Installing the latest iTunes (9)
each time I try and upgrade it asks if I want to repair the old iTunes or uninstall it. how do I do this without losing any files? I'm using a windows vista.
I will purchase a song or and application either via iTunes on the computer or on my iTouch and no matter where it is purchased it will begin uploading all the data but then it will stop and claim that it cannot load and needs to be loaded on my iTunes on my computer (on iTouch)
and on the iTunes on my computer it will say error 100000, or 8008 and that the file is corrupted and needs to be redownloaded. but each time I try to redownload it I get the same error message and it still claims to be corrupted.
Similar Messages
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While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message. I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly." I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!
Solving MSVCR80 issue and Windows iTunes install issues.
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I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
Hi, I'm trying to re-install the latest iTunes on my Gateway w/ Windows XP. I had to update it a while back to put songs on my brother's iPod, but my computer froze halfway through and nothing has worked right since.
I keep getting the message "Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services."
I looked through older discussions that told me to go to right click My Computer - Manage - Services and Applications - Services - Find Bonjour and restart it.
Well, the only option that I can click on is Start. When I do, it says "Windows could not restart the Bonjour Service service on Local Computer. Error 2: The system cannot find the file specified."
Where do I go from here? Help would be greatly appreciated, I've been trying to fix this for over a year now with no dice. Also, I cannot do a factory reset (last effort) because it says the administor's account is disabled and I do not have the disc.Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.
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After I downloaded and install the latest iTunes software upgrade (to 10.5.1), I am no longer able to download free upgrades to the apps on my iPhone or iPad.
The App Store just says I "don't own the major versions", which of course is nonsense. It seems as if Apple's iTunes/App Store has deleted my download history. Any suggestions?
Regards,
BruceActually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico -
What must I do to install the latest Itunes program using windows 7, 64. The program stops when the service portion is installing and states, "Service Apple mobile division fails to start"
Well, shucks, i just spent almost 30 minutes trying to find your model user guide to explain it better, I guess they never got around to making it.....
I would just borrow another Windows disk and try installing it again and if it does it again then you might take it to an Apple Store and see if one of the "Genius' " can figure it out.
Make sure your internet is enabled and click on your blank desktop and at the top of your screen is a Help menu option, enter PRAM and it should give you a list of things relating to Pram. It may take a few seconds to list anything as it has to connect to Apples severs first. It should list the things you may have to fill back in when your done.
"P-ram" stores some common information that is used in the background, your date, time, startup disk, etc, that you don't have to re-fill when you restart, it's a little different for each computer. -
After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
I yesterday installed the latest itunes upgrade to version 11.1.5.5. After doing so my computer no longer recognizes my cd drive Device manager states that windows cannot load the device driver, the device driver may be corrupted or missing. When I have tried to renew the driver it states the latest one is installed. I do not have the file afs.sys on my computer which is quoted as the file which causes optical drives to disappear. Any ideas
Hi, I've managed to get my CD & ipod working now but it wasn't easy. Maybe this will help you fix it.
This is what I did:
The problem: OS Windows 8.1 - was working ok with itunes (not sure which version). Upgraded to 11.1.5.5 and my old ipod stopped being recognised by itunes. As I had just bought a new ipod touch 5G I didn't pay too much attention however I soon realised that the new ipod wasn't recognised either. I uninstalled iTunes & reinstalled but that didn't fix it. I found a technote (see below) that says how to get get your ipod reconised. That worked but on a a reboot I realised that there was no CD drive appearing in windows.
It now works & this is what I did to fix it:
Went through the apple technotes on CD issues & looked a the Gear website
Looked for afs.sys file but didn't have that
The registry settings for device filters looked the same as the technotes
Device manager for CD said there were problems in the registry
I backed up the itunes folder (I was planning on a clean install & rebuilding itunes from scratch however most people want to keep their data)
I uninstalled itunes but that made no difference
I rolled back to the a system restore point that had been created not long before the upgrade to 11.1.5.5
The CD drive was now OK again
I went into Windows update and ran the updates that were available - one was for intel chipsets
I created a system restore point as a precaution
I found the registry key that is mentioned in the technotes to do with CD problems and device filters and backed it up separately as a precaution
I ran itunes (x64) 11.1.5.5
itunes asked me if I wanted to repair or uninstall - I uninstalled
I rebooted
I ran install for itunes 11.1.5.5
itunes installed ok & the CD was still there
ipods were not recognised
I followed the instructions http://support.apple.com/kb/TS1538 to update the driver
5. Verify that the Apple Mobile Device USB Driver is installed - For Windows Vista, Windows 7, and Windows 8
Update the Apple Mobile Device Driver
I now have a CD drive & iTunes recognises my ipod again - phew
Good luck -
Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
ThanksHi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the above step does not resolve the issue, try all remaining steps in the article.
Cheers,
Jason H. -
ITunes no longer shows my iPhone after I installed the latest iTunes update.
I agreed to install the latest iTunes update and went through all the steps including rebooting. My phone then asked if I trusted the computer and I clicked "trust". It asked again and I clicked "trust". iTunes never opened automatically and when I opened iTunes, I saw that my iPhone5 was not listed; therefore, I can no longer sync. Then I rebooted my (Windows 7) computer again and experienced the same problems. I moved my phone to a different USB port but experienced the same problems.
I have an AT&T Uverse email account that keeps saying I have an "incorrect user name or password."
Perhapse it's the same issue since the Uverse e-mail is through Yahoo. -
I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.
turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks, -
While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?
The installer should have gone into your Apple Software Update folder:
C:\USERS\<user name>\AppData\Local\Apple\Apple Software Update
Right mouse click the msi file and select INSTALL -
How do I fix error 126 in installing the latest itunes update?
How do I fix windows error 126 in installing the latest itunes update?
http://support.apple.com/kb/TS3694#error3014
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Hello
I am trying to install the latest itunes software to my computer. After installing I keep receiving the error messages. Runtime error.
Please see the screen capture of the error messages.
Please help, Thank you
Ab MajidSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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I installed the latest itunes update and now nothing plays
I installed the latest itunes update and now nothing plays. No music, radio etc. Have others experienced a similar problem?
I just tested mine and my music and videos played without a problem. Suggest you re-download iTunes 10.4.
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