Installing Zen Sleek Photo 20 GB software over Zen Sleek softwa

I have a Zen Sleek 20 GB that can't/won't be fixed. I just purchased a refurbished Zen Sleek Photo GB. My question is - can I just install the Zen Sleek Photo software over the Zen Sleek's software Or, do I have to uninstall the Zen Sleek's software first Thanks

It's probably a good idea to uninstall your Zen Sleek's software before installing the Zen Sleek Photo's.
That said, I run 4 different Creative .mp3 players on my computer and haven't had issues with them. Still, it's probably a good idea to uninstall the older software.

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Zen Sleek Photo, Connection/software prob

I bought a Zen Sleek Photo 20 GB, installed the software, recharged the battery and connected it properly to my pc. Now my PC gives me a message that it can install the driver, wich I thought i already had by installing the software. anyways, I click OK, but it doesn't seem to find anything, and it also says this, so I click [X]
I register online, all the codes and whatsoever, click Creative Zen Sleek Photo Media Explorer and... nothing 'Your creative Zen sleek photo isn't connected to your PC' it says, but it totally is!
So my pc seems to recignise my Sleek Photo as being a 'Zen Creative' but the software doesn't! something's odd here, since I properly installed, registered and connected it. On 3 different USB's, both direct ports as Hubs.
Now I might also include that although my pc seems to recognise the Sleek Photo, on-screen of my Sleek Photo, there is no indication whatsoever that it notices it's connected to the PC.
I read something about the Firmware ( which I can't install since I don't have Service Pack ).
The MediaSource Organiser seems to be working fine though.
I re-installed the Software TWICE, reseted and disk-cleared the Zen Sleek Photo, but nothing seems to work. can someone help me? I'm really desperate for help
And i totally don't want to have spent ?99.95 ( Plus ?9.95 for some kick-ass headphones ) for nothing here
I think I posted about everything hee now. any ideas or comments? thanx in advance.

I have Windows 2000 so this means I "can't" buy Zen Sleek Photo because it requires Windows XP?
Or is it possible to use Zen sleek photo in Windows 2000 somehow. I don?t need WMediaplayer (0) or Creative MediaSource, they are not so important in use I think.
Can I install drivers to W2000?
(I?m from Finland, sorry for bad english. Hard Rock Halleluja!)

Zen Sleek photo is great but has terrible softwa

Ok, Im posting this for one reason. The software to edit,transfer, compile playlists, or do anything for the Zen Sleek Photo is horrible. It is very long and tedious to do one simple change. Don't get me wrong I love my Sleek Photo. its great. But editing songs and making playlists in the creative mediasource is really horrible. I had a Zen Micro and it had Creative Mediasource as well, but It was different. It allowed me to veiw all the tracks at once, or all the albums, or all the artists and showed them to me AS THE WOULD APPER IN THE PLAYER. The Sleek Photo has the folders of the music and it is really hard to keep track of your newly transfered music and maybe not yet correctly labeled stuff if you don't know it doesnt have an artist or something. I was hoping someone could help me out? tell me that im stupid and say there is a preference you can choose, or hey here is some third party software, it works great.
That would be wonderful
thanks

No one at all?

Zen Micro Photo not detected by ZEN softw

Hi, I have been having a heap of trouble getting my microphot to talk to the software. I had all the common issues with demo shield, itunes reinstalled Adobe products uninstalled etc,. The device is detected by windows but the software tells me it is not connected. All the creavite software has been installed many many times. Anyone got an idea?

beesquared, ok the computer does recognize it. Now you need to do 2 things which was in the link I provided <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url].
Do #3 and #5:
3. Open Task Manager, click on processes, look for the process WDFMGR.EXE. If its not listed then, clicl Start > Run, and type CMD. In the command prompt window type SC START UMWDF. Check Task Manager and see if this process is listed and try WMP0 again.
5. Start REGEDIT and navigate to HKEY_LOCAL_MACHINESYSTEM\ CurrentControlSet\Enum\USB. Right click the USB string and select Permissions. Make sure 'Administrator' and 'Everyone' have 'Allowed' ticked for Full Control permission. If you do not have 'Everyone' then click the Add button, add the username, and then give it Full Control.Message Edited by DM on 0-4-2006 07:47 PM

Can I use the battery from 4gb Zen Micro Photo in the 8gb Zen Micro Pho

Can I use the 3.7V Li-ion Polymer Battery 680mAh in my 8gb Zen Microphoto? The 8gb came with a 3.7V Lithium Ion Battery 830mAh.

rrochlis,
The mAh is a measure of a battery's total capacity. The higher the number (ex. 600 mAh, ,500 mAh) the more charge the battery can hold and usually, the longer a battery will last under a certain load. If you're going to use a lower mAh battery, you will get shorter playback time.
Jason

