Installing Skype Failed : Code 1638 - Windows 10

Question

Hello, Just downloaded windows 10. Now getting a new Skype update. It wont install and gives me this error.  It asks me to unintall Skype as the old version is incompatible with the new version. Tells me to go to add/remove programs. The only problem is that Skype is no longer there. Cool! I read about this probem and was advised to go here: https://support.microsoft.com/en-gb/mats/program_install_and_uninstall/en Problem is that tool  is not compatible with Windows 10. Please advise. Peter

Answer 1

Hi Techfreak, I ran Fixit as you suggested from this part of the page: ================================ Step 3: Disable Microsoft Installer logging and Windows Update verbose loggingImportant As soon as Windows Update or Microsoft Update has finished, disable Windows Installer logging. Having logging enabled can require too much time every time that you install updates, can slow down your computer, and can create large log files that require large amounts of disk space.
To have us disable logging for you, go to the "Fix it for me" section. If you would rather disable logging yourself, go to the "Let me fix it myself" section.  Fix it for meTo disable logging automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
For Windows 8, Windows 7
Fix this problem  =================================== Seemed to go ok. Got the attached message. It wasn't specific, but seemed to fix something. Cheers