Installing Photoshop Elements 13 Fails Extracting Files

I get an error when I attempt to install Adobe Photoshop Elements 13 on my Windows 7 x64 machine. It fails when extracting files. I have full read and write permission on my desktop. I also have plenty of space. I double checked requirements on the tech specs page. What can I do to get this installed?

Work your way through this document, and contact Adobe directly via chat or phone
Contact Customer Care

Similar Messages

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

Having trouble installing photoshop elements 10. Keeps telling me "file archive part of PS ele 10 is missing. need all parts to extract??

there are two files for win os, an 7z and an exe.
download both, place both in the same directory and click (or double click) the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Retry of unsuccessful installation of Photoshop Elements fails because it cannot find files which it believes to be present in order to remove them first.

W7 CD of both Photoshop Element and Premiere Elements 12: Could get the Organizer of Photoshop installed and working but could not install the editor completely; Premiere Elements seemed to install OK but I was at the time only interested in using Photoshop so did not verify this. Read instructions in Troubleshoot Installation, and for convenience dragged the CD files to the C Drive. I then re-ran the installation process, which initially tries to uninstall the existing installation but this failed as it stated that some files were in use. I ended up uninstalling Premiere Elements because of the shared components but this made no difference. I used Windows Remove Programs tool but it stated that some files were in use so could not be removed. I used autoruns to search for and prevent from launching at Startup, all Adobe s/w, then searched for and tried to remove all Photoshop files but got the same message. I have subsequently discovered that I need to remove them in a specific order, next I ran CCleaner to clear the registry. Still the same problem, so tried the install from a Clean Boot. Same problem, the wording is currently Error 2343 Specified Path is empty. I re-installed Premiere Elements which appears again to be OK before try to re-install Photoshop Elements - the same error message appears. The Start search box finds 3 register entries for Photoshop but no files. The register entries date are from earlier installation attempts on different dates: cc_20141016_211910.reg ......_141008.reg .........._213127 Should these be manually deleted? Any other suggestions?

Thank you very much.
I did uninstall Adobe Air, Adobe Reader XI and another Adobe product, rebooted, and after this the installation was possible with no problems!

Fail to install Photoshop Elements 10 on Mac

Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 4 warning(s)
WARNING: DS013: Payload {75063C76-E858-455B-9C26-89E55D26F276} AdobeHelp 3.2.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/MyriadPro-SemiboldIt.otf" Error 0(Seq 1572)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1572)
ERROR: DF023: Unable to delete file "/Applications/Photoshop 10/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Photoshop 10/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Photoshop 10/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Photoshop 10/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Photoshop 10/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Photoshop 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

I had pretty much the same error code, but a different font was named. Between the suggestion from Manish_1988 and the page linked by Vikrant Ral, I finally got my installation to work. Here's what I did:
1. Open a Terminal window and "cd /Library/Fonts"
2. Remove all of the fonts in the family that the error message is complaining about. In my case, the offending font in the error message was ACaslonPro-Regular.otf. I created a new subdir under /Library/Fonts, then moved all of the ACaslonPro* files to the new subdir. Commands were:
sudo mkdir old_fonts
sudo mv ACaslonPro* old_fonts
3. Ran the installation again and it completed without errors.
I think I was doing all of this in Safe Mode (based on the advice from http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html), but I'm not sure that was necessary. I did previously have Photoshop Elements 6 on this machine, which I believe is what put those fonts there in the first place.
Also, before I moved the fonts, I had a font called ACaslonPro-Semibold.otf.incompleteMigration, whose size was 0 bytes. Maybe this file was causing the problem, but I don't know. I think this file may have resulted from an error a couple years ago when I migrated an old MacBook to a new machine.
Hope this helps

Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message.

Im trying to install Photoshop Elements premier 12 on my new Mac with the latest update and i keep getting the same failed to initialise message. I was able to register the key code at first but now im not able to either open the program or reinstall it.

What is "Photoshop Elements Premier 12"? Do you mean Photoshop Elements or Premiere Elements? Were your files copied over from a previous mac that had PSE installed on it?

On a new computer, am trying to download/install photoshop elements 10 can download files, but not open them, please help

On a new computer, am trying to download/install photoshop elements 10, files are downloaded, but cannot open them, please try to explain if you can

you probably should have two files, an exe and a 7z file in the same directory. if so, click (or double click) the exe.
if that fails, what files(s) (name and extension) and file size(s) have you downloaded?

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

Hi,
Could you please share the logs from the location(s) mentioned below:
%temp%\PREInstall.log, PRE11.log,
PDApp.log,
amt.log,
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
I'd be able to comment & suggest better once I have the logs but meanwhile, you might like to upgrade the Adobe Application Manager from the following location just to rule out any incompatibilities or upgrade failures of AAM:
Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Thanks.

"Failed to initialize" error message when installing Photoshop Elements 12

Hi,
I kepe getting an error message when trying to install Photoshop elements 12. I have re-downloaded the files multiple times from different places and none work so I know it isn't a corrupted file. Tried a system restart. Tried using support advisor but it found no issues.
I'm running Mac OS X 10.9 on a 2012 Macbook Pro that meets system requirements.
Any help is greatly appreciated

I have gone through the install logs and the error I am getting is 'PIM - Error could not create PIM Common Folder Path'. I have gone to the PDApp folder and it does not have any permissions on it. I have gone to the folder PDApp and it doesn't have any permissions, I'm not sure what to do from here. The PDApp folder is a alias that leads to the Adobe Application Managers folder. Sorry for the font being bold, it wouldn't turn off after pasting the error message.

