Installing vmware failure

I have windows 8.1 with all latest updates, intel I7 4820 quad, 3.7 ghz, 32 gigabytes ddr5 ram.
I recently purchased the latest version of VMware, version 11. Uninstalled version 6 which was working ok, but when I tried to install version 11 I got the error, "have detected a prior version of VMware, click below to uninstall." Doing
so produced the error , "uninstall can not proceed, does not have the permissions to access folder" Checking showed the previous version had already been uninstalled, and no files were left in programs 86 folder, or in any other folder. After going
through applications folders, local, roaming,etc I then went through the register to delete any entries that might have missed as is usual when uninstalling an application. I ran sfc/scannow several times, retrying to install the new version afterwards. The
installer now starts to install and goes almost all the way before stopping with "warning 1909, cannot create shortcut virtual network editor.lnk Verify destination folder exists and that you can access it. Then another pops up warning
error 1909 "cannot create shortcut vmwork station.lnk Verify destination folder exists and that you can access it. Then "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. the
error code is 2902" I have downloaded the package 4 different times, all with the same error. And also tried different versions of the program with the same problem. This started out with permissions problems, and I have taken steps to cure those, and
even contacted the program authors, and was told it is a Microsoft installer problem. Anyone out there ever ran into this one or similar problem and have any suggestions I haven't tried yet? I was referred here from another Microsoft forum, and have
another update. I have run "sfc /scannow" quite a few times now. Each time supposedly find a few corrupted files and corrected them. The original errors had to do with permissions, and after much searching, reading, and applying suggested solutions
seemed to have taken care of the permission problem. Just reran "sfc" and now I have the permission problem back. I have done everything I can to correct it, but the installer still errors on "not enough permissions to access folders".
I have downloaded the package 4 different times to preclude a corrupted download. Applied every suggestion received, and everything short of reinstalling window. I have many programs installed and most are paid applications that make it very difficult
to reregister after reinstalling, especially without having to repay for the application when doing so. So reinstalling windows would be a last resort. Any help would be appreciated. I have used "take ownership", changed permissions on almost every
folder on my computer that is involved with the windows OS, etc.

MeipoXu;
No, the VMware package will not install, the error messages are:
"warning 1909, cannot create shortcut virtual network editor.lnk Verify destination folder exists and that you can access it." and: " warning error 1909 "cannot create shortcut vmwork station.lnk Verify destination folder exists
and that you can access it. Then "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. the error code is 2902"
Have already created another administrator account with all privileges, and same results when trying to install VMware. Package was redownloaded 4 times in case of corrupted package, I even used the same package and installed it on "windows 10 preview"
where it works fine (but this is temporary until win 10 is officially released). All folders and files involved have been given full permissions, used "take ownership" also on everything involved. Used the tool you suggested previously, it found
nothing wrong and exited with no corrections performed. Other than reinstalling windows 8.1 with full fresh install, I see no answer to this. I do not want to do that as I have too many applications installed that I have paid for. Every time I do reinstall
windows(in the past) I lose some of these applications because the authors want me to repurchase the application in order to get another activation code.
I also have been posting on the VMware site the same as I have here. Their official view of this is it is a windows installer problem and not VMware caused. The people there have also been trying to help me as best as they can. I appreciate both sites and
the people on each that have tried to help.
I have windows defender only installed and deactivate it each time I try to install the package. I'm stumped!
One word forward, when I come across a problem I use Google (internet searching) all forums from companies involved and any other sources that might possibly be helpful. If all these do not produce any answer, then and only then will I open a post on
involved web sites asking for help. I don't post all these efforts as it would take up too much space on the forum, so please bear with me on this.
John

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Wow, thank you very much!! Your incredible guide help me installing VMware 7.01 in a snap, you're the king =D
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Last edited by martin77 (2010-05-26 01:47:39)

Installing vmware failure

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