Installing programmes and upgrades correctly

Can someone please give me a brief outline of the correct and most efficient way to install programmes and upgrades. This is pretty basic, I know, but I'd like to get into a habit of doing it the right way, rather than fumbling through it each time.
e.g. I downloaded an iTunes upgrade. I clicked on all the relevant icons and it all seems to install, but I get left with a small white 'drive' icon on the desktop that contains the .mpkg and readme files, as well as the .dmg file. For the sake of keeping my computer uncluttered, which icons should get dragged to applications (and at what point in the process) and which can be safely ditched afterwards?
Thank you!
G4 iBook Mac OS X (10.4.6)

Hello, and welcome to the Apple Discussion!
The little white drive icon on the desktop, is where the installer file is, when you are done installing, you can drag and drop the drive icon on the trash can in the dock, and this will eject the disk image; then drag the .dmg file to the trash, and empty it.
If you don't want to fool around with this when you install updates, an easier and more efficient way is to click the Apple in the top left corner (the apple menu as it is called). Once you have opened the Apple menu, go down to Software Update. This will look at the model of your Mac, and get the Apple software updates, and install them after download.
I hope this helps, and enjoy your Mac!

Similar Messages

Patch 9 ACS-4.2.0.124-9-SW install error and upgrade advice to 4.2.1

Hi,
I have two Windows ACS's which I need to replicate between each other - this happened in the past (when both at the same lower patch level) , but the original Primary one of the pair one has had to be down graded to it's original level due to install errors. Both are now independant ACS's
To sort out the lack of replication we need to patch the planned PR box from 4.2 (0) Build 124 to the same level as the planned DR which is at 4.2 (1) Build 15 Patch 4.
We've tried installing Patch ACS-4.2.0.124-9-SW on the 4.2 (0) Build 124 as we were informed (some time ago) that it is required before running the ACS-4.2.1.15.4-SW.exe patch.
The patch installed, but when we ran CSUpdate as per the instructions in Acs-4_2_0_124_9-SW-Readme.txt , we tried both the -install option and the -upgrade switch and got a [1] [169]:SL:loadHosts - execution failed Can not load HostDB error. (See screen shot)
After this the ACS services (in Windows Services ) wouldn't start, even after a server reboot.
Should we leave this patch 9 and install cumlative patch 17 instead and then run ACS-4.2.1.15.4-SW.exe patch ?
The read me notes for cumlative patch 4.2.1.15.4.17 looks like it might require Patch 9 as it only lists bug fixes from Patch 10 upwords (although it mentions a refix for 9 right at the bottom of the page).
Thanks

You may upgrade directly to patch 17, this one doesn't ask to apply csupdate.exe before the cumulative patch.
~BR
Jatin Katyal
**Do rate helpful posts**

Where to install JavaScript and in correct place to join bacis webbase?

click where to install JavaScript to the correct spots?
what link do I click to save?

To install javascripts in Bridge go to the app preferences and select startup scripts from the list…
You will then see a button if you click that your folder is revealed… Just pop them in that and restart the app…
You may be prompted to add new at restart of the app…

Powermac g4 shuts down during start up after installing Leopard and upgrade

I have a powermac g4 (agp), 1ghz, 120gig hd
I successfully installed Leopard. After install the updater came up so I updated the files. I think they were OSX update, quicktime, itunes, and a couple of others I can't recall. I was prompted to restart for updates and when I did it will get to the white screen with the grey apple and spinning wheel then it just shuts off. I have tried to start it up several times and it does the same thing each time. I can't start with the leopard disk since I can't get the dvd drive to open without it running. I've looked at other similar posts on this subject but don't see any that are similar to mine. Any help would be appreciated.

Hi, Claire -
I can't start with the leopard disk since I can't get the dvd drive to open without it running.
Couple of ways to work around that -
• Restart or boot the machine, immediately press the mouse button, keep it held down. This is a hardware command to the Mac to eject all removable media, which should open the drive tray. Insert the disk and close the tray, restart and press the C key.
• Try restarting or booting the machine, then immediately press the Option key (ideally before or simultaneous with the startup chime), keep it held down. This should bring up Startup Manager (a vivid blue screen with a few large icons showing). Once Startup Manager has fully loaded, press Command-. (Command-PeriodKey). This should open the optical drive tray. Insert the Leopard disk and close the tray; wait a bit for the drive to spin up; then click the circular arrow icon on the left. This will cause the machine to rescan the available buses and find the Leopard disk. Once that has displayed, click it to select it and then click the straight arrow icon on the right. It should now boot to that disk.
Article #HT1310 - Startup Manager: How to Select a Startup Volume
powermac G4 (agp/sawtooth), 1ghz....
The fastest G4 (AGP), aka "Sawtooth", machine shipped was 500MHz. If your machine is 1GHz, then it has either had a processor upgrade, or it is a later model. It helps us to know which it actually is. These articles can help you identify it -
Article #58418 - Power Mac G4: How to Differentiate Between Models
Article #42739 - Power Mac G4: How to Differentiate Between Models (part 2)
The fact that it may have an AGP graphics card does not make it a G4 (AGP), or Sawtooth, model - all G4's after the G4 (PCI) model shipped with AGP graphics cards, including the Quicksilver and MDD models.

