Installing Photoshop Elements did not start

I successfully downloaded PS Elements and PRemier elements onto a Windows 8.1 PC. I retrieved the product serial numbers. I clicked on "Install" but nothing happened. What now?

what file(s) did you download (names and extensions) and what file did you click?

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My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it via internet the first time december 2013?)

My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it from Adobe via internet the first time december 2013?)

Did you download the Basic/Free version?
I also thought the Trial period was as long as you needed!?
What is your Warranty and Return Policy?
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
http://www.hamrick.com/sup.html#q

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe. Has anyone ever been able to do that. If so can you tell me how to do that.

Hi vision4success ,
I would like to gather some information regarding your issue, So, please answer the questions below:
What is the exact issue that you are facing?
Do you get any error while installing Photoshop element?
What is the Operating System that you are using?
Since when you are facing this problem. Has it ever worked for you?
What all steps did you try from your end?
If you have any other details regarding the issue that might help us, please feel free to mention that as well.
Waiting for you reply.
Regards,
Sarika

After Successfull Installation of Photoshop Element 3.0 On Mac OS 10.6.8, Photoshop Elements does not start saying that personalization information is invalid or missing

I have installed Photoshop Elements 3.0 from original disk on my MacBook Pro with Mac OS 10.6.8. The installation was successful. However, when I try to run Photoshop Elements, it does not start, with the message "Could not complete your request because of missing or invalid personalization information". I uninstalled Adobe Elements and deleted all Adobe files from both the System Library Preferences and from the User Library Preference. Then tried the installation again. The installation was successful, but the application fails to start with the same missing/invalid-personalization-information message.
Please advise

I am sorry Invalid Personalization but Photoshop Elements 3.0 requires a PowerPC processor or Rosetta installed in order to function. You can find the system requirements at System requirements | Adobe Photoshop Elements.
You may want to try following the steps listed at Mac OS X 10.6: If you need to install Rosetta to attempt to install Rosetta. That may still not resolve your licensing issue however as the application was also designed for Mac OS 10.2.8 and 10.3.

Photoshop Elements does not start

Hello,
I bought and installed Photoshop Elements a view month ago and it worked fine. Yesterday I wanted to edit a photo, but it was not possible to do any changes to the photo, because the program crashed every time I tried. So I reinstalled the program and now it doesn't even start anymore. If I start it over the select screen (Organizer/Editor) it says "Photoshop Elements funtkioniert nicht mehr, es wird nach einer Lösung gesucht" and if I start the editor directly I get an error message: PhotoshopElementsEditor.exe - Einsprungpunkt nicht gefunden. Der Prozedureinsprungpunkt "__crtCreateSymbolicLinkW" wurde in der DLL "MSVCR110.dll" nicht gefunden. Does anyone have a solution to this problem?

After a view days of searching a found a solution: I installed the MS Visual C++ Reditributable für Visual Studio 2012 Update 4 (both 32 bit and 64 bit) and now Photoshop Elements runs without any problems.

Newly installed Photoshop Elements 3 not launching - help!

Hi there,
just installed Photoshop Elements 3 on the new G5 iMac - both bought a couple of weeks ago from Apple store on-line.
Installation of PE3 seemed to go ok.
But double-clicking the application makes it blink a couple of times in the dock, and then nothing. Tried removing and re-installing a few times..but the application never launches. Any thoughts as to what I can do to fix this?
Is this an issue with Tiger or with PE3? Or incompabability between the two?
Any help would be appreciated!
iMac G5 20" 2.1Ghz 1.5Gb RAM Mac OS X (10.4.3)
iMac G5 20" 2.1Ghz 1.5Gb RAM Mac OS X (10.4.3)

