Installing previously purchased program on new computer, how?

Last year I purchased Adobe Acrobat XI Pro Student and Teacher Edition for mac. Now I have a new computer. How do I transfer or reinstall the program on the new computer? Thanks

Thanks for the answer. I am logged in – we do not have a software download – we have a subscription to Acrobat Pro. If you look under my plans, I have 3 subscriptions but they do not have anything but an order #. Is that what we need?
Ann
Ann M. Fick, CPA, MBA
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I purchased a new computer, i want to install the CS5 i previously purchased onto my new computer. How do I do this? Do I have to repurchase the product?

I purchased a new computer, i want to install the CS5 i previously purchased onto my new computer. How do I do this? Do I have to repurchase the product?

You don't have to repurchase CS5. If you still have the old computer, you should open one of the CS5 applications and choose Help > Deauthorize to remove using that computer from your license.
If you no longer have access to the old computer, you can do this with web chat here:
Serial number and activation support
If it's a new computer, you can install from the original discs or installer. If you don't have a copy, you can download it here:
Other downloads

My ipod broke and i have a new computer and i was wondering how I can get my previous purchases on my new computer???

My ipod broke and i have a new computer and i was wondering how I can get my previous purchases on my new computer???

Download Past Purchases
http://support.apple.com/kb/HT2519

HT4539 how can i download a previous purchase to my new computer? I can't find it in my purchased category but they appear as purchased on th ei tune store??

how can i download a previous purchase to my new computer?
I can't find it in my purchased category but they appear as purchased on th ei tune store??

What type of item is it ? What you can re-download will show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. As long as they are still in the store then your apps and ibooks should appear there, and potentially music, films and tv shows (media can't be re-downloaded in all countries) - audiobooks and ringtones are currently one-time only downloads, so they won't appear.
If they don't show then have you still got copies of the items somewhere e.g. on your old computer (copying between computers) or on a backup of your downloads ?

How do i download previous purchases to my new computer. my old computer crashed and i lost my itunes library

how do i download previous purchases to my new computer. my old computer

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup to put everything back.
If for some reason you have failed to backup ( not good), then you can transfer from an ipod: File>Transfer Purchases
If you are in the U.S. you can use the cloud:
http://www.apple.com/icloud/

TS1702 I am trying to download my previously purchased songs to. new computer. No download option appears tho songs there. Says original password needed but I've changed Is this the prob?

Trying to download previously purchased items to new computer. Found them but there is no download option. Instr say must be password used when originally purchased. Could that be problem? I've changed mine. I did not back up. Any help would be appreciated. Thanks.

Hello, johnandsteph.
You are allowed a total of 5 computers at a time to be authorized to play content. It is not necessary to deauthorize an old computer if you are attempting to add a new one unless you have reached your five total allotment. From the Store menu, choose Authorize This Computer and enter your Apple ID and password. At that point you should be able to access your previous purchases. I have included two links listed below. The first one goes over authorization and deauthorization. The second article covers how to download past purchases.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you are still unable to successfully authorize a computer, you may need to reach out to us via Contact Apple Support.
Hope this helps,
Jason H.

How to download previously purchased CS6 to new computer

I purchased CS6 for design and web in 2012 on the web and want to download it on my new computer. I went to www.adobe.com/go/getserial and put in my serial number, but it was denied. Please help. Thanks!

You already have a serial.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Mylenium

HT201272 how do i download my previous purchases on my new computer ??

i had to sale my phone and they deleted the music ..... ugghh ..... any way i need to find a way to send it to my new computer !!!! HELP !!!!

Read the article you linked.
Did you fail to maintain a backup copy of your computer?

Need help with previously purchased download onto new computer

need help instaling old previously purchased photoshop elements 10 on to new computer. I do have the serial #. just cannot find where/how to do this.??

Hi jjwillis1 ,
Please click on the below mentioned link and expand photoshop elements 10
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Let me know if you need more info.
Thanks

Problems transferring previously purchased music to new computer through icloud

I have transferred my itunes music to new computer, but purchased music does not appear. How can I restore purchased music? The link ´purchased´in the store does not show music, only movies and apps

iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases.
If it's not there, log out of iTunes store then log back in.
Now select Movies and there will be a column with a cloud.
Click the cloud icon to download.

