Installing update resulted in error message MS VCR80.dll not found, Apple mobile device failed to start
Can you help with error message on installing itunes on Windows XP: error message MSVCR80.dll not found. Apple Mobile Device failed to start. Error 7 Windows error 126.
Deleting itunes and reinstalling does not fix it.
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
Similar Messages
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After a recent iTunes update my iTunes failed to start. I uninstalled it and then reinstalled it again, but during installation an error message pops up saying: 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start the system services. The three option buttons which can be clicked are 'Abort', 'Retry' and 'Ignore'. I tried pressing ignore, which allowed iTunes to install. However, it seemed that not all parts off the programme installed, as it wouldn't allow me to open iTunes again. Whenever I press retry it just makes the same message pop up again. How can I show that I have 'sufficient privileges'?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message. I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly." I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!
Solving MSVCR80 issue and Windows iTunes install issues.
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Just tried updating itunes and now will not run: apple mobile device failed to start
I was prompted to update iTunes on my Windows 7 PC. Tried to do so but now iTunes refuses to run. An error message continually appears saying that the Apple Mobile Device fialed to startr. I have tried unistalling and reinstalling without success. I would be grateful for advice! I have not had any iTunes issues on my PC before this "upgrade".
Hello, Wessail.
Thank you for visiting Apple Support Communities.
Here are the best steps to help you resolve this issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
I need to figure out how to install itunes again on my HP..I keep getting "service "apple mobile device" failed to start. Verify that you have sufficient privileges to start system services"...help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message “Service ’Apple Mobile Device’ failed to start, verify that you have sufficient Privileges to start system Services”
On pressing retry I got the same message.
On pressing Ignore, I got the message “ITunes was not installed correctly, please reinstall ITunes – Error 7 – (windows error 126)
I reinstalled with the same error messages and the same results.
I uninstalled existing and reinstalled from scratch and the same error messages again.
I try to repair and at the end it said it had installed correctly – but when it tried to start I got the message “This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem” I now get the same message when I first start the computer but when I press ok I receive ““ITunes was not installed correctly; please reinstall ITunes – Error 7 – (windows error 126)” again.
It appears the update has not only corrupted the operating system (Xp Pro SP3) of my computer but I have no backups to my IPhone, my wife’s IPhone or the three others phones that use my computer.
I hope you can advise me how to recover my backupsHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I was prompted to update itunes this evening. I did and in the process, it came up with the following error message: Service "apple mobile device" (apple mobile device) failed to start. Verify you have sufficient priviledges to start system services. I unistalled itunes completly and reinstalled but am still getting the same error message. If I click "ignore" the program will finish downloading but will not launch due to "not being installed correctly". Please help, I use this program alot with my first grade classroom and they're expecting their listening center in the morning.
Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!! -
I'm getting a n error message when I try to open Itunes. Itunes was not install correctly. Please reinstall itunes. Error 7 (Windows error 1114) This happened after I unsuccesfully tried to install an update. I have had itunes on this computer for three years. When I try to reinstall the latest version I get another message.Service Apple Mobile Device (Apple mobile Device) failed to start. verify that you have sufficient privileges to start system services. Abort, Retry, Ignore Does anyone know how to solve this problem?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
Error message when re-installing itunes "Apple Mobile Device" failed to start
I am getting an error message: "Apple Mobile Device" failed to start. Verify that you have sufficient priveleges to start system.
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
I'm trying to re-install I-Tunes on my Windows 7 computer. I get the following error message: Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services. HELP?
Did you try to update iTunes through "Apple Software Update"?
Uninstall everything {iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour , Apple Application Support (iTunes 9 or later)}
http://support.apple.com/kb/ht1923
then reinstall itunes. (Download it from Apple's site.) -
I have tried to install a new update of itunes and keep getting the same message:Service "apple mobile device"(apple mobile device)failed to start verify that you have sufficient privilages to start system services) also it has abort retry and ignore as choices below i have tried completley uninstalling itunes but not icloud and keep getting this message anyone know what this is or how i can fix it
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I was trying to update itunes on my computer that has windows vista. during the update I received an error message; so I uninstalled itunes and reinstalled it. the instatlation process stopped with this message: "Service 'Apple Mobile Device' failed to start. Verify thta you have sufficient priviledges to start system services." I have used an ipad 2 since 2011 and have never had a problem with my itunes account or my ipad until now.
What steps do I need to complete to get my itunes account up and running again?Hi Kayleenfromwi,
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari
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