Installing Photoshop elements 9, update to 9.0.3 fails

I am new to this.
I bought a scanner that includes the adobe photoshop elements 9 and the silverfast se software.
once i installed photoshop, it tells me to update and the update fails with:
  Adobe Photoshop Elements 9.0.3 Update
  There was an error installing this update. Please quit and try again later.
I am supposted to be able to launch the silverfast software via the import, but I don't have an option and i thought maybe the update would fix it but neither item is working.
Any ideas????

Moving this discussion to the Photoshop Elements forum.  You will want review the log files for update to determine the exact error message.  You can find details on how to locate and interpret the log files at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.

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