Installing ram upgrade on Slimline s5150t quad core

I have a quad core s5150. I recently tried to add two additional RAM modules. I verified that I had purchased the correct RAM on curcial.com and by speaking with their reps. The computer would not take the RAM in any configuration. We tried seating the new RAM into the old modules one at a time and it still would not work. At last, the crucial rep told me to try and update the BIOS. Hard as I tried, for three hours, I was unable to find the BIOS update on the HP website despite looking where the HP video told me to look. There were lots of update options but no BIOS heading. The auto detect tool could not identify my computer for some reason. The HP Update tool installed with the machine said no updates were available.
I am wondering a few things, 1) Where can I find the BIOS update on the HP site? It is not in the list of updates on this page, where it is supposed to be:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4002...
2. Is it possible there is a problem or conflict beacuse the machine shipped with Windows Vista and I updated it to Windows 7? Looking in the BIOS, the last update was May of 2009, long befoe Windows 7 was updated from the old VISTA files.
3. Any other reason you might know for the modules to not be working? We exchagned them for a fresh set already and still the same problem. They are clicking into place. Not sure what to try.

Hey cosmos64000,
Here is the memory upgrade information as it pertains to your motherboard. Each RAM slot supports a maximum of 2GB DDR3 DIMMs. The supported speeds are PC3-8500 @ 1066 MHz PC3-6400 @ 800 MHz. Depending on your processor, a 64 bit operating system will support up to 8GB of RAM. A 32 bit version of Windows with support a maximum of 4GB. (Motherboard Specifications, IPIEL-LA3 (Eureka3))
What RAM (size and speed) are you trying to install? How much RAM was in the computer before the upgrade? Are you using 64 or 32 bit Windows? Of the four RAM slots, two are blue, and two are black. Which slots did you fill the new RAM in?
Thank you.
I worked on behalf of HP

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