Help! Installed Panther and upgraded to 10.4.3 and cannot reply to emails

Hi,
Just installed to Panther a few days ago and yesterday I downloaded the 10.4.3 upgrade and now nothing happens when I hit "reply" to a mail message. Also, if I hit "forward" or "compose" the proper window opens up but I can't type more than a few characters or delete what little I get to type.
Any help/info will be greatly appreciated.
-Stephen

I'm not THAT dumb... or maybe I am

Is hi-speed required to install Leopard and upgrades?

I recently sold my 17" iMac G4 to a buyer on the internet who has neither DSL or cable connections. She says the iLife '06 that I included won't install because the machine indicates a higher/later version of Tiger is needed and that downloading the upgrade requires a hi-speed connection. Is this accurate? Also, is hi-speed as critical to Leopard as to Tiger. (If not, I would suggest she move up to Leopard and go with either the '06 iLife she already has or pick up iLife '08).
She loves the machine (a new Apple convert), but I feel kind of bad because I know her main interest is editing movies.
Thanks for any info,
Cap

Cap wrote:
I recently sold my 17" iMac G4 to a buyer on the internet who has neither DSL or cable connections. She says the iLife '06 that I included won't install because the machine indicates a higher/later version of Tiger is needed and that downloading the upgrade requires a hi-speed connection. Is this accurate? Also, is hi-speed as critical to Leopard as to Tiger. (If not, I would suggest she move up to Leopard and go with either the '06 iLife she already has or pick up iLife '08).
She loves the machine (a new Apple convert), but I feel kind of bad because I know her main interest is editing movies.
Thanks for any info,
Cap
I can't find any info on Tiger anymore, but for Leopard, Apple clearly states:
"Some features require a compatible Internet service provider; fees may apply."
Without a highspeed inernet pipe, many of the updates will certainly take a long time, and sometimes dialup ISP connections will time out.
However, anyone with a highspeed pipe can download the updates, etc and burn them to a CD or DVD.
Streaming video, audio, etc, naturally requires a highspeed link to work properly.

