Installing upgrade to ITUNES

I downloaded the latest version of Itunes and tried to install. When I click to execute it says I need the latest Quicktime software, so I try to reinstall and it now gives me the choice to repair or remove. When I click repair, it still does not solve problem. I am afraid to remove program and start install again, as I am afraid I will lose my downloaded music. Any help?

hiya!
When I click to execute it says I need the latest Quicktime software
hmmm. the first thing we'll try is a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Similar Messages

Issue installing/upgrading to ITunes 10.6.1.7

Im having an Issue installing/upgrading to iTunes 10.6.1.7 When upgrading it would not istall and tell me to go to Tools>Download manual. I also had an issue with my IPod touch not showing up in iTuens all of a sudden. So figuring the two problems were related I uninstalled iTunes (cleaned my itues folder in my C drive also) with hopes installing it fresh would work and now when I install 10.6.1.7 I get the following in a pop-up window "The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified. Please run the installer again, or click Finish to exit."
Anyone know what the issue is?

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Trouble installing upgrade for iTunes in Windows 7

I can't seem to upgrade iTunes on my new Windows 7 laptop. I was successful installing it when I originally setup my new laptop a couple months ago and have no issues running the program itself but whenever it prompts me to upgrade to the latest version and it starts installing a dialog box pops up that reads:
The installer encountered errors before iTunes could be configured.
Errors occurred during installation.Your system has not been modified.
Please run the installer again, or click Finish to exit.
Please help. Thanks in advance.
-Curtisdk99

Try the latest Catalyst drivers from AMD then:
http://game.amd.com/us-en/drivers_catalyst.aspx
Quote
the download has a "utility", for want of a better description, where you can tweak the settings so assume the Win 7 download does the same.
You mean the 'Catalyst Control Center'

Cannot install Upgrade to iTunes 11.1.3 "Invalid signature"

Recently upgraded to IOS7. iPad cannot connect to PC as "... cannot be used because it requires iTunes version 11.1 or later". When I try to update iTunes to 11.1.3, it stops downloading with error message "iTunes has an invalid signature. It will not be installed". In a 'Catch 22' situation. Please help!

They changed the way but its still very easy. All you have to do is copy your music by using keyboard commands.
Steps (for MAC)
1. Click (ONLY ONCE) on your chosen music files outside of Itunes.
2. press Command + C
3. go to your itunes
4. press Command + V
For PC ,its the same
- the same stuff but instead of pressing the Command key, its Ctrl .

Trying to install (upgrade) to itunes 6 - everytime I have tried it .....

I have just purchased a 5th gen iPod, video (60GB), I already had a 4th gen (20GB); I had iTunes 4 on my laptop (Windows 2000,prof.) - already, but it obviously did not accomidate the "video" asspects of my new iPod. I have tried everything, unistalling my old iTunes, I have downloaded the "install cleaner" I have deleted my "temp" files, I have tried installing Quicktime on it's own...Everytime I insert my iPod disc (I have also downloaded iTunes 6 from the website also) - and try to install I select the language and agree to terms, and it goes through alot of the process but just sets there doing nothing when it gets to: the installShield Wizard box: iPod for Windows 2006-03-23 Setup is performing the requested operations: C:\iPod\iPod Updater 2006-03-23\iPod nano Features Guide.pdf --This is where it stays, no matter how long you leave it...right before it sets there it has another box up and it goes through a few processes, then that box dissapears (although it still shows on the toolbar at the bottom of the screen "iTunes + QuickTime" button and the "InstallShield -iPod for Win..." button)...but that's it, no more...I need help!! Any Ideas??
think pad Windows 2000
Windows 2000

hiya!
these sorts of hangs are sometimes caused by malware. so try downloading some fresh definitions and running vigorous spyware and virus scans. if your security software provider offers them, also try running online scans too.
if the install still hangs after that, let's try throwing the InstallShield Tips and Pointers at the beast:
InstallShield Consumer Central Frequently Asked Questions: Tips and Pointers
love, b

HT1925 cannot install upgrade because old Bonjour components cannot be removed Bonjour.msi not found

Cannot install upgrade of Itunes due Bonjour old files cannot be removed nor Bonjour.msi not fuond on PC

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

After I downloaded and installed the latest iTunes upgrade (to 10.5.1), I am no longer able to download free app upgrades for the apps I have on my iPad/iPhone/iMac which i had previously purchased. Itunes tells me I "don't own the major versions".

After I downloaded and install the latest iTunes software upgrade (to 10.5.1), I am no longer able to download free upgrades to the apps on my iPhone or iPad.
The App Store just says I "don't own the major versions", which of course is nonsense. It seems as if Apple's iTunes/App Store has deleted my download history. Any suggestions?
Regards,
Bruce

Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico

After yesterday installing the latest itunes upgrade 11.1.5.5 my CD drive is no longer recognized. I do not have the file afs.sys on my computer which is supposed to cause the problem. Any ideas?

