Installing Windows 7 Professional 64 bit drivers för Canon MF8330 Cdn printer/fax/scanner

Question

Hi!
After Windows update in april 2014 I cant any longer use the scanning funktion via network from Canon MF8330 Cdn multifunktion printer/fax/scanner machine! It worked fine Before the april Windows update installation.
I have reinstalled with Canons driver kit 2005b för Windows 7 64 bit. All works fine until the scanner installation ends, then system report that it cannot install the scanner and I have to try installing again. I have done that now several times but it
helps not. I Think it has something to do with that the Canon scanner drivers isn´t 64 bit files, or the problem is that windows update has replaces saome dll file to a never version that not work with Canon drivers. 
I have seen that there is a service pack 1 from Canon för Windows 8 and 8,1, can I use that service pack to get a never dll file for scanner or work this only for windows 8 version.
Have someone a solution to this! I have contacted the Canon support already and they say that its a Microsoft problem!
Very thanful for help in this case!
Greetings
Sixten

Answer 1

Hi!
I am installing the drivers from Canons site. It is the newest version 2005b for Windows 7 64 bit to MF8330Cdn Canon multifunction printer/fax/scanner. Installation goes well for the printer and fax but not for scanner drivers. The error message is Could
not install the scanner. In device manager is there then a unknown device under Image devices. In Device Manager I try to update drivers, but it does not help either, error message is access denied. I am logged on the system with administrator account, therfore
it is strange that I get the error message access denied.
I tried earlier to do system restore back to previous time, but it did not work, error was that the system could not do the system restore because of access rights.
is there anything else I could do.
Here is the MF36SCN.inf file for scanner installation from Canon, if it can help You to go further with the problem. Is there something strange in the inf file that does not work in Windows 7 64 bit Windows, something shows that ther is also same 32 bits
parts in the inf file.
Greetings
Sixten
; MF36SCN.INF  -- Windows Setup File for the MF8300 Series (Windows XP,Vista(64-bit))
; Copyright CANON INC. 2009 All Rights Reserved
; InfID: {BA7E017E-FA42-4831-A084-AA9E671325EE}
; Last Modified: 11-Jun-2009
[Version]
Signature="$Windows NT$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
;  The above GUID is the class GUID for all scanners and MUST NOT change
Provider=%Msft%
CatalogFile.NTamd64=MF36SCN.CAT
DriverVer=06/17/2009, 11.3.0.0
[DestinationDirs]
DefaultDestDir=11
CNCDsFiles=10,"twain_32\"%CNCRFN%
CNCMediaFiles=10,media
ColorFiles.NT=11,spool\drivers\Color
[ControlFlags]
;ExcludeFromSelect=*
[Manufacturer]
%Mfg%=Models,NTamd64.5.1,NTamd64.6.0
[Models.NTamd64.5.1]
%LPTENUM\CNC.DeviceDesc%=CNCInstall_XP,USB\VID_04A9&PID_2708&MI_00
%LPTENUM\CNC.DeviceDesc%=CNCInstallNet_XP,CANON_MFNP&%CNCRFN%
[Models.NTamd64.6.0]
%LPTENUM\CNC.DeviceDesc%=CNCInstall_VISTA,USB\VID_04A9&PID_2708&MI_00
%LPTENUM\CNC.DeviceDesc%=CNCInstallNet_VISTA,CANON_MFNP&%CNCRFN%