Error message when installing Photoshop Elements 13 : Installer Failed to initialize

I am trying to install Photoshop Elements 13 on a PC with Windows 8.1. I can't run the Adobe Support Advisor because it is no longer available. Can a Adobe expert get in touch? Forums are sometimes not adequate to find solutions.

Go to C:\Program Files (x86)\Common Files\Adobe and delete/rename the OOBE folder from there.
Then install Adobe application manager from the below link:
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway inst

I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

How to install Photoshop Elements 11 on Macbook Pro 10.8.3 after the installer failed to initialize

I tried several times to install Photoshop Elements 11 on my new Macbook Pro (10.8.3) but the installer failed to initialize and the Support Advisor inspection could not identify any issue. I went today to the Apple Store to get help and the Genius guy couldn't resolve the problem either. He told me to contact Adobe Support and he gave me an Adobe token number.
Does anyone knows how can I resolve this problem? Any help would be truly appreciate it!!!
Thanks a lot!!!

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer. when it came up, the scanner had already been added again. With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible). I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application. I tried it, and it works quite well.

Due to Photoshop Elements 12 Organizer I uninstalled the program. When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available. I have tried loading Photoshop Elements 12 from the Adobe web site

Due to Photoshop Elements 12 Organizer I uninstalled the program. When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available. I have tried loading Photoshop Elements 12 from the Adobe web site without success.

The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load. I can load the editor from its .exe file but not the organizer.

I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help pleas

I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help please?

click setup, not autoplay.

Trying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing. You need all files in the same folder

rying to install photoshop elements 12    File Archive part of adobe premiere 12 is missing. You need all files in the same folder

It is actually a link from Tech Soup to a special link on Adobe.   But no
chance to put in my serial number get that error message after I download
the exe.    Tried to copy page I would select the correct file
Welcome TechSoup Customer of TechSoup Global!
Product Download
Adobe Photoshop Elements and Premiere Elements 12.0 for Windows (English)
*      <javascript:void(0)> Files
<javascript:itralib_popup('dload_serialNum?item_key=5001111&plne=101791&cert
Num=135338281','info','560','400')> PAC, Serial Numbers & Credential Files
<https://adobe.subscribenet.com/control/adbe/certdlog?plne=101791&item_key=5
001111> Download Log
<https://adobe.subscribenet.com/control/adbe/certnotes?plne=101791&item_key=
5001111> Notes
*      <javascript:itralib_popup('downloadpagehelp','EULA','495','600')>
Download Help
Adobe recommends you use the Akamai Download Manager for large files. You
can enable the download manager by clicking on the Download Preferences link
to the left. If you are using Microsoft Internet Explorer as your browser,
then the HTTP option will not work for files larger than 4GB due to the
browsers download size limit.
If there are multiple files for your products, please be sure to download
ALL files prior to attempting to install.
The software you are about to download is subject to export control laws and
regulations. By downloading this software, you agree that you will not
knowingly, without prior written authorization from the competent government
authorities, export or reexport - directly or indirectly - any software
downloaded from this website to any prohibited destination, end-user, or
end-use.
Note: All Adobe products require a serial number for installation. If you
are having difficulty with the serial number, please
<https://adobe.subscribenet.com/control/adbe/manualsupport> contact us.
*      6 Files
Top of Form
Select All
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_DESCRIPTION&ascending=true> File Description
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_FILE_SIZE&ascending=true> File Size
<https://adobe.subscribenet.com/control/adbe/download?element=5001111&orderB
y=ORDER_BY_FILE_NAME&ascending=true> File Name
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Photoshop Elements 12.0 for Windows 32 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PhotoshopElements_12_WWEFDJ.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Photoshop Elements 12.0 for Windows 32 bit Installer Package (English,
German, French, Japanese)
1.1 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PhotoshopElements_12_WWEFDJ.7z
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 32 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win32.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 32 bit Installer Package (English,
German, French, Japanese)
1.1 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win32.7z
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 64 bit Installer (English, German,
French, Japanese)
1.5 MB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win64.exe
The download limit for this file has been reached
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
Expand All / Collapse All
Adobe Premiere Elements 12.0 for Windows 64 bit Installer Package (English,
German, French, Japanese)
1.2 GB
<https://adobe.subscribenet.com/control/adbe/download?element=5001111>
PremiereElements_12_WWEFDJ_win64.7z
Bottom of Form

Wish to install photoshop elements on second PC. Where are the download files?

I wish to install Photoshop Elements 9 on a second PC, but can't find the necessary download files on my first PC. What can I do?

We really can't know. You have not provided any info on what country/ state/ region you are actually in, what language version and so on. Either way, normally only support can resolve such issues, so contact them by web chat.
Mylenium

Installing Photoshop Elements 13 Fails Extracting Files

Similar Messages

Maybe you are looking for