Installing Photoshop on my laptop I keep getting this
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Tina\AppData\Local\Temp\{21125204-B4C5-455D-AFF0-4F2E6BA4063A}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
I have tried the link but no page will load
Kristina,
If you need further assistance, see this link
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Pattie
Similar Messages
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when ever i try to install photoshop cc on my laptop i keep getting this error "We've encountered the following issues installer failed to initialize. Please download adobe support advisor to detect the problem."
start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html -
Recent bought an iMAC and i am trying to install Adobe cs5 master collection and keep getting this e
Recent bought an iMAC and i am trying to install Adobe cs5 master collection and keep getting this error "consistency in the installer database. Please restart your computer and install again. HELP
Uninstall eachg and every bit Adobe (including older versions and minor tools), run the Creative Suite Cleaner Tool and install again. It's actually "Inconsistency", BTW...
Mylenium -
My computer had to be wiped clean and I had to reinstall my Photoshop Elements 5. I keep getting this message: The Adobe Updater could not be started. Please reinstall the application and components.
I need to take care of this. I have reinstalled it 3 times and still get the same message.
Any suggestions?Firefox is trying to update but it can't because Firefox is running
Open the task manager with Ctrl + Alt + delete. Click on the Processes tab and find firefox.exe. Click End process -
I am trying to install my purchased software but I keep getting this message when I try to install
I just purchased Production Premium for my Macbook Pro but I keep getting this message, I tried rebooting my system and tried installing the software several times without sucess. Any ideas?
Exit Code: 7 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 2 error(s), 3 warning(s) WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now. WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now. WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now. ERROR: DW020: Found payload conflicts and errors: ERROR: DW020: - Adobe Flash CS5.5 depends on Flash Player to be installed. FATAL: DW020: Conflicts were found in the selected payloads. Halting installation. -------------------------------------------------------------------------------------A quick look at the log you posted shows that I might be failing because Flash Player is not installed.
Could you install the latest Flash Player and then try again. Go to http://get.adobe.com/flashplayer/ -
I updated itunes today and now i have the following error:
MSVCR80.dll not installed
and itunes will not start at all
I uninstalled and reinstalled itunes, but keep getting the same message
Plus the message "Error 7 (windows error 126)"
can anyone help with this??Troubleshooting issues with iTunes for Windows updates - MSVCR80
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please help
With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program -
I can't install iTunes to my laptop. Keep getting message "could not access network location %Public%\Desktop\. Can someone help me?
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.
I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.
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I am unable to axcess any adobe software since OS X YOSEMITE took over my laptop. I keep getting this message, "To open Adobe CS5" you need to install the legacy Java SE 6 runtime. Does anyone know what to do? My efforts have not worked.
and - check with Adobe - would strongly suspect you need to upgrade CS. Strongly consider Creative Cloud, access to the entire TypeKit alone is amazing.
https://www.adobe.com/creativecloud.html -
I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1
It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
How do I get CC to find apps installed under the previous version?
And how do I get Lightroom CC to run?
PeterI still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe. -
I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC. I keep trying again with no results. I am on automatic pay system. This should not happen.
I had it open a few minutes ago. Closed it and went to reopen to no avail. How can I open and continue to work?Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I Keep getting this error message after installing elements 7
I Keep getting this error message,-Photoshop Elements Help could not be found. Please re-install Photoshop Elements to fix this problem.
Moving this discussion to the Photoshop Elements forum.
Philipk91962784 what operating system are you installing Photoshop Elements on? -
I have a macbook pro Yosemite 10.10.2 and I am trying to download the trial version of photoshop and I keep getting this error here is no application set to open the URL aam://SAPCode=PHSP?productVersion=15.0?passPhrase=Jk/PL84dakBKalJTbL3Hu4ZiWiqjFiZA0rsPWtr M3eVYgtj92vV99yOhTiRTbjskCrCLmoMlv0/d4gvEaQ6uduoZDTZ4GDOJXBoIHxflaPTM1+jJmm/ftV1sLzUNTef/A OT2mMk23R+4kmmqgABdNM7SgbGr9p8EehC3rn92ghc=.
I deleted the web history, cookies, downloaded java. etc and still the same.Install the Creative Cloud app. that's all there is to it.
Mylenium
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