Installing Photoshop CS4 on Windows 8.1 - Screen Prompts are Invisible

When trying to install CS4 on Windows 8.1, I cannot read the setup screens, as it seems many elements of the screen are either the same color as the background or invisible. This makes it impossible to install the product on my installation of Windows.

Reynolds you are welcome to download a fresh copy of the installation files at Download CS4 products.
You might also want to look at the fonts you have installed in case one of them is conflicting with the font utilized by installer.

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Cannot install Photoshop CS4 on Windows 8.1

Trying to install Photoshop CS4 on Windows 8.1 but upon the initial "Checking system profile" step of the installation I keep getting this: "Setup has encountered an error and cannot continue. Contact adobe customer support for assistance". Anyone know how to fix this?

Hi srr49,
You can try installing in compatibility mode and check.
Windows 8.1 is not a supported OS for Photoshop CS4. I would recommend purchasing the latest Photoshop CC.
Regards,
Rave

Cannot install Photoshop CS4 on Windows Vista Business

Ok people, looking for some help with this. I have a new PC (less than 2 months old). I cannot get Photoshop CS4 installed at all. I'm sure there have been a million threads like this before asking the same question. Although I am a newb to Photoshop I am certainly not when it comes to computers, this is what I do for a living. I can't even believe I am actually having to ask for help.... :\
Anyway, help appreciated. I have Windows Vista Business SP1 (32-bit), and its running on a Intel Core 2 Quad Q8300 @ 2.5GHz with 4 gig of RAM. I have plenty of free space on my hard drives.
When the install completes, I get the same error message, installed with errors. When I click to see the error info it says something about language packs (I can get the exact error if you want, just installed and uninstalled about 10 times but hey).
Things I have tried a few times have been to follow through all the other threads and the Adobe support pages - Uninstalling the product through Programs first, running Windows Install Cleanup, running the Adobe CS4 Clean Script - when I do these things in this order both of the cleanup utilities don't find any installs of Photoshop CS4, so it doesn't appear they are doing anything. I have disabled everything on the PC, done a selective startup, turned off UAC, firewall, anti-virus - everything suggested. Still, the same error persists.
I have even run my Registry Mechanic and cleaned up that, and of course checked registry permissions etc. Please help!

You may want to install Vista SP2. It contains a lot of fixes and has the newer 4.5 installer.
Also if Vista is set for English then CS4 has to be set as US English upon install (I think someone already pointed that out).
Before install go services and set the windows installer to auto and start it. Also good idea to turn off windows defender.
Go to MSconfig and turnoff as many start up items that you don't need running (you will have to reboot).
Ensure nothing Adobe related is running in the back ground before install. (someone already mention this I think)
Anti-virus: I turned mine off during install.
I did not install AIR nor Device Central on my system as I would never use them.
Tiernobyl wrote:
Ok, so I've tried all the things suggested above but still get the same errors....
Adobe AIR
Error:
Error 2.
Adobe Photoshop CS4 English Language Pack
Error:
Error 2.
LangPack (English) for DeviceCentral
Error:
Error 2.
Anyone else have any idea what might be causing my problem? The other thing I was going to try was contacting Adobe support, but can I do this for the trial version? When I tried to log a case it kept asking me to select my product, but I don't have one yet....
Thanks.

Problem installing Photoshop CS4 on Windows 8 laptop

I tried installing Photoshop CS4 on my new laptop running Windows 8, using my disc. I got the message: 'We looked in the default locations for qualifying products installed on this machine, but none were found.'

Hi yungys,
As suggested by Michael CS4 is not tested with Windows 8. Please find the system requirements to install CS4: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS4_system_requirements .
Regards,
Romit Sinha

Installing photoshop cs4 on windows 8

My computer crashed yesterday (old Windows Vista). I had Photoshop CS4 loaded which was an upgrade from Elements. I downloaded it. I have the key number for cs4 and elements. It downloaded ok but will not open .This is on a new Windows 8 system. Any suggestions?