;........................................ WinXP(64-bit) section
[CNCInstall_XP.NTamd64]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData
AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP
CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstall_XP.NTamd64.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[CNCInstall_XP.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg    = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;........................................ WinVista(64-bit) section
[CNCInstall_VISTA.NTamd64]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData_VISTA
AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstall_VISTA.NTamd64.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[CNCInstall_VISTA.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg    = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;........................................ WinXP(64-bit) section(Network)
[CNCInstallNet_XP.NTamd64]
Include=sti.inf
Needs=STI.SerialSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData
AddReg=CNCAddreg,CNCUSDAddreg_XP
CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstallNet_XP.NTamd64.Services]
Include=sti.inf
Needs=STI.SerialSection.Services
[CNCInstallNet_XP.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg    = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;........................................ WinVista(64-bit) section(Network)
[CNCInstallNet_VISTA.NTamd64]
Include=sti.inf
Needs=STI.SerialSection
SubClass=StillImage
DeviceType=1
DeviceSubType=0x1
DeviceData=CNCDeviceData_VISTA
AddReg=CNCAddreg,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
ICMProfiles="sRGB Color Space Profile.icm"
; used for push button event
Capabilities=0x11
Events=PushButton.Events
DriverVer=06/17/2009, 11.3.0.0
FriendlyName=%CNC.FriendlyName%
[CNCInstallNet_VISTA.NTamd64.Services]
Include=sti.inf
Needs=STI.SerialSection.Services
[CNCInstallNet_VISTA.NTamd64.CoInstallers]
CopyFiles = ScanCoInstaller_CopyFiles_x64
AddReg    = ScanCoInstaller_AddReg_x64
[ScanCoInstaller_CopyFiles_x64]
CNCLSO36b.dll
[ScanCoInstaller_AddReg_x64]
HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
;.......................................... Common Section
[PushButton.Events]
PushButtonPushed1=%PushButtonPushed1%,{66F2A894-EC9B-430c-9D52-E8719D200DAC},%ButtonApp%
PushButtonPushed2=%PushButtonPushed2%,{506AC8D1-E030-4f05-8F8A-4476153E2D6C},%ButtonApp%
PushButtonPushed3=%PushButtonPushed3%,{9813E8A6-3652-4768-9AD1-C89E9B5CA956},%ButtonApp%
PushButtonPushed4=%PushButtonPushed4%,{03B58D10-0245-4859-A489-D695C7729FB3},%ButtonApp%
[ColorFiles.NT]
CNZ005.ICC
CNFR08.ICC
[CNCDeviceData]
TwainDS=%CNC.TwainDS%
SpecialInfo=%CNC.SPInfo%
DeviceKey=%CNCRFN%
InstallDirectory="\TWAIN_32\%CNCRFN%\"
KeyNamePath=%KEYNAME%
DefaultKeyNamePath=%DEFAULTKEYNAME%
[CNCDeviceData_VISTA]
TwainDS=%CNC.TwainDS%
SpecialInfo=%CNC.SPInfo%
DeviceKey=%CNCRFN%
InstallDirectory="\TWAIN_32\%CNCRFN%\"
KeyNamePath=%KEYNAME%
DefaultKeyNamePath=%DEFAULTKEYNAME%
UI Class ID={DF89C549-D67D-4fb0-A575-547073BFAB11}
;The above GUID reused from sample MUST change for each Model.
[CNCAddreg]
HKLM,"%SGDKEY%","DeviceName",,%CNC.MDL%
HKLM,"%SGDKEY%","SeriesName",,%CNC.SRS%
HKLM,"%SGDKEY%","Manufacturer",,"Canon Inc."
