Installing programs from disk

error occurs when installing software from disk, error event 59 the application has failed because its sidebyside
configuration is incorrect. please help in solving this problem. It applies to all software installing from disk
Thanks

Hello @usteve,
I understand that your desktop computer is producing an error message when you are attempting to install software using the DVD/CD drive, and I would be happy to assist you in this matter!
To enable your system to install software from your DVD/CD drive, I recommend following the steps in this document on this application failed to start because side-by-side-configuration is incorrect. This should help correct any file corruptions that are preventing software from being installed from a disc.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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