one.  Windows 7.  Trying to reinstall Photoshop CS4 onto it, but getting error message, "The installer database is corrupt.  Contact customer support."
    I contacted customer support and was told they no longer offer phone support for CS4 and I'd need to get help in the forum.
    Can anyone help me get through this?
    Also, I know I'm going to have another issue, because this is an upgrade version and when I first installed it, I had to contact customer support because I was upgrading from an educational version.  So would also need help with that.
    Please help me with this.  Hate to have to just throw out a $500 program.

    Welcome to the forum.
    First, here is a general article, on installing most Adobe programs: http://forums.adobe.com/message/2703389#2703389
    There are some tips, that might prove useful, such as Copying the installation DVD's to the HDD, and trying the install from there.
    Also, there is an Installation Forum, that might be useful, if they they have not gone exclusively to CC issues: http://forums.adobe.com/community/download_install_setup?view=discussions
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    Hunt

  • I just installed Photoshop CC on new Windows 8.1 pro system and now it wont create new file or open existing files.

    Ugh this is so frustrating and I suspect it is an easy fix I am too tired to figure out.
    I just got a new PC and installed Creative Cloud and Photoshop CC, logged in and launched Photoshop. It launches fine, no error messages or anything. The tutorial window pops up and I close it. Then if I try to create a new file (the option window comes up) nothing happens after I submit the options. I mean nothing. No error message, no crash, no file canvas nothing. If I try to open an existing file it loads Photoshop as if it is going to open the file and Photoshop loads without any error messages but no file, again nothing.
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    I am so behind in my work lol.

    After three or four tries, it just started working - I didn't change any settings or anything. I was just showing my friend how it wouldn't work and bam it opened a file finally...
    never seen this behavior before...

  • Replaced computer cant install Photoshop CS4 on new computer

    Error says serial number not valid but I have double checked and it is my valid serial number.

    you'll need to retrieve that cs3 number.
    if your cs3 is installed in an accessible pc or you purchased or registered your cs3 with adobe, you can get more help.

  • Re-install photoshop cs4 to new computer

    Help

    The problem is not with activation, because the Setup Error happens before I enter any serial number.
    I am downloading from Adobe, using the download suggestions found in another thread.
    I have the discs for CS2, but not CS4, as CS4 was bought as a downloadable upgrade.
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  • Problem With Photoshop CS4 ME On windows 7

    Hello,
    I Installed Photoshop CS4 ME On windows 7 but every i open photoshop, it gives me a error with this message:
    I have HP DV5 1299ee (NVIDIA GeForce 9600M GT) I downloaded the newer version of my VGA Driver and installed it(version 186.81) but it errored again and i go to adobe help center, and i know that i must active GPU and GUI but i don't know how to active them.
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    In regard to you question on changing default to always save in jpeg, if my memory serves me correctly, and it often does not, this question has been asked before and the answer is you can not.
    The file you want to save may have info that will be lost as a jpeg so .psd is offered as the default.  If you open a jpeg and then choose save the default will be jpeg.
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  • Installing adobe photoshop cs4 on a windows 8.1 pc

    I am trying to install Photoshop CS4 o a new Windows 8.1 PC, but keep getting a message "The Installer Database is corrupt.  Please contact Adobe Customer Service"  Adobe no longer support CS4 and referred me to this forum.  I have already deactivated CS4 from my Windows 7 machine.
    Customer Services told me this forum can help.

    Run the cleaner tool and try again - this time with sufficient user permissions as admin and security stuff turned off.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • Problem installing Photoshop CS4 on Windows 8 laptop

    I tried installing Photoshop CS4 on my new laptop running Windows 8, using my disc. I got the message: 'We looked in the default locations for qualifying products installed on this machine, but none were found.'

    Hi yungys,
    As suggested by Michael CS4 is not tested with Windows 8. Please find the system requirements to install CS4: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS4_system_requirements .
    Regards,
    Romit Sinha

  • Want to install Photoshop CS4 on my new macbook, but i'm receiving Fault 150:30. You should contact support from adobe :-(

    Hello,i want to install Photoshop CS4 on my new macbook, but i'm receiving Fault 150:30. You should contact support from adobe :-(
    I already tried every step on the support site, but Photoshop, Indesign and Illustrator still don't work. So this is an S.O.S. here...

    I've repaired many a 150:30 error using this method. First make sure your account is an Administrator type.
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  • Can I move adobe cs4 from my windows machine to my new mac mini?

    can I move adobe cs4 from my windows machine to my new mac mini?

    Short answer is now.  Any app that was developed on
    for Windows will not run on OSX and visa versa.
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    a Mac by 2 methods.  The first, create a dual boot
    machine using Bootcamp and install Windows on a
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  • I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case.  How can I obtain a usable serial number?

    I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash.  There is no serial number on the back of the case.  How can I obtain a usable serial number?

    Find your serial number quickly
    You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

  • I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?

    I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?

    Download from Download CS4 products
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  • Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Tina Hadley did you migrate/transfer your applications over to your new Macintosh?  If so this could cause problems with your serial number being recognized.  Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder.  Once this is done you will also want to run the CC Cleaner Tool.  Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Have you completed all windows update including service Pack1?  If not, please complete all the windows update then follow steps below to re-install all over.
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    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
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    Bonjour  
    Apple Application Support
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

    HI Bill,
    Did you set Internet Explorer as the default browser? If not the set it as the default. Check to see if you can do custom install
    Thanks
    Scott
    Here is the system req.
    Photoshop Elements 6.0
    Windows
    Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor
    Microsoft Windows XP with Service Pack 2 or Windows Vista
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    1024 x 768 monitor resolution at 96 dpi or less
    Microsoft DirectX 9 compatible display driver
    CD-ROM drive
    Web features require Microsoft Internet Explorer 6, Netscape Navigator 7.0, or Mozilla Firefox 1.5
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