HKLM,"%SGDKEY%","ProductFamily",,"TWAIN Scanners"
HKLM,"%SGDKEY%","ProductName",,%CNC.MDL%
HKLM,"%SGDKEY%","InstallDirectory",,"%10%\TWAIN_32\%CNCRFN%\"
HKLM,"%SGDKEY%","DeviceDriver",,"SCANINTF.DLL"
HKLM,"%SGDKEY%","ProductId",,"MF8300          "
HKLM,"%SGDKEY%","DataSourcePath",,"%10%\TWAIN_32\%CNCRFN%\cisds.ds"
HKLM,"%SGDKEY%","TextEnhance",0x00010001,0
HKLM,"%SGDKEY%","HiDefinitionMode",0x00010001,0
HKLM,"%SGDKEY%","AutoPreview",0x00010001,0
HKLM,"%SGDKEY%","AutoClose",0x00010001,0
HKLM,"%SGDKEY%","SavePreview",0x00010001,1
HKLM,"%SGDKEY%","DriverDate",,"06 2009"
HKLM,"%SGDKEY%","DriverVersion",,"11.3.0.0.mf09"
HKLM,"%SGDKEY%","ColorGear",,%CNC.ColorGear%
HKLM,"%SGDKEY%","ColorMatch Platen",,"CNFR08.ICC"
HKLM,"%SGDKEY%","SGIPPDEF",,"CNCFR08.DAT"
HKLM,"%SGDKEY%","Descreen",0x00010001,0
HKLM,"%SGDKEY%","Unsharp",0x00010001,3
HKLM,"%SGDKEY%","MultiLimitThreshold",0x00010001,180
HKLM,"%SGDKEY%","MultiJackUp",0x00010001,9
HKLM,"%SGDKEY%","MultiTrimJackUp",0x00010001,20
HKLM,"%SGDKEY%","CardPhotoDistThr",0x00010001,30
HKLM,"%SGDKEY%","PhotoTrimThr",0x00010001,210
HKLM,"%SGDKEY%","PhotoRThr",0x00010001,210
HKLM,"%SGDKEY%","PhotoGThr",0x00010001,210
HKLM,"%SGDKEY%","PhotoBThr",0x00010001,210
HKLM,"%SGDKEY%","CardTrimThr",0x00010001,30
HKLM,"%SGDKEY%","CardRThr",0x00010001,30
HKLM,"%SGDKEY%","CardGThr",0x00010001,30
HKLM,"%SGDKEY%","CardBThr",0x00010001,30
HKLM,"%SGDKEY%","ParWhiteBlackEth",0x00010001,5
HKLM,"%SGDKEY%","ParWhiteBlackEthDG",0x00010001,5
HKLM,"%SGDKEY%","ParWhiteBlackSth",0x00010001,35
HKLM,"%SGDKEY%","ParWhiteBlackVth",0x00010001,10
HKLM,"%SGDKEY%","ParLabelingHth",0x00010001,30
HKLM,"%SGDKEY%","ParLabelingLeft",0x00010001,1
HKLM,"%SGDKEY%","ParLabelingTop",0x00010001,1
HKLM,"%SGDKEY%","ParLabelingRight",0x00010001,1
HKLM,"%SGDKEY%","ParLabelingBottom",0x00010001,1
HKLM,"%SGDKEY%","DT_Left",,"10"
HKLM,"%SGDKEY%","DT_Top",,"0"
HKLM,"%SGDKEY%","DT_Width" ,,"1.5"
HKLM,"%SGDKEY%","DT_Length",,"4.5"
HKLM,"%SGDKEY%","DT_Border_1",,"2.5"
HKLM,"%SGDKEY%","DT_Border_2",,"3.5"
HKLM,"%SGDKEY%","DT_BkTh",,"18"
HKLM,"%SGDKEY%","DT_MinWhThr",,"15"
HKLM,"%SGDKEY%","DT_MaxWhThr",,"45"
HKLM,"%SGDKEY%","ButtonNum",0x00010001,1
HKLM,"%STIKEY%","MF8300",0x00010001,1
[CNCAddreg.USB]
HKLM,"%SGDKEY%","AvailableDriver",0x00010001,1
[CNCUSDAddreg_XP]
HKLM,"%WIASGDKEY%","ColorMatch",0x00010001,1
HKLM,"%WIASGDKEY%","ColorGear",,"%CNC.ColorGear%"
HKLM,"%WIASGDKEY%","TextEnhance",0x00010001,0
HKLM,"%WIASGDKEY%","Descreen",0x00010001,0
HKLM,"%WIASGDKEY%","UnsharpMask",0x00010001,0
HKLM,"%WIASGDKEY%","HiDefinitionMode",0x00010001,0
HKLM,"%WIASGDKEY%","ProductId",,"MF8300          "
HKLM,"%WIASGDKEY%","ButtonNum",0x00010001,1
HKLM,"%WIASGDKEY%","DspGamma",0x00010001,1
HKLM,"%WIASTIKEY%","MF8300",0x00010001,1
HKR,,USDClass,,"{4BA01336-9934-455e-8FB8-4A47A638DF0E}"
HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E},,,"Canon USD"
HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,,,%11%\CNCC8300.DLL
HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,ThreadingModel,,"Both"
;  The above GUID is specific to MF8300 and MUST change for a different model.