I yesterday installed the latest itunes upgrade to version 11.1.5.5. After doing so my computer no longer recognizes my cd drive Device manager states that windows cannot load the device driver, the device driver may be corrupted or missing. When I have tried to renew the driver it states the latest one is installed. I do not have the file afs.sys on my computer which is quoted as the file which causes optical drives to disappear. Any ideas

Hi, I've managed to get my CD & ipod working now but it wasn't easy. Maybe this will help you fix it.
This is what I did:
The problem: OS Windows 8.1 - was working ok with itunes (not sure which version). Upgraded to 11.1.5.5 and my old ipod stopped being recognised by itunes. As I had just bought a new ipod touch 5G I didn't pay too much attention however I soon realised that the new ipod wasn't recognised either. I uninstalled iTunes & reinstalled but that didn't fix it. I found a technote (see below) that says how to get get your ipod reconised. That worked but on a a reboot I realised that there was no CD drive appearing in windows.
It now works & this is what I did to fix it:
Went through the apple technotes on CD issues & looked a the Gear website
Looked for afs.sys file but didn't have that
The registry settings for device filters looked the same as the technotes
Device manager for CD said there were problems in the registry
I backed up the itunes folder (I was planning on a clean install & rebuilding itunes from scratch however most people want to keep their data)
I uninstalled itunes but that made no difference
I rolled back to the a system restore point that had been created not long before the upgrade to 11.1.5.5
The CD drive was now OK again
I went into Windows update and ran the updates that were available - one was for intel chipsets
I created a system restore point as a precaution
I found the registry key that is mentioned in the technotes to do with CD problems and device filters and backed it up separately as a precaution
I ran itunes (x64) 11.1.5.5
itunes asked me if I wanted to repair or uninstall - I uninstalled
I rebooted
I ran install for itunes 11.1.5.5
itunes installed ok & the CD was still there
ipods were not recognised
I followed the instructions http://support.apple.com/kb/TS1538 to update the driver
5. Verify that the Apple Mobile Device USB Driver is installed - For Windows Vista, Windows 7, and Windows 8
Update the Apple Mobile Device Driver
I now have a CD drive & iTunes recognises my ipod again - phew
Good luck

I have 10.5.8 and want to install the new itunes 10.7, in order to sync the new nano , but i am unable to. Do I have to upgrade to snow leopard in order to sync new nano?

I have an imac (2009) with OS X 10.5.8 and i need to install the new itunes (10.7) in order to sync my new nano (7th generation). Do I have to upgrade my software to Snow Leopard in order to run itunes 10.7? How to I go about this?

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.
To use iCloud you have to upgrade all the way to Mountain Lion:
http://support.apple.com/kb/HT4759

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade to leopard? Help!!

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade from tiger to leopard? Help!!

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

I recently tried to upgrade my itunes on my dell laptop with 64bit Windows 7 and it stopped working completely. So I tried deleting and installing all over again and haven't been able to reinstall it since. I've tried numerous things i've read in forums

I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
I hope someone is able to help me with this.

Did you already try what bnoir suggested in this post about error 0x800736FD:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
This thread might help as well, suggestion provided by bnoir:
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
Message was edited by: Ingo2711

I am trying to upgrade to iTunes 11.4 and get an error message that says " iTunes has an invalid signature. It will not be installed" How do I fix that?

I am trying to upgrade to iTunes 11.4 on my Windows7 PC and get an error message that says " iTunes has an invalid signature. It will not be installed" How do I fix that?

Hi curliejo,
Welcome to the Apple Support Communities!
In your situation I would recommend the steps in the following article for troubleshooting iTunes. It may be necessary to completely remove and reinstall iTunes in this situation. Be sure to remove all of the components with iTunes in the correct order as outlined in the article before installing fresh.
Issues installing iTunes or QuickTime for Windows
Have a great day,
Joe

HT1338 I am trying to upgrade my macbook in installing a compatble itunes but it does not allow me

Friends i am trying to upgrade my Macbook by installing the new itunes 10.5 but it does not allow me to do so

What version of OS X is the MacBook running? It needs to be minimum Snow Leopard 10.6

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc.

Just installed latest upgrade to iTunes and now it will not open

Just installed the latest upgrade to itunes and now it will not open. I have followed all of the troubleshooting steps i could find online and still nothing. I have even restored my computer three times to 3 different restore points and that had no effect. Please help.

Hi Jeff,
see for your problem:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
it worked for me.
Grtz

Installing upgrade to ITUNES

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