Installing upgrade from Acrobat XI Standard to Acrobat Xi Pro

I am trying to install an upgrade from Acrobat 11 Standard to Acrobat 11 Pro. I have purchased and upgrade license. When I try to install the Pro upgrade, I get a message that a product with higher functions is already installed and it terminates the install. Does anyone have any suggestions?

I would recommend you uninstall Std, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over Acrobat folder parts (in Program Files>Adobe), reboot, and install. You will likely have to give the S/N for Std as the qualifying product for XI Pro.

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How do I upgrade from Adobe XI Standard to Adobe XI Pro?

I'm trying to upgrade my Standard addition of Acrobat 9 to the Pro version. can someone tell me how to do this?
Thanks!

Hey rachelb79735362,
Could you please clarify whether you wish to upgrade from Acrobat 9 or from Acrobat XI Std. to Pro version.
Adobe does not offer upgrade options from Acrobat 9 Std. to Acrobat 9 Pro version.
Also, with the launch of Acrobat DC version, you can simply upgrade from Acrobat XI Std. to Acrobat DC Pro version.
Please refer the link mentioned below and upgrade to this new Acrobat DC version:
http://success.adobe.com/en/na/sem/products/acrobat/acrobat.html?kw=upgrade
Regards,
Anubha

Installing upgrade from CS 4 Standard to CS 5.5 Premium generates errors post install

Hi
This is on a Windows XP SP3 32-bit computer.
Already has CS 4 Standard with an upgraded CS 5.5 Premium installed on it for over a year. Some of the CS 5.5 applications were crashing so am attempting to reinstall CS 5.5. However at the end of the CS 5.5 upgrade install I get the following warnings/errors. CS 5.5 seem to work however. Any ideas?
Thanks
Greg
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 12 error(s), 8 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5.1 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
          Family: InDesign
          ProductName: Adobe InDesign CS5.5 Icon Handler x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Player for Embedding x64 3.1
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: Shared Technology
          ProductName: Photoshop Camera Raw (64 bit)
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeCMaps x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Linguistics CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobePDFL x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeTypeSupport x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.3EB3CEP-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\DOCUME~1\0gwest\LOCALS~1\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\DOCUME~1\0gwest\LOCALS~1\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at Z:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at Z:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

Creative Suite Cleaner Tool
Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Acrobat 8 Standard and Acrobat X Pro unable to install

Hello,
I have purchased Acrobat 8 Standard and Acrobat X Pro, and have both serial numbers.
I am unable to install either in my new computer.
I do not have a disc for Acorbat 8, but do have one for Acrobat X Pro.
I have tried downloading from Download and Installation Help. I received the following error message: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
I have uninstalled and re-installed 8.
I have used the Adobe Reader and Acrobat Cleaner.
Nothing has worked so far.
I received an email from Adobe Help & Support. I replied in order to set up an appointment, but never received a response.
It was suggested in one of the last communications in another forum, that I post a new discussion in the Acrobat Installation & Update Issues forum.
Please help.

Hi Elizabeth ,
It is not recommended to download and run two Acrobat versions on the same machine as it can lead to some conflicts between the two and as well as with the activation server .
Try and use single software on one machine .
Please use the Adobe Cleaner tool to uninstall the software .Here is the link for the same .
http://labs.adobe.com/downloads/acrobatcleaner.html
Once uninstalled ,try downloading the software once again and see if that works for you .Make sure you disable all the third party software while the installation is in progress to avoid any interruption.
Or you could refer the following to download Acrobat X Pro .Acrobat 8 standard ,as it is an older version would not be available now .
You could try and download Acrobat X referring the following KB document and serialize by typing the serial number mentioned on the disk .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

Iwant to purchaseAcrobat Pro XI. Do I install upgrade if I have reader and Acrobat X trial version?

I want to purchase Acrobat Pro XI. Do I install upgrade if I have reader and Acrobat X trial version. Sorry new to all this software stuff. Hope someone can help out there.

You would only qualify for the upgrade if you had a purchased copy of a previous version that qualifies. For AA XI, that means you have to have AA 9 or later that you had purchased. So the answer to your question is NO, buy the full version.

Can I install Adobe Acrobat XI Standard on a Surface Pro 3? (Not the subscription version)

Can I install Adobe Acrobat XI Standard on a Surface Pro 3? (Not the subscription version)

Hi mlasecho,
Kindly check the system requirements for Acrobat Pro 11: Tech specs | Adobe Acrobat XI Pro
Thanks,
Atul Saini

Can I upgrade from the free version of Acrobat Reader to Pro XI?

Can I upgrade from the free version of Acrobat Reader to Pro

Installing Acrobat is not an "upgrade" from Reader; it's a different product.

Upgrading from Oracle 10G standard edition to Oracle 10G enterprise edition

Hi
I want to upgrade from Oracle 10G standard edition to Oracle 10G enterprise edition. Is there any script provided by oracle which I can run on existing Oracle 10G standard edition to upgrade to enterprise edition after completing the licensing formalities or do I need to install Oracle 10g Enterprise edition from scratch and then migrate my data.
Ramanbir S

You will not need to perform any data migration to upgrade to EE. The diffetence between standard en enerprise editions are the features offered. When you upgrade you can use the same set of files you used to install standard edition and just add the enterprise edition features you want to use in the 'Custom' section of the Universal Installer.

Purch. & installed upgrade from iLife 2 to iLife 08, but I have questions..