Hi there,
I recently transferred my old files + apps across using migration assistant from the old iMac (which had been running OS X 2.8 Jaguar). When I first tried to install PE3, immediately after insertion of the disc, a Norton anti-virus disc checking screen came up and tried to check the disc. I cancelled the scan, and carried on the installation. When PE3 wouldn't launch, I figured it might be something to do with the anti-virus software. The Norton stuff was installed on my old machine - but I didn't want to use it for the new mac as I heard bad things about it. I couldn't figure out how to remove all the Norton software, until I came across some good advice in another area of the discussions. I have now successfully removed all Norton files from the iMac. However, despite trashing the PE3 app that wouldn't launch, and then installing it again, I still can't get PE3 to actually launch. Neither from the dock, nor from the applications folder. It just moves up and down once in the dock, and then does nothing. Deleting from the dock, and then launching from applications, the same thing happens, the PE3 symbol appears in the dock, moves up and down once, but then disappears.
Very frustrating. I know the application works well with Tiger, as I've seen it in the Apple store in London... so there must be something I'm doing wrong...
any more thoughts?

Photoshop elements 6 not starting up after install. Any ideas whats wrong?

I Have just installed Photoshop 6 on my new computer, Windows Vista home basic with service pack 1 32-bit os. It installs fine. However, when I click on the icon to start it up nothing happens. Can anyone help me.

Try installing the license-service update:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Install_the_licensing-s ervice

Photoshop Elements does not start under Windows Vista

The Twain-Module of my Canon CanoScan FS4000US Filmscanner works only under Windows Vista (no newer OS!). Fortunately I own an older Notebook with Vista as OS, so I have PSE Version 5.0.2 installed and use it to import my old color negatives via the twain module. Fine! It even works with 42 bit. But suddenly, PSE refuses to start and freezes at the window loading the libraries. At this stage it can only be stopped with the help of the task manager. A little search in the internet informs me that I am not the only user with that specific problem. Any help from Adobe?

After a view days of searching a found a solution: I installed the MS Visual C++ Reditributable für Visual Studio 2012 Update 4 (both 32 bit and 64 bit) and now Photoshop Elements runs without any problems.

Why does Photoshop elements 9 not start once I downloaded Wacom drivers?

I use Photoshop Elements 9, it is fully updated.
I recently switched from a bamboo tablet to an intuos. Previously, my bamboo worked perfectly. Elements could detect pen pressure and worked fine. Now, elements (the editor, not the organizer) has stopped booting.
However, I recently got an intuos and once I downloaded the drivers, Photoshop would stop booting. For example:
I try to open up a photoshop file, photoshop would stop responding.
I open up the welcome screen and click on edit, the edit button shows that loading sign for awhile before returning back to the normal edit button. After that, nothing happens and the editor doesn't open.
I try to open the editor directly, it stops responding.
There were however less than ideal ways I could force elements to boot. I could open up Wacom Tablet Properties, and delete the Adobe Photoshop Elements preference over there. When I do that, photoshop boots instantly even if it was in the middle of not responding. Even when I try to boot with the welcome screen and the edit button just fades, as soon as I delete the preference, elements boots. Even if I was waiting for fifteen or twenty minutes before deleting the preference, elements would boot. Another way I can get photoshop to open is using the wacom tablet preference file utility to delete the preference.
However, when this happens, pen pressure doesn't work and the cursor is really laggy. The disc keeps appearing over the cursor.
Other stuff I've tried:
Uninstalling and reinstalling the drivers. I've tried using the disc the tablet came with. I've also tried the installing the driver from the website.
I'm not sure about resetting the photoshop elements preferences. I've tried clicking ctrl+shift+alt and clicking to open photoshop but it just opens up the properties window. (But isn't what I did with wacom tablet preference utilities achieving the same thing?)
I greatly appreciate any advice you could give me! Like if this is even the proper place to ask?

Specifically, this:
http://forums.adobe.com/message/5860819
But it is also very important to delete any existing preferences after a major OS X upgrade. For PSE 6 that would be:
com.adobe.Photoshop.Elements.plist
Adobe Photoshop Elements 6 paths
Adobe Photoshop Elements 6 settings
They're in your username>library>preferences. Here's how to find it in 10.9:
http://www.cultofmac.com/251544/mavericks-makes-it-way-easier-to-access-your-library-folde r-os-x-tips/

Photoshop Elements does not start for the second time

Hello,
our customer has problem with PS Elements 12. He can start it for the first time and everything works fine. But when he closes the program and tries to start it again, it will not start. It doesnt even say anything. No error mesages or anything. He tried to instal a trial version of PS E 13 and it does the same thing.
He's running Win 7 SP1 64 bit
Any sugestions? Thank you.