Zen Sleek Photo, the longer I own it, the more irritated I

I've had mine for maybe /2 years now, and I am starting to desire an MP3 player that actually works smoothly. Sometimes the screen freezes and makes songs skip. Half the time, the sorry software known as Media Explorer freezes and will not let me transfer my music. I tried Media Player for transfers, and it does not even "see" my Zen. And none other of the Creative programs can get around this problem for some reason. Theres a couple gigs of music on my computer that cannot be transferred because of "Unspecified Error"s occurring. I've tried shortening file names, posting on here, numerous resets, and nothing works. Bit rate does not appear to have anything to do with it either, as all the songs that will not transfer do not share a uniform bit rate.
Next, has Creative ever offered any type of Update for the Zen Sleek Photo?
No.
To date, I've never seen one. Unless someone can show me otherwise. This appears to be the blacksheep of the family, because there is practically zero support for this thing. I would imagine that the majority of the problems I've had could be fixed with a simple update, but I may try to pee a hole through a rock instead. At least I know thats possible.
Zune, you're looking pretty good.

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

Zen Sleek Photo no longer recognized

I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. [email protected]

SheriMc wrote:
I have a Zen Sleek Photo 20GB, software version .5.0 - - My computers (PC and laptop) both recognized my Zen Sleek until Windows SP3 update. Since I have restored both back to before SP3 and WMP. Still not recognized. I've gone to the recovery mode on my Zen and done everything BUT the reformat. Now I've installed SP3 and WMP. Nothing hel
ps.
Creatives website says there aren't any new updates for me. I hesitate to reformat as I don't want to wipe it clean and then still not be able to add music, pictures, etc. The Zen does work great, just isn't recognized. I've read this same problem with other models and tried the suggestions, nothing works. Any new ideas? I dont' want to buy a new MP3/iPod. Thanks
Have you tried connecting to another computer? not yours maybe friend owns a Vista? You would not have to install ANY Creative software to check.Rear usb ports. Did you have WMP prior to the SP3 update? I know that is a special cord for the player ( i own a sleekphoto) are you using the cord that is made by Creative & not a generic one?The genreics can damage your device. Did you reinstall WMP?You won't need to buy another player since it works.

ZEN Sleek photo not recognized tried everything HEL

i bought my zen photo sleek today, the software installed, the device was recognized. I started transferring files which stopped at file 97 and didn't do anything. I clicked cancel which made the tranfer window freeze and not respond anymore. Task manager didn't open so i rebooted my computer. After this the device wasn't recognized anymore. since then i've tried EVERYTHING i could find on this forum but failed. all setting seem to be ok, i reinstalled al the software twice, downloaded the hotfixes etc. nothing works. I mailed customer service and am wiating for a reply, anyone any ideas in the meantime ?

general_tomorof wrote:My firmware is version .0.0eaifaik, for the zen sleek photo there is no v2.xx..the release was only few weeks ago, so the firmware is very new and maybe not full functionable on all pc's.and it is not possible to update your firmware without connection to your player..Edit: i already installed WMP0
Apologies, I just noticed this was a Sleek Photo, rather than the original Sleek.
I'm guessing the Sleek Photo must be PlayForSure, so for some reason Windows is not picking up the MTP device driver. You can try forcing Windows, through Device Manager, to look in the directory C:\WINDOWS\INF where the MTP driver information is located.
Failing that, have a look at the link "problems with connecting using MTP firmware" in the FAQ post.

Zen Micro Photo Accu in Zen Mic

Hi there!
What I want to know: is it possible to put the Accu of the Zen Micro Photo in a "normal" Zen Micro? The Photo Accu has a greater Capacity (over 800mA, I guess)...so it should increase the runtime a lot! Has anyone tried this?

Great! Next question: where can I buy those Batteries? In the Netstores I only found the normal Accus for the Zen Micro with 680mA...

Zen Micro Photo Fre

I just purchased a Zen Micro Photo 8gb just over a month ago and the screen froze on me. I am not a computer saavy peson, so I have no idea what to do and customer service just gives you links to look it up yourself. Has anyone had this problem of the screen freeze and is there something that I need to do. Please help....

Try doing a disk clean up. Enter recovery mode by removing the battery and then holding the power switch in the on position while replacing the battery until the recovery screen appears. Then select disk clean up. After it is done with the disk clean up, select reboot. If that dosen't work you may have a defecti've player since it is still so new. If that is the case try returning it or if you can't return it, send it to Creative, and they will be able to replace it for you since it will still be under the warrenty.

