Installing the adobe products

I at the beginning and trying to install the current product set for adobe.  I cannot seem to follow the instructionsd even though I have years of pc installation experience.

Kern which Adobe software or service are you trying to install?  Also which operating system are you using?

Similar Messages

  • Why is it that when I am trying to install an adobe product, I get 33% of the way through and then it gives me an error "unable to load metafile"??  It happened with Reader and now with Flashplayer.  With the Reader, I was able to find a different install

    Why is it that when I am trying to install an adobe product, I get 33% of the way through and then it gives me an error "unable to load metafile"??  It happened with Reader and now with Flash player.  With the Reader, I was able to find a different installation link using the troubleshooting guide.  I cannot find the same with flash player.  Please tell me how to install Flash player because there is a website that I cannot even view without it.  BTW That is annoying that I cannot even see the website without flash player
    my system is XP

    Use these installers:
    Flash Player for ActiveX (Internet Explorer)
    Flash Player Plug-in (All other browsers)
    Flash Player for Mac OS X
    For Adobe Reader go to http://get.adobe.com/reader/enterprise/

  • I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues.  Now getting error "You can only install one Adobe product at a time.  Please complete the other installation before attempting to install ......."  There is no other Adobe

    I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues.  Now getting error "You can only install one Adobe product at a time.  Please complete the other installation before attempting to install ......."  There is no other Adobe product installing.  I have used the Adobe Cleaner Tool many times and uninstalled other Adobe Products but neither has worked.  I have uninstalled/reinstalled this CD version of Dreamweaver several times when changing computers and after having computer issues. A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.  Please help.

    A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
    Absolutely not. You are misinterpreting things. The activation check never happens when just running the installer, only much later. It means what it says - there is another "install" pending/ active on your system, meaning somewhere there is an (invisible) process still blocking things. Either way, since you haven't provided any real technical info, we can't advise specifically. if you are on Windows, you may want to check your task manager and terminate any setup.exe and msiexec.exe processes plus potentially may need to manually fix/ delete some registry keys. For anything beyond that you will have to be much more specific.
    Mylenium

  • Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe is nt available. Whn i try to extract .7z file wd 7-Zip error pops up " cannot ex

    Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs. 
    OS:Windows 8.1
    Storage loc for adobe down assistant  : C-Program file(x86)-Adobe download assistant-adobe
    Storage loc for adobe down assistant:    C- Adobe photoshop assistant 13-  PhotoshopElements_13_LS25_win64_1. 7z
    After this I try to extract ** .7z file but following error occurs :
        After this I try to extract ** .7z file but following error occurs
    Kindly Help.

    Thanks fr revert !
    After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up!

  • I can't install any adobe product the AdobeHelp gets stuck at 26%

    Hi,
    I can't install any adobe products it just symply will not go past 26% when it is installing AdobeHelp. I have disabled firewall and my antivirus(AVG), the operating system I am using is windows 7 ultimate 64-bit and my spec is I7-3770k, ATI Hd 7770 and 8gb of ram (if that helps).
    Please can you fix my problem.
    many thanks, Kieran

    Hi kjdjflash,
    Please reboot the computer in selective startup mode and login by enabling the inbuilt hidden Admin account and then try to install the software.

  • Media Encoder saying "The Adobe Product that installed Media Encoder has not activated"

    I'm using Captivate 6 and one of the applications installed alongside this is Adobe Media Encoder. I've recently moved to a new Laptop. I de-activated Cap6 on the old one and sucessfully reactivated it on the new one. However, when I try to run Media Encoder on the new laptop I get a dialog box stating that "The Adobe Product that installed Media Encoder has not been activated". Does anyone know how I can resolve this?
    Mike

    nominder,
    Start by making sure your products are updated to the latest versions.  Launch Premiere Pro and choose Help>Updates.  Do all the updates (if any) and restart the computer.
    As far as AME is concerned, you were one click shy of your desired goal - hitting the start button on AME.  AME works in the background so you can keep working in another Adobe application.  So the workflow is thus.
    within Premiere Pro - file>export media
    choose correct settings for your output type and click ok
    AME launches and ques up the render - click start...
    Hope this helps,
    Dennis

  • The Adobe product that installed Media Encoder has not activated

    My Adobe Media Encoder CS4 was working perfectly.
    I even exported a video one morning and that same afternoon it refused and gave me the following message:
    "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
    Please launch and activate that Adobe product before continuing to use Media Encoder"
    I reinstalled a couple of times, but nothing changed.
    I uninstalled and installed CS5, it launched once then gave me the same message all over again.
    I even tried to install it on another computer and it's giving me the same result.
    I have been working on this video more a month, and I can't even export it.
    Can anyone help ? I have a deadline to meet
    Thanks a lot

    Hi, I've just been having the same problem but on my mac!
    I have been trying to use XDCAM EX converted Mov files on my new MacBookPro with CS6. I have just completed the installation of ProRes Quictime codecs, but when I went back to try to re-open my Adobe Media Encoder, (that I was using without problem around an hour ago), I now get the same message that The-Jade was getting
    "Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
    Please launch and activate that Adobe product before continuing to use Media Encoder"
    Any ideas?
    Thanks,
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  • I just bought and installed the Adobe Illustrator. I would like to know how long can I use the product before an extension is needed?

    I just bought and installed the Adobe Illustrator. I would like to know how long can I use the product before an extension is needed?  And on how many computers can I install this product? Thanks.