[CNCUSDAddreg_VISTA]
HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11},,,"WIA Driver UI Extension"
HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11}\shellex\ImageProcessingFilter\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}
;  The above GUID is specific to MF8300 and MUST change for a different model.
HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC},,,"Canon Image Processing Filter"
HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,,,%11%\CNCE8300.dll
HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,ThreadingModel,,"Both"
;  The above GUID is specific to MF8300 and MUST change for a different model.
[WiaFiles]
CNCC8300.DLL
CNCI8300.DLL
CNCL8300.DLL
[Wia2Files]
CNCC8300.DLL
CNCI8300.DLL
CNCL8300.DLL
CNCE8300.DLL
[CNCDsFiles]
CISDS.DS
SGUI.DLL
SGUI_RES.DLL
WIARES.DLL
IOP.DLL
ITLIB32.DLL
SCANINTF.DLL
TPM.DLL
CNCFR08.DAT
MC2.TXT
JDA_CIMG.DLL
NBS4MB.DLL
NBSCOR4M.DLL
RMSLANTC.DLL
RSTCOL.DLL
[MPScanLLD]
CNCMFP36.INI,,,0x20
CNCLSI36b.DLL,,,0x20
CNCLSD36b.DLL,,,0x20
CNCLSC36b.DLL,,,0x20
CNCLST36b.DLL,,,0x20
CNCLSU36b.DLL,,,0x20
[CNCMediaFiles]
CSSAMP1.MID
;-------------------------------Source Index
[SourceDisksFiles]
CNZ005.ICC=1
ITLIB32.DLL=1
JDA_CIMG.DLL=1
NBS4MB.DLL=1
NBSCOR4M.DLL=1
RMSLANTC.DLL=1
RSTCOL.DLL=1
CISDS.DS=1
SGUI.DLL=1
IOP.DLL=1
SCANINTF.DLL=1
TPM.DLL=1
SGUI_RES.DLL=1
WIARES.DLL=1
CSSAMP1.MID=1
CNCFR08.DAT=1
CNFR08.ICC=1
MC2.TXT=1
CNCC8300.DLL=1
CNCI8300.DLL=1
CNCL8300.DLL=1
CNCE8300.DLL=1
CNCMFP36.INI=1
CNCLSI36b.DLL=1
CNCLSD36b.DLL=1
CNCLSC36b.DLL=1
CNCLST36b.DLL=1
CNCLSU36b.DLL=1
CNCLSO36b.DLL =1
[SourceDisksNames]
1=%D1%,scan.cab,
;-------------------------------String Aliases
[Strings]
Msft="Canon"
Mfg="Canon"
SGDKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\11.3\Devices\MF8300"
STIKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\STI"
DEFAULTKEYNAME="Software\Wow6432Node\Canon\SateraMFP1\Toolbox Ver4.9\Devices\"
KEYNAME="\Software\Canon\MFToolbox\"
WIASGDKEY="Software\Canon\SateraMFP1\WIA\3.0\Devices\MF8300"
WIASTIKEY="Software\Canon\SateraMFP1\WIA\STI"
D1="Canon MF8300 Series Setup Disk"
LPTENUM\CNC.DeviceDesc="Canon MF8300 Series"
ButtonApp        = "MF Toolbox Ver4.9"
CNCRFN           = "MF8300"
CNC.MDL          = "Canon MF8300"
CNC.SRS          = "Canon MF8300 Series"
CNC.DeviceDesc   = "Canon MF8300"
CNC.SPInfo       = "Canon MF8300 Scanner"
CNC.TwainDS      = "Canon MF8300 Series"
CNC.ColorGear    = "FR08"
PushButtonPushed1= "Scan-1"
PushButtonPushed2= "Scan-2"
PushButtonPushed3= "Scan-3"
PushButtonPushed4= "Scan-4"
CNC.FriendlyName     = "WIA Canon MF8300 Series"
greeting
Sixten