Installing the adobe flash player in windows vista home premium service pack 1

Question

Hi,
I have been having some problems downloading this for over a year now even when I reinstall or reboot my pc or whatever, even change the security settings so I need your help. I found the support center which said:
http://http://kb2.adobe.com/cps/191/tn_19166.html#Download but then I dont even know how to locate the flash folder, where is that? How do I find it?
then do I have to highlight 10a before right clicking it? otherwise where do I right click exactly? when you say to run the flash player installer, do you mean to just click it? Cause I did and it came on but then even after downloading or installing the uninstaller and running it then installing again, it wont work even when I do that and then reboot my pc...Is there any possibility that it cant work on my pc? How would I know?
See...Im no tech expert so I really need your help. Please reply asap. Thanks a lotttt!!!
Aalia

Answer 1

Hi, well I'm sorry you are having such a hard time. We'll see what the problem may be. First to answer your question,
the OS means operating system. Which if you are using Windows, then your OS is Vista. It could be XP or the newest one
which is Windows7, Win7 for short. Now if someone is using a Mac, then that would be their OS.
Now your computer and all computers can install and run Flash Player. However there are a few things that can cause a problem, so I'll list a few.
The first thing and most important is that you must be the Administrator of your computer. If this is your computer and you set up the accounts, the first account set up would be the Administrator account. You can look at that as the "Boss"
Now some people will set up accounts for other people but they are not Administrator accounts, they are called User or Limited accounts. They cannot be "Boss":-) There are some other things, but I'm stating it this way, so you can better understand.
When you Install programs, like Flash Player, you have to use the Administrator account to do so.
Don't think you are the only one having problems. We'll find out what it is and fix it.
Since using the Administrator account is the most important, I want you to go down to where the clock it. With your mouse, right click over the time that is showing. Then when the small window opens, left click on Adjust Date/Time.
Then post back and tell me what you saw.
Thanks,
eidnolb