    What version exactly did you buy? If you bought CS6, then the license is perpetual and doesn't need any extension. If you bought CC, then you need to renew your plan every year. You can install each Adobe software on 2 machines with a single license for non-concurrent use.
    Mylenium

  • The Adobe product that installed "Adobe Device Central" has not been activated.

    After the download for the CS5.5 Design Standard finished, I pressed the handy button labeled "Download Complete! Open bundle." However, when I press that, I get a message that says:
    Thank you for using "Adobe Device Central". The Adobe product that installed "Adobe Device Central" has not been activated. Please launch and activate that Adobe product before continuing to use "Adobe Device Central".
    This has been the case for multiple attempts at varied times. What do I do?

    Christy Wurtz can you please post a screen shot of this error?  Where are you downloading the installation files for Creative Suite 5.5 from?

  • I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, BUT IT COMES A NOTE SAYING TO GET THE ADOBE SUPPORT ADVISOR, I TRIED THEY SAY IT HAS BEEN DISCONTINUED, I BOUGHT THE LICENSE AND A NEW APPLE COMPUTER AND NEED TO INSTAL IT,

    I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, IN A NEW APPLE COMPUTER, BUT IT COMES A NOTE SAYING THAT THE INSTALATION WAS NOT ABLE TO INITIALIZE, AND THAT  I SHOULD DOWNLOAD THE ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM.  I DID IT BUT IT SAYS THAT IS HAS BEEN DISCONTINUED,

    start at the top and work your way down applying applicable fixes until your problem is resolved.
    if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
    if, your error is:
    "Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
    first, rename OOBE Folder to OOBE.old.
    to find OOBE:
    64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
    32 bit win OS: Program Files \Common Files\Adobe\OOBE
    mac os: HD>library>application support>adobe>caps
    mac os: USER>library>application support>adobe>OOB
    if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
    if you're using a dvd to install:
    copy the disc contents to a desktop directory and install from that directory.
    if you're using a mac:
    1. Try to Create a new user account in Mac with Administrator Priviledges.
    2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
    3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
    4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
    5. Start the installation again.
    if everything applicable above fails, check your installation logs:
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

  • Unable to install any adobe product

    Recently I uninstalled my Adobe InCopy and InDesign (CS6) applications using the Adobe installer. Something went wrong with one of them, as it did not properly uninstall CS6 and instead displayed an uninstaller error.
    I've been troubleshooting for a couple of days now, installed the Adobe Cleaner tool and used it, went through tons of forum posts and the result is what I can only describe as a disaster.
    Currently I am unable to install pretty much any Adobe product as every installer gives an error when trying to run it.
    A list of the issues I have found:
    - Adobe Application Manager does install, but produces a "Download error. Please contact customer support." with a Quit button when opening it.
    - Adobe InCopy CS6 and InDesign CS6 installers fail with the message
    - Adobe Acrobat Reader DC hangs on 90% for a while during installing and then says "Installation failed"
    - Consequently, trying to download a Photoshop trial also gives the same error when it tries to launch the Application Manager.
    - I do seem to be able to download Creative Cloud separately, but when it opens (which takes a while) I just get an eternal spinner.
    I'm using a Mac with OS X Yosemite (10.10.2). Previous to the errors I had been able to run Adobe products for over a year without issues.

    Hi Koen,
    As we are encountering a couple of errors, let’s try to take them down one by one.
    Firstly, let’s work on Download error and spinning wheel.
    https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    App doesn't open | Progress wheel spins continually
    Kindly try these links and share the results so that we proceed further.
    Thanks,
    Atul Saini

  • How do I re-install my Adobe products, Acrobat 9 Pro and Photoshop elements 8 on my new PC?

    How do I re-install my Adobe products, Acrobat 9 Pro and Photoshop elements 8 on my new PC?

    Use below link to download the products
    Download Acrobat products | 9, 8
    Download Photoshop Elements products | 9, 8, 7

  • I need to install the CC products on a new computer, but it doesn't recognizes my password even when I'm logged in

    I'm an Adobe CC member and need to install the CC products on a new computer. When I download CreativeCloudInstaller.dmg and I double click to install, it requires my password but it doesn't recognizes it even when I'm logged in. Somebody knows what happens?

    Yes! That's the correct answer, you genius! Problem resolved, thank you so
    much!
    2015-04-11 16:02 GMT-07:00 Ned Murphy <[email protected]>:
        I need to install the CC products on a new computer, but it doesn't
    recognizes my password even when I'm logged in  created by Ned Murphy
    <https://forums.adobe.com/people/Ned+Murphy> in *Creative Cloud Download
    & Install* - View the full discussion
    <https://forums.adobe.com/message/7429828#7429828>

  • Is there any possibility to find my lost serialnumber for new installing the adobe creative suite?

    Is there any possibility to find my lost serialnumber for new installing the adobe creative suite?

    The new serial number for :
    Product Name ADOBE DESIGN STANDARD
    Product Description SNL,DSGN,5.5,WIN,ED,D
    Platform Windows
    Version 5.5 
    Language German
    I have send it to you by personal message. You had recently contacted Adobe & requested for it.
    Regards
    Rajshree

  • Troubles installing the Adobe Acrobat XI trial version.

    I'm trying to install the Adobe Acrobat XI trial version, but it won't work. A window pops up, saying "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

    Hi LiesDeGroef,
    Please download Acrobat directly from the links on this page: Download Acrobat products | Standard, Pro | XI, X.
    Then, make sure you're logged in as an administrator and disable any anti-virus software before you install.
    If you're still having trouble, let us know. And, please tell us what operating system you're using (name and version).
    Please let us know how it goes!
    Best,
    Sara

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