System running ridiculously slow after installing Yosemite and Adobe CC

SInce installing Yosemite and upgrading to Adobe CC for all my design apps, my computer runs soooooo slow. Since then, I've run all the disk utility stuff and upgraded from 8gb to 12gb of RAM. That about ends my knowledge. I ran EntreCheck with report below. Any insight on what to do would be HUGELY appreciated.
Problem description:
everything is running soooooooo slow.
EtreCheck version: 2.1.8 (121)
Report generated March 20, 2015 at 12:19:11 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️<etrecheck://help/hardware>
   iMac (27-inch, Mid 2010) (Technical Specifications)<http://support.apple.com/kb/SP695>
   iMac - model: iMac11,3
   1 2.8 GHz Intel Core i5 CPU: 4-core
   12 GB RAM Upgradeable
       BANK 0/DIMM0
           4 GB DDR3 1333 MHz ok
       BANK 1/DIMM0
           4 GB DDR3 1333 MHz ok
       BANK 0/DIMM1
           2 GB DDR3 1333 MHz ok
       BANK 1/DIMM1
           2 GB DDR3 1333 MHz ok
   Bluetooth: Old - Handoff/Airdrop2 not supported
   Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️<etrecheck://help/video>
   ATI Radeon HD 5750 - VRAM: 1024 MB
       iMac 2560 x 1440
System Software: ℹ️<etrecheck://help/systemsoftware>
   OS X 10.10.2 (14C109) - Time since boot: 1:33:15
Disk Information: ℹ️<etrecheck://help/disk>
   WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
       EFI (disk0s1) <not mounted> : 210 MB
       Macintosh HD (disk0s2) / : 999.35 GB (586.39 GB free)
       Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
   HL-DT-STDVDRW GA32N
USB Information: ℹ️<etrecheck://help/usb>
   Apple Inc. BRCM2046 Hub
       Apple Inc. Bluetooth USB Host Controller
   Apple Internal Memory Card Reader
   Apple Inc. Built-in iSight
   Apple Computer, Inc. IR Receiver
Configuration files: ℹ️<etrecheck://help/configurationfiles>
   /etc/hosts - Count: 30
Gatekeeper: ℹ️<etrecheck://help/gatekeeper>
   Mac App Store and identified developers
Launch Agents: ℹ️<etrecheck://help/launchagents>
   [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]<http://www.google.com/search?q=com.adobe.AAM.Updater-1.0.plist+support+site:adob e.com>
   [loaded]    com.adobe.AdobeCreativeCloud.plist [Click for support]<http://www.google.com/search?q=com.adobe.AdobeCreativeCloud.plist+support+site:a dobe.com>
   [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]<http://www.google.com/search?q=com.adobe.CS5ServiceManager.plist+support+site:ad obe.com>
   [loaded]    com.google.keystone.agent.plist [Click for support]<http://www.google.com/search?q=com.google.keystone.agent.plist+support+site:goog le.com>
   [loaded]    com.hp.help.tocgenerator.plist [Click for support]<http://www.google.com/search?q=com.hp.help.tocgenerator.plist+support+site:hp.co m>
   [loaded]    com.intego.backupassistant.agent.plist [Click for support]<http://www.google.com/search?q=com.intego.backupassistant.agent.plist+support+si te:intego.com>
Launch Daemons: ℹ️<etrecheck://help/launchdaemons>
   [loaded]    com.adobe.fpsaud.plist [Click for support]<http://www.google.com/search?q=com.adobe.fpsaud.plist+support+site:adobe.com>
   [loaded]    com.adobe.SwitchBoard.plist [Click for support]<http://www.google.com/search?q=com.adobe.SwitchBoard.plist+support+site:adobe.co m>
   [loaded]    com.google.keystone.daemon.plist [Click for support]<http://www.google.com/search?q=com.google.keystone.daemon.plist+support+site:goo gle.com>
   [running]    com.intego.BackupAssistant.daemon.plist [Click for support]<http://www.google.com/search?q=com.intego.BackupAssistant.daemon.plist+support+s ite:intego.com>
   [loaded]    com.quark.quarkupdate.plist [Click for support]<http://www.google.com/search?q=com.quark.quarkupdate.plist+support+site:quark.co m>
User Launch Agents: ℹ️<etrecheck://help/userlaunchagents>
   [loaded]    com.adobe.ARM.[...].plist [Click for support]<http://www.google.com/search?q=com.adobe.ARM.78cc0ca4390391ccbf3e6ae7434b49da845 cbb801c17ced9d324e9da.plist+support+site:adobe.com>
   [running]    com.akamai.single-user-client.plist [Click for support]<http://www.google.com/search?q=com.akamai.single-user-client.plist+support+site: akamai.com>
   [failed]    com.apple.CSConfigDotMacCert-[...]@me.com<http://me.com>-SharedServices.Agent.plist
   [running]    com.spotify.webhelper.plist [Click for support]<http://www.google.com/search?q=com.spotify.webhelper.plist+support+site:spotify. com>
User Login Items: ℹ️<etrecheck://help/loginitems>
   Spotify    Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️<etrecheck://help/internetplugins>
   o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]<http://www.google.com/search?q=support+site:google.com>
   Google Earth Web Plug-in: Version: 7.1 [Click for support]<http://www.google.com/search?q=Google%20Earth%20Plugin.plugin+support+site:Googl e.com>
   Default Browser: Version: 600 - SDK 10.10
   CouponPrinter-FireFox: Version: Version 1.1.5
   AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]<http://www.google.com/search?q=support+site:AdobeAAMDetectLib.com>
   FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]<http://www.google.com/search?q=FlashPlayer-10.6+support+site:macromedia.com>
   Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]<http://www.google.com/search?q=support+site:microsoft.com>
   Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]<http://www.google.com/search?q=Flash%20Player+support+site:macromedia.com>
   QuickTime Plugin: Version: 7.7.3
   googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]<http://www.google.com/search?q=support+site:google.com>
   iPhotoPhotocast: Version: 7.0
   AdobePDFViewer: Version: 9.5.5 [Click for support]<http://www.google.com/search?q=AdobePDFViewer+support+site:adobe.com>
   JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version<http://www.java.com/en/download/installed.jsp>
3rd Party Preference Panes: ℹ️<etrecheck://help/preferencepanes>
   Akamai NetSession Preferences [Click for support]<http://www.google.com/search?q=Akamai%20NetSession%20Preferences+support+site:yo urcompany.com>
   Flash Player [Click for support]<http://www.google.com/search?q=Flash%20Player+support+site:adobe.com>
   Growl [Click for support]<http://www.google.com/search?q=Growl+support+site:growl.com>
   Paragon NTFS for Mac ® OS X [Click for support]<http://www.google.com/search?q=Paragon%20NTFS%20for%20Mac%20%C2%AE%20OS%20X+supp ort+site:paragon-software.com>
   Quark Update Preferences [Click for support]<http://www.google.com/search?q=Quark%20Update%20Preferences+support+site:quark.c om>
Time Machine: ℹ️<etrecheck://help/timemachine>
   Skip System Files: NO
   Auto backup: NO - Auto backup turned off
   Volumes being backed up:
       Macintosh HD: Disk size: 999.35 GB Disk used: 412.95 GB
   Destinations:
       LaCie [Local]
       Total size: 2.00 TB
       Total number of backups: 18
       Oldest backup: 2014-12-10 04:43:29 +0000
       Last backup: 2015-03-07 20:22:58 +0000
       Size of backup disk: Adequate
           Backup size 2.00 TB > (Disk used 412.95 GB X 3)
Top Processes by CPU: ℹ️<etrecheck://help/cpu>
        1%    sysmond
        0%    fontd
        0%    Activity Monitor
        0%    SystemUIServer
        0%    mds
Top Processes by Memory: ℹ️<etrecheck://help/memory>
   206 MB    mds_stores
   103 MB    WindowServer
   77 MB    Finder
   77 MB    com.apple.WebKit.WebContent
   64 MB    Activity Monitor
Virtual Memory Information: ℹ️<etrecheck://help/vm>
   9.44 GB    Free RAM
   1.99 GB    Active RAM
   622 MB    Inactive RAM
   827 MB    Wired RAM
   1.87 GB    Page-ins
   0 B    Page-outs
Diagnostics Information: ℹ️<etrecheck://help/diagnostics>
   Mar 19, 2015, 11:42:51 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-19-234251_[ redacted].hang
   Mar 19, 2015, 10:36:03 PM    Self test - passed
   Mar 18, 2015, 09:49:31 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-18-214931_[redacted].hang
   Mar 18, 2015, 06:09:50 PM    /Library/Logs/DiagnosticReports/AdobeAcrobat_2015-03-18-180950_[redacted].hang
   Mar 18, 2015, 03:13:06 PM    /Library/Logs/DiagnosticReports/System Preferences_2015-03-18-151306_[redacted].hang
   Mar 18, 2015, 03:12:39 PM    /Library/Logs/DiagnosticReports/Spotify_2015-03-18-151239_[redacted].hang
   Mar 18, 2015, 03:10:52 PM    /Library/Logs/DiagnosticReports/Safari_2015-03-18-151052_[redacted].hang
   Mar 17, 2015, 10:39:53 PM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-17-223953_[redacted].hang
   Mar 17, 2015, 08:28:02 AM    /Library/Logs/DiagnosticReports/Safari_2015-03-17-082802_[redacted].hang

