Installing Photoshop Elements 12 from memory stick

I purchased a copy of Photoshop Elements some time ago and it was running on my last computer with no problem. I now have bought a new iMac running OSX 10.9.5. and as I did not have a backup copy I transferred Elements to a memory stick and tried to install this on my new computer. I get the message after putting in my serial number that it thinks this is not a genuine Adobe product and installation aborts. What can I do?

is the installation file on the memory stick?
if not, download and install using it,
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

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    I can't see a button on the chat page, to get help.  Java script is enabled on my Mac. what can I do?

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    bromar4transfo
    I just saw you message to R_Kelly which was posted after I had suggested your use of Windows XP Mode.
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      24-Feb-2014 14:50    in reply to R_Kelly 
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  • I have installed Photoshop elements 2 on my new computer. When I try to open it it asks for more vertual memory. How do it? IThe computer has 16GB ram

    How do I ad more vertual memory?

    Thank you for your reply.
    In a message dated 12/2/2014 3:47:56 P.M. Pacific Standard Time, 
    [email protected] writes:
    I  have installed Photoshop elements 2 on my new computer. When I try to 
    open it it asks for more vertual memory. How do it? IThe computer has  16GB
    ram
    created by Peru Bob (https://forums.adobe.com/people/Peru+Bob)  in 
    Photoshop Elements - View the full  discussion
    (https://forums.adobe.com/message/6980560#6980560)

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