Installing Photoshop Elements 9 problem
Hi,
I am having an issue installing PSE 9 on an XP vm machine. Keeps rolling back the install with error "the wizard was interrupted before Adobe Photoshop Elements could be completely installed" Its some problem with the Shared Technologies part. Have looked at http://kb2.adobe.com/cps/858/cpsid_85843.html but this didn't help. Any ideas?
Its a 32 bit machine.Here is the log file
4/18/2011 15:02:32 [INFO] PIM - Build Version - 1.5.86.0
4/18/2011 15:02:32 [INFO] PIM - Logging Level verbosity Set to 4
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] PIM - Build Version - 1.5.86.0
4/18/2011 15:02:32 [INFO] PIM - Logging Level verbosity Set to 4
4/18/2011 15:02:32 [INFO] PIM - CREATE PIM Instance ...
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] Utilities - File does not exist
4/18/2011 15:02:32 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
4/18/2011 15:02:32 [INFO] PIM - SUCCESS Created Tables.
4/18/2011 15:02:32 [INFO] PIM - PIM Database is Up To Date.
4/18/2011 15:02:32 [INFO] PIM - Updater Inventory location:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\resources\updaterinventory.dll
4/18/2011 15:02:32 [INFO] PIM - Acquired System level ACF lock ...
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] PIM - pim_haveEnoughDiskSpaceToInstallPackages reqSize ... 65052264
4/18/2011 15:02:32 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:31 [INFO] Setup - Build Version - 1.5.86.0
4/18/2011 15:02:31 [INFO] Setup - Logging Level verbosity Set to 4
4/18/2011 15:02:31 [INFO] Setup - Start Adobe Setup
4/18/2011 15:02:31 [INFO] Setup - TimeLog: Bootstrapper Start
4/18/2011 15:02:31 [INFO] Setup - TimeLog: Start initial checks
4/18/2011 15:02:31 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\resources\setup.xml
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:32 [INFO] Setup - Found 3 packages in setup manifest
4/18/2011 15:02:32 [INFO] Utilities - Semaphore is not locked
4/18/2011 15:02:32 [INFO] Setup - TimeLog: End initial checks
4/18/2011 15:02:32 [INFO] Setup - TimeLog: Begin Installing
4/18/2011 15:02:32 [INFO] Setup - Start Installing core package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:36 [INFO] Setup - Finished Installing core package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx, Return status: 0
4/18/2011 15:02:32 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx
4/18/2011 15:02:32 [INFO] PIM - XML is valid
4/18/2011 15:02:32 [WARN] PIM - Failed to find Node
4/18/2011 15:02:33 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:33 [WARN] PIM - Failed to find Node
4/18/2011 15:02:33 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:36 [INFO] Utilities - File does not exist
4/18/2011 15:02:36 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\core\PDApp.pimx.
4/18/2011 15:02:36 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:36 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:36 [INFO] PIM - XML is valid
4/18/2011 15:02:36 [WARN] PIM - Failed to find Node
4/18/2011 15:02:36 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:36 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:39 [INFO] Utilities - File does not exist
4/18/2011 15:02:39 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx.
4/18/2011 15:02:39 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:39 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:39 [INFO] PIM - XML is valid
4/18/2011 15:02:39 [WARN] PIM - Failed to find Node
4/18/2011 15:02:39 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:39 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:43 [INFO] Utilities - File does not exist
4/18/2011 15:02:43 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx.
4/18/2011 15:02:43 [INFO] PIM - START installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:36 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:39 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\UWA\UWA.pimx
4/18/2011 15:02:39 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:43 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\DWA\DWA.pimx
4/18/2011 15:02:43 [INFO] Setup - Start Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:49 [INFO] Setup - Finished Installing package - C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:49 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
4/18/2011 15:02:50 [WARN] Setup - Install Source Path not specified. Searching for payloads at the launch path.
4/18/2011 15:02:50 [INFO] Setup - Deployment Engine launched with command : "C:\Program Files\Common Files\Adobe\OOBE\PDApp\DWA\Setup.exe" --deploymentFile="C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\deploy\ElementsSTIInstaller.install.xml" --installSourcePath="C:\Adobe Photoshop Elements 9\ElementsSTIInstaller"
4/18/2011 15:02:51 [FATAL] Setup - End Adobe Setup. Exit code: -1
4/18/2011 15:02:43 [INFO] PIM - Trying to access xml at path:C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx
4/18/2011 15:02:43 [INFO] PIM - XML is valid
4/18/2011 15:02:43 [WARN] PIM - Failed to find Node
4/18/2011 15:02:44 [INFO] PIM - SUCCESS insertPackageUpdateList.