Reynolds you are welcome to download a fresh copy of the installation files at Download CS4 products.
You might also want to look at the fonts you have installed in case one of them is conflicting with the font utilized by installer.

Help!! Can't install Photoshop CS4 in Windows XP SP2

Adobe Photoshop CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Photoshop CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Bridge CS4
错误:
Error 1612. 这个产品的安装来源无法使用。请验证来源是否存在，是否可以访问。
Adobe Color EU Extra Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Color JA Recommended Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Color NA Extra Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
Adobe Default Language CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
PDF Settings CS4
错误:
Error 1624. 应用变换时的错误。请验证指定的变换路径是否有效。
thanks for your help.

Unfortunately, that data does not help me in the least.
However, I would check that ALL languages match. With Adobe installations, you have the opportunity to choose the language for the installer, and then again for the installation of that program. You OS will have language, keyboard and then the Time/Place settings. I'd make sure that they all match, as many have had issues installing where there was a mismatch in the languages. Check everywhere, that they match.
Good luck,
Hunt
PS is this the download version, or the DVD version? Is this a trial, or a full-paid version? If former, where did you get the download, and if the latter, where did you get the file, or the DVD?

Problems with installing Photoshop CS4 Extended (Windows)?

Just got new software today and am unable to install it. I keep getting the following error message: DATA_FILE_VERSION. I then have to click ok and then the screen gets hung up with the hour glass. When I try and force quit, I get another error: autoplay.exe not loading.
Anyone else have this problem with this particular program? I've never had a problem installing any software from Adobe or otherwise. Can't seem to get support techs to answer the phone to get help.

Googling only comes up with a couple things where someone was trying to
install a cracked version they downloaded, so it could be a corruption
problem.
If this is a downloaded installer, then redownload it and try installing,
again.
If you are inserting a DVD and autoplay is starting up and you get this
message, you can shut down the installer process as you've done then instead
of double-clicking the DVD, use right-click Explore to view the files
directly on the DVD without running AutoPlay, then find the setup.exe or
something.MSI with EN in it's name to run the installer, directly, without
goint through autoplay. This would only make a difference if the autoplay
is corrupted somehow but everything else is ok. Since your error message
talks about autoplay then maybe that is the case.
If you are calling Adobe for support, it can take hours, depending on when
you call.
This "open letter to Adobe customers" was posted within the last few days
and basically apologizes for poor support, recently, while they change from
support-provider to another:
http://www.adobe.com/support/pdfs/open_letter_to_adobe_customers.pdf

Any fixes for menus/icons way too small in PhotoShop CS4 on Windows 8.1?

I installed PhotoShop CS4 on Windows 8.1 on new Dell XPS laptop and the menus and icons are very tiny and hard to even see. Does anyone know a setting or fix for this issue? Adobe said they won't help!

Did you ever found a solution to your problem? I have the same frustration now with no idea how to fix it??

Receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

There isn't much here which is actionable. Please review your installation logs by following the steps listed at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

Help installing Photoshop CS4 on aWin 8.1

I have just received my new HP laptop with Windows 8.1
I have installed Photoshop CS4, which does work BUT it causes the store and other apps to not work.
Is thee some work around I can use? Will CS4 actually work with Win8.1 ??
Thanks.

After I install CS4 all programs still work right. But the Windows Apps Store and all apps shown do not work. If I click on the Store app it appears to try to start the app but after a few seconds the screen returns to where it ws before I clickec on the Store app.
I have re-installed windows twice now since that was the only way I could get the store and apps back working. I have contacted the HP manufacturer and they did send me a process to follow to try to correct the installation problem, but that never solved the problem.

Trouble installing Photoshop CS4 on MacBook OS X 10.7.5

I am having trouble installing Photoshop CS4 on my MacBook OS X 10.7.5. I have downloaded the software and when I go to install it gets hung up on the 'preparing to install' screen.

your installation logs will need to be checked: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

Help with install photoshop cs4 extended in win7 64bit !

im using windows 7 ultimate 64bit, i tried to install photoshop cs4 extended but when it's done with error. So any idea about this issue ?