Thanks so much for the detailed instructions...but they didn't seem to work.
At this point I've erased the drive and reinstalled Yosemite. I haven't brought any files or applications back in yet, but things are still moving really slow. Here's my latest EntreCheck report. Any insight would be very helpful.
Problem description:
sytstem, even after a bringing it back to factory settings, is still running really really slow
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 11:23:25 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Mid 2010) (Technical Specifications)
    iMac - model: iMac11,3
    1 2.8 GHz Intel Core i5 CPU: 4-core
    12 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 0/DIMM1
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM1
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    ATI Radeon HD 5750 - VRAM: 1024 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 1:28:31
Disk Information: ℹ️
    WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 999.35 GB (989.92 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-STDVDRW GA32N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Mac App Store and identified developers
User Login Items: ℹ️
    None
Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
    None
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         2%    WindowServer
         0%    launchd
         0%    dpd
Top Processes by Memory: ℹ️
    155 MB    mds_stores
    129 MB    softwareupdated
    103 MB    Dock
    64 MB    Finder
    64 MB    com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
    8.51 GB    Free RAM
    2.13 GB    Active RAM
    1.24 GB    Inactive RAM
    1.00 GB    Wired RAM
    2.36 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 22, 2015, 09:49:57 PM    Self test - passed

After installing the Maverick upgrade my Apple Mail search and flags no longer work correctly?

after installing the Maverick upgrade my Apple Mail search and flags no longer work correctly? I've already rebuilt the mailboxes with no change in the problem. What else can I do???