Loading Previously Purchased Songs on New Computer

I'm looking to load previously purchased songs onto a new computer. My old computer received a virus (those people are going to ****) and I want to recapture all the music I previously purchased. Is that possible?
I tried the "check for purchases" under the tools button but only two songs came through.

Assuming you have an iPod - hook it up to your "puter & you should receive a dialogue box which states that there are songs on your iPod that are not on your "puter "do you wish to transfer them?
Press Ok & sit back & relax. If not call apple & explain your plight to them, they can do this as I found out ( before I sussed connecting my iPod up though!). However they will ask you to detail all your purchase dates & order No.s etc. but you will be able to get this info by logging on to your iTunes account. Tiresome but it worked for me!.
Hope this helps

Upload previously purchased itunes on new computer

I just purchased a new macbook pro this evening and was wondering if it was possible for me to upload all of my previously purchased itunes songs onto this computer without having to use an ipod or an external hard drive. I read somewhere that you had to request a special transfer on apple.com? Is this true?

No, this is not true. You get ONE download. It is your responsibility to backup your own music, and to move it where you want it.
You can use your backup copy to do this, home share ( http://support.apple.com/kb/HT3819 ), migration assistant ( if your old computer is a mac.
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE

Downloading previously purchased songs to new computer

How do I re-download songs that I already purchased and downloaded onto my old computer, onto my new computer? Or how do I get access to the iTunes library on my old computer from my new computer?

You can only download iTunes purchases once: iTunes Store: Purchased content can be downloaded only once
This page will give you various options for copying purchases from one computer to another: iTunes for Windows: How to copy purchases between authorized computers
Probably the most straightforward way to get iTunes onto your second computer is to network it with the first one and copy your iTunes folder across. Start by consolidating your library. When you consolidate, any songs in the iTunes Library that are not in the iTunes Music Folder are copied to the Music Folder and the Library is updated to point to those new files. Files already in the iTunes Music Folder have no changes made to them: Copying all your iTunes files to one location - Windows
Copying the whole folder brings with it the iTunes Music folder and also the iTunes Library (iTunes Library.itl in Windows) database file which holds all the information about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
When you copy the iTunes folder make sure you put it into the default location on the new computer. On a PC this is \Documents and Settings\Username\My Documents\My Music\ (or C:\Username\Music\ in Vista). You should also use the same version of iTunes on both computers.
You can also use this method with an external hard drive, you drag the folder from the first computer to the external drive and then from the drive to the second computer.
If you have and iPod, some iPods can be used as an external drive and you can use them to move your iTunes (this option isn't available with the iPod Touch): How to use your iPod to move your music to a new computer
Also if you are disposing of the old computer remember to deauthorise it so you don't use up one of your 5 allowances: About iTunes Music Store Authorisation and Deauthorisation

Uploading Previously purchased songs to new computer

I'm having trouble tranferring previously purchased songs from my IPOD nano to my new lap top. When I attempt to transfer, about 25 of my 100 previously purchased songs transfer and the remainder do not. Something about not being authorized to transfer to this computer. All 100 songs were purchased off I-Tunes.

I am having similar problems. I have my library (and playlists) on my new computer, the new compte has been authorised and the previously purchased songs play on the computer. However, since then I have connected my ipod for a update and all my previously purchased songs were removed from my ipod. Why has it done this? The songs are still in my new computer and are playable. Can they be put back on my ipod?

I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

I Don't have access to the previous computer on which i installed the photoshop, the m bord is broken and i have a new computer, how can i reinstall on my new comp' with my serial number?

You are allowed to have two machines with activated installations, so if you only had one installation, you still have the option to install on a second without doing anything further than that. If you originally downloaded the purchase thru Adobe then you might find a download link available in your Adobe account online. You can also download thru the following page if you can find your version:
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can have the first installation deactivated to free up the activation and have it available for another machine again as well. YOu need to contact Adobe Support thru chat for that. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Installing previously purchased program on new computer, how?

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