Hi,
It has been known that the Welcome screen sometimes fails to close properly and prevents a second load.
Most people have overcome the problem by creating a shortcut direct to the two main applications.
Organizer: "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
Editor: "C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
Brian

Photoshop Elements 12 not starting

I recently bought a copy of Photoshop Elements 12, but it just won't start. Sometimes the splaschreen is loaded, but the editor won't launch.
I'm running Windows 7.
Can you please advise?

Hi Brian,
Thank you for the advice, I will keep that in mind.
If I succeed, I will let you know.
I am living in The Netherlands.
Ineke
Verstuurd vanaf mijn iPad
Op 25 jun. 2014 om 19:29 heeft "Little_Pale_Face" <[email protected]> het volgende geschreven:
I just bought Photoshop elements 12, installation was no problem, starting organizer is no problem, but editor will not start up. What do I do wrong ?
created by Little_Pale_Face in Photoshop Elements - View the full discussion
Hi,
I meant create a new user account on your laptop. There are some settings that are stored on a per user basis so creating a new user may clear a setting.
However, that may not help in your case - I have been trying to help someone else and got your two problems mixed up.
The only reason that I had the editor fail before was resolved by running the disk cleanup and check tools.
As you have returned the product, you could try installing the trial version. If you get it to work, then you may be able to buy a boxed version from Amazon or similar. I'm not sure where you are but the boxed version can often be on special offer from the big stores at a cheaper price.
Brian
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After installing Photoshop Elements 12 Organizer starts OK but Editor starts then immediately terminates with no error messages. Suggestions appreciated.

After new install of Adobe Photoshop Elements 12 editor will start but just terminates/disappears with no error message. The organizer starts and runs OK Win7/64 with latest maintenance i73770, Nvida GTX 670 16 GB memory. Install log shows no errors. Same thing happened with Adobe Premier Elements 12.

Troubleshoot system errors, freezes | Windows | Adobe software

Why will my photoshop elements icon not start the program??

I just downloaded photoshop elements, and it worked fine for the first 2 days. However, whenever I try to open photoshop now the program will not open! It says "do you want to run this file?" and I clicked "Yes" but then nothing happens! At the most the welcome page will pop up and I am able to open Elements organizer, but not photoshop! I have tried uninstalling and re-installing the program and everything else the support page suggests. Anyone have experience with this problem?

I'm not real computer literate. Might you know where'd I would find it? There are 5 disks in the softwear, the first 3 are install files dependent on what Windows program is loaded. The last two say Content. Thanks for your help!

How to install Photoshop Elements 10 (not Premiere) from disc?

Can anyone help me? Purchaed Photoshop Elements 10 at Best Buy. Finally figured out how to get serial number. Figured out you have to insert disc 2 first. Wizzard comes up. Only comes up with choice to install Photoshop Premiere Elements 10, ( not Photoshop Elements 10). If I move to "next" it will allow me to install "Trial" version of Premiere, or enter a serial # (for Premiere). If I enter the serial number obtained, it indicates "invalid serial #". Have tried with two seperate purchased disc sets. Best Buy is useless as far as help goes, same with Adobe! Can anyone help?

Have you read this article: Install Premiere Elements, Photoshop Elements? Also what are your system specs? Is there a previous version installed or any otehr Adobe products for that matter?
Mylenium

Installing Photoshop Elements 11 not as trial

Hi, I just purchased Photoshop Elements 11 and the installer is asking to install as trail without the option to install full version. How can I install my purchase application? I have a Macbook Pro version 10.7.4

you can install the trial, then click help>activate to activate your full version.

Installing Photoshop Elements did not start

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