Installing Tungston E Software Installation CD on my Windows XP home computer

For sseveral years, I hot sync'ed my Tungston E to my office computer.
I now need to use my home computer to do this function.
When I attempted to install the Installation CD that came with my Palm, the installation hung somewhere around the product registration.
So then I attempted to download the desktop and hot sync from the download area and when I try to Install that, I get an installshield error:
"1607: Unable ti install InstallShield Scripting Runtime"
Any suggestions...
Thanks in advance.
Post relates to: Tungsten E

Hello and thank you for using the Palm Help Forums!
I would recommend downloading it from the web site, this way you have the latest version.
When your PC got stuck installing the initial version of Palm software it may have caused some issues, thus it will not allow you to install the version you tried downloading. You may want to check your Add/ Remove Programs list inside your Control Panel to see if you have Palm in there. If you do, remove it. If you don't, let me know so we can do further troubleshooting.
If you are able to remove it from the Add/ Remove programs list try downloading and installing Palm Desktop at http://www.palm.com/us/support/downloads/windesk414.html.
Let me know what happens and I hope this resolves your issue.
-Pat
Post relates to: Treo 800w (Sprint)

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