Hi as2020,
If you are having issues with Mail in Mavericks, you may want to make sure you have updated to the most recent release. You may find the following article helpful:
OS X: About Mail Update for Mavericks
http://support.apple.com/kb/HT6030
Regards,
- Brenden

Not able to install Logic on mac with OSX. 10.8.2. Error message: Logic Studio.mpkg cannot be opened as the power pc programs are no longer supported. I have logic studio 8 software purchased in 2007 and upgraded with logic studio 9 (purchased in 2009)

After an earlier attempt to move Logic from my other mac (OSX 10.6.8) with the migration assistant to my new mac with OSX 10.8.2. I've re-started the whole start up process by erasing the hard drive from the new machine and build it up from scratch. After a new "out of the box" start, I decided to install LOGIC from my disks : starting with my 2007 package Logic Studio 8 and upgrading with my Logic 9 package from 2009. When trying to start to install 2008 I got the error message : Logic Studio.mpkg cannot be opened as the power pc programs are no longer supported.
What does this mean? HOw do I get this working under 10.8.2 as it works flawlessly under OSX 10.6.8. For sure I didn't buy a new machine to have OSX 10.8.2 but I suspect this is the roadblock to installing my logic package.
Help!

Mark,
Sorry...
I completely lost the thread (I actually got confused between you and another poster on a another forum that was asking the same basic question) and somehow ended up thinking you were trying to install on a PPC Mac
My apologies and please ingnore those parts of my last post relating to the PPC Macs...
You have an Intel Mac and therefore Logic Studio 2 Boxed Upgrade set should install/run on your Mac without issue. As I said earlier.. you do not need to try and install from the original Logic Studio 1 /Logic 8 Boxed set...(It won't work anyhow because you have an Intel Mac and that version had a PPC installer) but just install from the Logic Studio 2 / Logic Pro 9 Upgrade Boxed setof DVDs instead...
Have you tried the "Make Disk Image" solution I gave earlier? That normnally works under such circumstances as what you are describing can happen when your DVD drive cannot read the DVDs correctly... I have had this situation myself where one drive read them okay and another failed to do so for whatever reason. Making and then installing from Disk images of those exact same disks resolved the issue for me...
You can try to reinstall directly from the DVDs of course though under some circumstances it may not allow you to reinstall Logic Pro itself if that part of the original installation attempt was successful... in which case you can also try this... (It's probably the easiest method if Logic 9 was already installed and present in your Apps Folder)
If the Logic Pro App is in your applications folder..
Run Software Updates to update Logic Pro to a version that will run under 10.8.2 (The initially installed version of Logic will not)
Run Logic
Go to the menu bar in Logic and select Logic Pro/Install Additional Content and select all content in there..
This content is basically exactly the same as what is stored on the remaining DVDs of the boxed set so you might not need to use the rest of the DVDs to install from but download it all instead from Apple Servers...

My hard drive is DEAD.I have to reinstall all my Adobe programms and I need to know exactly the correct process to do ( Indesign CS6-Photoshop CS6 - Photoshop CS5 -Illustrator CS6 - Ligntroom 4 )....

My hard drive is DEAD.I have to reinstall all my Adobe programms and I need to know exactly the correct process to do ( Indesign CS6-Photoshop CS6 - Photoshop CS5 -Illustrator CS6 - Ligntroom 4 )....
is any friendly tutorial available ?
Thank you
Albert

If you didn't have the opportunity to deactivate the installations then you should contact Adobe Support thru chat and ask them to reset your activations for all the serial numbers involved.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Then you just reinstall the programs and activate using the same serial numbers. If you need to download you can find download available thru the following links...
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
You might also find the following helpful...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

HT201364 I tried to download OS X Mavericks v10.9.2 into my iMAC purchased on June 25, 2007 and upgraded to Snow Leopard OS X10.6.8 When I tried to download Mavericks OS X, the message came up that it cannot be installed in my computer. Why?

I tried to download OS X Mavericks v 10.9.2 into my iMAC purchased on June 25, 2007 and upgraded to Snow Leopard 10.6.8 When I tried to download OS X Mavericks v 10.9.2 into my iMAC, the message came up that it cannot be installed in my computer. Why?