I'm not a mod but I have the Links.
CS4 Clean Script.

Problems with photoshop CS4 in Windows Vista 32 bits

I have installed Photoshop CS4 in Vista Ultimate 32 bits, in the installation i don´t have any problems.
When click to run Photoshop, Vista launch a message saing me to close de application, so i can´t start Photoshop.
Then i update de drivers of my Graphics card (ATI HD2900), and i try to start photoshop with the new drivers. The photoshop starts without problems.
I open it and i click in the right pane of styles, and Windows launch another message to close de application.
After that i start Photoshop and i read a message that says that Photoshop have desactivate the aceleration of GPU because there were some problems.
I go to the menu of performance in settings and Vista launch another message to close de application when i click in performance to open the settings.
Then i try to open another time the application and i try to open a *.png image file and i paint something in it, then i click in the "X" to close, but the application doesn´t close (i prove with "X" of the application and with the "X" of the image tab). I have to close it with de Task Manager.
Then i try to open a *.jpg image file and Vista launch another message to close the application.
I don´t know the reason of these problems, i´m trying to find something in internet.
I hope you can help me to resolve this problems, i need photoshop.
Thank you in advance.

Have you checked that the files actually "belong" to anyone? If you reinstalled your system recently, they may have invalid security descriptors. Try to check. Right-click one of the offending files, choose "Properties", then go to the security settings tab. You should at least see 3 entries (Administrators,[your user name], System). If you see additional entries only consisting of numbers and letters, uncheck the "inherit parent folder settings" option, choose to copy all permissions in the prompt that comes up, then delete those invalid entries. In addition, you may need to set a new owner in the "Advanced" options (it should however default to Administrator after the previous steps)...
Mylenium

When opening a file of any type in Photoshop (CS4), the windows will not appear in Ps.

When opening a file of any type in Photoshop (CS4), the windows will not appear. Photoshop will open and I can see the layers on the right but the document window will not come up no matter what I try. I try closing down everything, double-clicking a layer, opening multiple windows, etc.. Any thoughts?

Can you post a screenshot of your entire Photoshop screen with a file loaded in and the layers panel showing?
It helps if we see the same problem you are seeing
Gene

File Access Denied Error trying to load Photoshop CS4 on Windows 7

I am trying to load Photoshop CS4 on Windows 7 64bit & I keep getting File Access Denied. I am unable to read to the disk or to load the program. I do not have the option to open as administrator.

So when you put the disk in it won't run correctly? When the disk is inserted you should have a window pop up with 2 options. 1 to install and the other to see what is on the disk. Choose to explore or open the disk. Go to the CS4 folder where the photoshop .exe file is (that will run the setup), right click on the .exe file and choose run as Admin and it should start. See if it will install. If not then read below.
I am not sure how far you got in the install before so chances are you will have to run the CS4 cleanup utility. 2 levels to run at but don't use 1 or 2 just type in the number 3.
http://www.adobe.com/support/contact/cs4clean.html
You may need to run the windows installer cleanup utility too
http://support.microsoft.com/kb/290301
Before you try to reinstall the software ensure that adobe reader is not installed. If it is remove it. It has caused issues in the past with vista and CS4 installs.
Also turn off windows Defender and any anti-virus software. You can keep UAC on in Windows 7.
During the CS4 install at 90 percent it will almost stop and may take 5 to 10 mins to finish. This is normal. What a pain huh......
After install is finished, reboot
After reboot, go to the CS4 64 bit or 32 bit icon (depends on 32 or 64 bit Windows 7) in start area, right click on CS4 64 bit (if you have windows 7 64 bit) and choose properties, compatibility tab and then check run as Admin at the bottom area. Hit apply, ok to close out.
Now start CS4 and run the updater.

Installing Photoshop CS4 on Windows 8.1 - Screen Prompts are Invisible

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