4/18/2011 15:02:44 [INFO] PIM - SUCCESS insertAppletRegInfoList.
4/18/2011 15:02:48 [INFO] Utilities - File does not exist
4/18/2011 15:02:49 [INFO] PIM - SUCCESS installPackage at file C:\Adobe Photoshop Elements 9\ElementsSTIInstaller\packages\LWA\LWA.pimx.
4/18/2011 15:02:49 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
4/18/2011 15:02:49 [INFO] PIM - Return ... SUCCESS _pimCreateOrUpdateAAMInventory
4/18/2011 15:02:51 [INFO] PIM - PIMSqlite closeDB status 0
4/18/2011 15:02:51 [INFO] PIM - FREE PIM Instance ...
Similar Messages
-
What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear
You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.
-
Problem with installing Photoshop elements 9 and adobe support advisor
Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
cpsid_82829s5 Missing installation file bootstrapper error occured
with this code for a support from adobe 00-67325-032018052012
I unistalled it and retried, but nothing.
Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
Thank youIn the error message it doesn't tell me
"Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
Messaggio originale----
Da: [email protected]
Data: 18/05/2012 22.20
A: "Questionlady"<[email protected]>
Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor? If so can you please list each step and the result of those steps. This will allow us to best advise you on your next steps.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4420419#4420419
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4420419#4420419. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Trial Download & Install FAQ by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
I am trying to install Adobe Premiere Elements 9 without success. I successfully installed Photoshop Elements 9 without a problem. The message I am getting is 'Invalid Unicode file - .\Autoplay\LangData\en_US\lang.dat'. Anyone out there who can help please?
click setup, not autoplay.
-
i have installed photoshop elements 12.
when I try use the editing features it said that i must login to Adobe to register the product.
but each time i try to it said there is a problem.
help
the problem stated that the internet is not connected, but that is not the case.I had the same issue and I'm running Windows 7. Tried working with technical support for several hours but they were no help. They just had me doing the same things over and over, offering no real answers. I finally got fed up and have decided to return my product for a full refund.
-
Downloaded & Installed Photoshop Elements/Shared Technologies Problem. What do I do?
I downloaded & Installed Photoshop Elements 11. There is a Shared Technologies Problem. What do I do? It says to reinstall the whole program. Do I need to do that?
Refer to this:
Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Mylenium -
after re-installing photoshop elements following a HD crash, i get the following message after clicking on PE icon, "could not initialize photoshop elements because the scratch disks are full".How can this problem be resolved?
dgrparker a écrit:
photoshop element 2.0 - on windows 7. the program ran fine on the old HD, but this error popped up when I re-installed it on the new HD
Elements 2.0 is an old version. The message may be due to the fact that your new HD is much bigger than your older one, and not due to the classical reasons:
http://www.easyelements.com/scratch-disk-is-full.html -
Error problem while installing Photoshop Elements 12
I received the combo pack of Adobe Photoshop Elements 12 and Premiere Elements 12 this Christmas. I started to install the cd onto my computer and entered the serial number for Photoshop. Midway while installing Photoshop Elements 12, my computer froze. I cancelled the installation and restarted my computer. When I tried re-installing Photoshop, I keep getting error applying transforms. Please verify special transforms paths are valid.
I tried Installing the Premiere Elements 12 and it installed fine. I just cannot get the Photoshop Elements part to work. What can do to rectify this? Thanks for any help!if you're using win 7, http://support.microsoft.com/mats/Program_Install_and_Uninstall
-
Problem installing Photoshop Elements 10
I am trying to install Photoshop Elements 10 on my Macbook air using remote disc and every time I get to the point where I put in the serial number and sign in I get the following error code; "Your installation encountered errors" and below that, "Inconsistency in the installer database. Please restart your computer and install again." Thanks, I would appreciate any suggestion on how to solve this issue.
Photoshop Elements
-
Problem installing Photoshop Elements 9
When I try to download photoshop 9, it states: "the wizard was interrupted before Photoshop elements 9 could be completely installed"
Please help.