Because there is a flaw in the App Store that gives you an alert you can never ever get rid of telling you to download Mavericks, even though when you click it then tells you your machine is too (I have to say 'darn' here because Apple automatically astersiks out the first word I used that also begins with d and is four letters) old. So you have to live with that little "1 update available" alert, though in reality, you cannot install it. You can imagine that either it is a sinister plot to wear away at you to buy some new hardware, even though yours is working just fine, or that it is a programming error Apple just doesn't care enough about to correct.

How can I restore my iTunes library via Time Machine after an erase/install and upgrade to Snow Leopard?

Actual problem:
I reinstalled all my programs that I need without a hitch. Meanwhile, I've been trying to recover the few files (mostly music) I actually store on my computer's hard drive as opposed to on my external HDs. I use one external HD for my graphic files and the other is strictly for Time Machine backups. I tried to recover my iTunes music, but I got a message that says: "The file: "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." I restored (I thought) my iTunes library Username/Music/iTunes." Additionally, I was going to upgrade to Mountain Lion, but I have seen that there were issues with Lion and iTunes libraries so I'm a little wary of this.
Excuse the long explanation, but I figure the problem may possibly be in the details of the weeks prior this problem:
I have recently been having issues with my iMac. I brought it in to see a Genius twice within the past month and they couldn't seem to find the problem. (It would restart Finder of it's own accord while I was using Adobe CS programs) I figured it was worth backing everything up via Time Machine and doing a complete erase/install/factory reset. I did so and had a problem again, and brought it in again, third time. The Genius did another diagnostics tests and found nothing and said my erase/install probably did the trick, but time will tell. I am, after the erase/rewrite and upgrade running Mac OS X 10.6.3 and previous to this was still running Tiger.

So, I didn't update iTunes and the rest of it after installing Snow Leopard. My stupidity, I figured that the OS was more up to date than the one I had previously so that all the programs that come with it probably were more current than the ones I was using. However, now that I have updated all my software, I am still getting the same message from iTunes that I was previously. I cannot open iTunes at all, same "The file: "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." message. I'm confused again. Checked a few other threads and whatnot and cannot seem to figure this out.

Quicktime for Windows -- on Vista -- opens a .mov movie once, then won't open the move and Quicktime won't even open itself. I've installed the latest version, and upgraded it to Plus as well.

I am having trouble opening .mov videos with Quicktime on my PC with Vista. I installed the latest version of Quicktime for Windows (V.7.7), and upgraded it to Pro. It will open a .mov file once, then after that it will not open any .mov file and in fact, when I try to open the Quicktime player it will not open itself. If I switch users to Admin, it all works fine, but when I go back to my regular role (where all of my preferences and programs are there for me to use), the same thing happens. An .mov file will open once, then never again, and the Quicktime player seems to be disabled.
I've tried different .mov files, so it's not a corrupt file that's the problem. And, in the past (a couple of Quicktime versions ago, I guess), all of this worked just fine.
Any helpful suggestions would be appreciated!

I have the exact same problem. They play on my Mac under Snow Leopard. Transfer to Vista gets a window with black and white and some other noise. No sound either.

I have ios7.1.2 on my iphone and am trying to upgrade to 8.0.2. I haven't installed 8 yet and when I try and upgrade nothing happens. It says just the improvements from 8 are available but not the whole ios. What to do?

I have ios7.1.2 on my iphone and am trying to upgrade to 8.0.2. I haven't installed 8 yet and when I try and upgrade nothing happens. It says ios8.0.2 improvements from 8.0.1 are available but not the whole ios. What to do?

It sounds like maybe 8.0.1 has downloaded onto your phone but not installed. You can check for it in Settings > General > Usage > Storage, Manage Storage. If it's there you should see it at the top of the list of apps. Swipe to delete it. 8.0.1 was pulled by Apple quickly after it was introduced due to issues and replaced by 8.0.2. Once it's deleted you should be able to download and install 8.0.2.

HT1692 Have recently installed itunes and outlook on a new computer. Have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, Help!

My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
My phone is a 4S runing iOS 6.1.3
Very frustrated now that I have recently installed itunes and outlook on this new computer. Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro. I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty. Not sure if there is any way to point itunes to particular address books and calendars.
I have installed and uninstalled itunes 3 times and thank goodness have a backup
Can anyone help please?
thanks in anticipation

I had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result).

Installing programmes and upgrades correctly

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