Hi ~
_Purchased & installed upgrade from iLife 2 to iLife 08, but I have questions..._
First I made sure I backed up my 5,500 photos in iPhoto to an external hard drive. (The only downfall to this backing-up process is that I haven't found an easy way to back-up the comments attached to each photo. Any advice on this? Part of the "horror" to losing one's photos is also losing the comments added to them over the years.)
Back to the install... I installed iLife 08 and it installed correctly. I checked to see what version of the applications I have in the dock on my desktop - I figured it would just import existing data (photos, tunes, etc.) into the newer version and replace it in the dock - +it only did this for iDVD+, of course it wasn't that easy for the others.
I can't find the newer version of iPhoto. My iPhoto in the dock still says version 2. iTunes in my dock is version 7 (7.4.2). iMovie is version 3 (3.0.3). But the new Garageband is there in the dock. And of course, iDVD is the newer version '08.
I am most concerned with iPhoto and making sure all the photos AND their comments import correctly into the newer iPhoto 08. I am nervous about this so I want to make sure I do the process correctly.
I also want to make sure my iTunes information imports correctly to the newer version as well.
Thank you.
Sincerely,
Kathy

(The only downfall to this backing-up process is that I haven't found an easy way to back-up the comments attached to each photo. Any advice on this? Part of the "horror" to losing one's photos is also losing the comments added to them over the years.)
If you backed up the iPhoto Library Folder then you got everything - photos, albums, comments etc
I can't find the newer version of iPhoto. My iPhoto in the dock still says version 2. iTunes in my dock is version 7 (7.4.2). iMovie is version 3 (3.0.3). But the new Garageband is there in the dock. And of course, iDVD is the newer version '08.
The Dock is not important. Look in your Applications Folder for iPhoto 08. That's where it should be. The Dock is just a shortcut to that. What version is in your Apps folder?
To upgrade a Library from v2 to iPhoto 08 all you do is open the Library with the newer version.
Regards
TD

Can I upgrade from cs5 design standard to cs 5.5 design premium?

Hi all,
Can I upgrade from cs5 design standard to cs 5.5 design premium?
thx

http://www.adobe.com/products/creativesuite/design/buying-guide.displayTab2.html
Mylenium

Price to upgrade from Server 2008 Standard to Server 2008 R2

I need to get the price to upgrade from Server 2008 Standard to Server 2008 R2.
I performed the upgrade and now have a valid license for 180 days. What is the upgrade price and how do I get the license?

Hi, go here to download the licensing information for W2k8 r2
http://www.microsoft.com/en-us/download/details.aspx?id=18795
Thanks
Isaac Oben MCITP:EA, MCSE,MCC <a href="https://www.mcpvirtualbusinesscard.com/VBCServer/4a046848-4b33-4a28-b254-e5b01e29693e/interactivecard"> View my MCP Certifications</a>

Printers not working after upgrading from windows 8 to windows 8.1 pro 64 bit

did the upgrade from win 8 to win 8.1 pro 64bit.
Printers were working fine but now are not recongnised and the spooler is not starting.
I reset the spooler on numerous occasions to no avail and ive downloade the latest drivers for the printer but no luck.
Please assist asap.
I have a canon lbp 2900 and a hp officejet 6500

I cant access any printers, not even the virtual printers.
What I would do is use ProcMon to find out why that Event entry was written. Then I imagine I would get a clue about a .dll which might be involved, which hopefully might be registerable. Since IE9 there have been new .dll involving printing
which have not been reflected in any of our repair tools. However, instead of modifying our old scripts to reflect this fact, I have been advocating, so far unsuccessfully, that Microsoft create a proper IE Repair tool, one which does not rely on such
unreliable techniques. E.g. a better method of repairing would be to have it done by a proper troubleshooter (an .msdt file) but so far it seems nothing has been done in that way for these symptoms (again, assuming the cause is registry corruption
and not simple interference from now incompatible third-party programming--the fix for that would be to identify and remove the incompatibilities.) For example.
Robert Aldwinckle

Cannot install lion from mac appstore. i have a macbook pro early 2011 model with 10.6.8 and i keep getting a wierd error NSInternalInconsistencyException i have no idea what to do.

I cannot install lion from mac appstore. i have a macbook pro early 2011 model with 10.6.8 and i keep getting a wierd error NSInternalInconsistencyException i have no idea what to do.

I changed my wireless broadband to a landline-base DSL wifi and it works like a charm. Sun was the culprit even you fiddle with its router and disable firewall, it won't work.
try changing yours too and let me know how it goes.

After I upgrade from tiger to snow leopard, my macbook pro more often freezes. Any solution? Do I need to increase memory? If so, how?

After I upgrade from tiger to snow leopard, my macbook pro more often freezes. Any solution? Do I need to increase memory? If so, how?

After I upgrade from tiger to snow leopard, my macbook pro more often freezes. Any solution? Do I need to increase memory? If so, how?

Can't install upgrade from Acrobat XI Standard to Acrobat XI Pro

I have Acrobat XI Standard installed on a new Dell Windows 7 PC. I just purchased an upgrade to Acobat XI Pro. I paid $199 and successfully downloaded the installation file from www.adobe.com.
When I try to install the package, the installation proceeds through a few standard screens (e.g., the Welcome screen), and then I receive a setup error:
"Setup has detected that you already have a more functional product installed. Setup will now terminate."
Clearly, Acrobat XI Standard is not a more functional product than Acrobat XI Pro. How do I get around this error so that I can install the upgrade?

Hey habilock,
The reason why you are getting this error is that you are attempting to install Acrobat XI pro over XI standard, but you cannot install the same version of Pro over Standard.
If they are different versions (like Acrobat Pro XI over Acrobat X), then it would work.
You can also check the following link that clearly specifies that there is no such upgrade option of Acrobat XI over Standard:
Buying guide | Adobe Acrobat XI Pro
For more details on the same, you can refer another forum link discussing the same issue:
setup has detected you already have a more functional product installed....
Hope that helps.
Regards,
Anubha

Installing upgrade from Acrobat XI Standard to Acrobat Xi Pro

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