Thank youWhich operating system are you using? Were you able to install Photoshop Elements 9 previously? What have you tried so far to resolve your difficulties?
-
Problems installing Photoshop Elements 11 upgrade
I'm trying to install photoshop elements 11 and premiere elements as an upgrade from elements 6. When I click on 'download' on the order page the next screen tells me that I'm using internet explorer 4 or earlier and have to use a later version. My browser is IE 10. I tried downloading IE 10 just in case but it told me that I already have it. How do I get past this screen? Thanks.
Personally I prefer the disks that come in a box.
Perhaps you could download a copy of Chrome and use that if IE10 is acting up. -
How do I install Photoshop Elements 6 on the Mac-mini?
How do I install Photoshop Elements 6 on the Mac-mini? I keep getting the following message:
x Installation cannot continue until the following applications are closed:
flash_server
Please close the application(s) listed above and click "Try Again" to continue the installation. Click Cancel to exit Setup.
How can I resolve this problem without screwing anything up? Your help will be greatly appreciated.
ThanksYour right. It won't make any sense to subscribe for a software that I don't own. I have CS5 on my Dell Laptop which has been giving me issues, so I re-installed the Operating System along with all my editing programs and nothing more. So I can toggle between the Mac and the PC to get the job done in the meantime. I will eventually get CS6 for the Mac.
-
Having trouble installing photoshop elements 12
Hi all, hopefully someone can help me with a problem I'm having installing photoshop elements 12 on my vista pc. Basically I have tried downloading the trial via the download assistant but the program will not load or show any signs of working after I download it. I have also attempted to directly download the trial from Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools but file 1 only seems to download a 1.5mb file that will not open (similar to the download assistant). File 2 will download but upon unpacking it, the installer program in the download will not respond.
I have tried turning all of my antivirus off, and have been downloading with firefox as opposed to internet explorer. I have not had any error messages pop up as no programs or downloads I have tried even seem to load up.
Any help that anyone can provide would be greatly appreciated.Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.
-
How to install Photoshop Elements 11 on Macbook Pro 10.8.3 after the installer failed to initialize
I tried several times to install Photoshop Elements 11 on my new Macbook Pro (10.8.3) but the installer failed to initialize and the Support Advisor inspection could not identify any issue. I went today to the Apple Store to get help and the Genius guy couldn't resolve the problem either. He told me to contact Adobe Support and he gave me an Adobe token number.
Does anyone knows how can I resolve this problem? Any help would be truly appreciate it!!!
Thanks a lot!!!http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
-
I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.
Hi Hardy Tasso,
Are you seeing this problem since first launch of PSE13 after installation or recently?
Please try:
Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
Thanks,
Anwesha -
I've just installed Photoshop Elements 12 on my PC computer. At the end of the installation, I received a message that the installation was successful. I then tried to click on the desktop icon, but it won't open. Any ideas as to what could be going on? Thanks very much!
This worked for me
Sandeep Singh (Official Rep) replied to this problem:
Elements 12: Editor will not Open
Hi Kimberly,
Please follow these steps:
Try to rename SLCacje to Slcache.old
C:\Program Files (x86)\Common Files\Adobe
and
SLStore to Slstore.old
C:\ProgramData\Adobe\SLStore
and Right Click on the Photoshop Elements 12 icon and run as administrator
Let me know if this works.
Thanks
Sandeep
Maybe you are looking for
-
Is there a fix for making the reply message start at the top of the Page rather than the bottom of the page. No one ever thinks to look at the bottom of the page for a reply message to a E-mail.
-
Pasting images into Mail results in a hypertext link, not the image itslef?
Hello I'm posting on behalf of a friend. He tells me that when he copies an image (e.g., from within Safari) and pastes into the body of a Mail message, this results in a link not the image. However, when I receive the message, I see the image in the
-
Hi All, Can I create Field Exit in 4.6c (for ME23N)? Awaiting for your suggestions. Thanks & Regards, Sudhakar
-
Wrong Cartridge error on my Multipass MP730
I have an error WRONG CARTRIDGE what can I do I have purchased new ink and printed for the last 2 week and now I have the same message ?
-
Is it recommended to download a hard drive cleaner?
It is wise to download software like Mac Clean?