Zen-Micro Photo Freeze up H

I have had my Zen Micro Photo a little over 0 months and yesterday it froze up and I turned it off and back on and it just hangs at the Creative screen.
I have taken the battery out and placed it back it. I let the battery run down and re-charged it but nothing happened. ?I really need this thing to work. There is no reset button. Help.

From the FAQ on How do I access Rescue Mode/Recovery Mode on my player?: Creative Zen Micro and Zen MicroPhoto Players
. Make sure that battery is charged.
2. Detach your player from your PC, and ensure that it is turned off.
3. Remove the battery.
4. Move and hold the Power button to the <i>Power On</i> position and re-insert the battery to the Zen Micro. <i>Hold the Power button until the Recovery Mode appears.</i>
if you vote 'worst' for a post where I try to help you, I don't see much point in trying to help you. :|Message Edited by skb on 04--200708:04 PM

I'm willing to buy any faulty Zen Micro Photo (black) mp3 players or Zen V Plus (black and bl

Hi, if anyone has a Zen Micro Photo (black one) or Zen V Plus (black and blue)?that is faulty and wants to get rid of it, contact me and we can arrange something. I li've in the United Kingdom so you must be willing to send it to there. I am happy to pay by PayPal.
Regards.

I have a 4 gb black and blue Creative Zen V? Plus..... the screen is fadingg off so i'm getting pissed... and i'm panicing too because i dont thinkg creative will take it back... Your Interested? The physical features other than the screen are probably perfect because i bought a rubber case for it and had screen protection...

Zen Sleek Photo - XP doesn't install player

Hi peeps,
Being a Creative fan :smileysurprised: I decided to add the Zen Sleek Photo to my repertoire of Creative kit (Gigaworks S750 and X-Fi Fatality SoundBlaster).
Well, it arri'ved this morning and after installing the software (except WMP0 as I already had that) I plumbed in the player and after getting the XP bubble "Found New Hardware" and the "Welcome to the Found New Hardware Wizard", when prompted to install the software for it, all I'm getting is:-
"... There was a problem installing this hardware
MTP Device
An error occured during the installation of the device
The service did not respond to the start or control request in a timely fasion..."
Any ideas as to what the problem is?
Hope someone can help as I'm mega frustrated that I can't even get any of my tunes on it to even give it a whirl - looks nice though
Many thanks in advance,
LAGAVULIN

Lagavulin wrote:
In reference to SSR's post, sure, I accept that these issues are not exactly unresolvable, but there is TOO much inconvenience involved for TOO many people. It shouldn't be a case of trawling through umpteen websites/FAQ's just to get a vague idea of what *might* be causing a problem. And since it appears these issues are quite frequent (from a commercial aspect at least) IMHO, Creative should attempt to proffer some easier resolution to the potential pitfalls, possibly by adding a few extra bits of software/instructions with the product.
Agreed
Creative should perform more checks on the computer to make sure that everything is required and installed and configured correctly to use the player. The steps listed in the MTP FAQ <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Are the most common methods to solve device detection issues. I'm sure Creative is aware of these problems and that these can be done. However Microsoft should be involved as it is their standard and Creative is simply making their products to the standard set out by Microsoft. Hopefully when WMP comes out, Microsoft would implement these changes or even change the way the computer recognizes MTP devices without disturbing the existing programs that do support MTP, like Notmad Explorer and Media Monkey. The suggestions listed in the FAQ are from Microsoft (hotfixes) and the users who have posted on the Creative, Dell, and iRi'ver forums. The suggestions were simply gathered up and put together.
<a href='http://www.myfilehut.com/userfiles/54685/fixup.zip' target=_blank>This[/url] file basically does everything listed in the FAQ, just doesn't download the hotfixes for you, but does do the registry changes, the Windows Services, and other things as well. Its a simple solution which I will start giving as suggestions more and more, hopefully it will end up in the MTP FAQ.

Using Zen Micro and Zen Sleek Photo software on one compu

I have had a Zen Micro for a while. No problems using it. I just bought a Zen Sleek Photo. I am going to let my daughter use the Micro and I will be using the Sleek Photo but haven't set it up yet. Can I use the software that I loaded for the Zen Micro for the Zen Sleek Photo to load music and recharge the battery? I checked on the Zen Micro- system information it is version 2..02. But I am assuming the Zen Micro software will not work on the Sleek Photo. I have only one computer and want to be able to use both MP3 players. So do I have to delete the Micro software before loading the Sleek photo software? Will the Sleek photo software work with the Micro to load music into the Micro and let me recharge the battery? I have windows XP and windows media player 0.

Knitter,
The Zen Micro Photo uses MTP for accessing the unit. If it is detected in WMP0 properly, then that is all you REALLY need. You may find the Micro Photo Media Explorer software usefull if you intend to use the contacts / tasks items, but that is the only program I would say is "needed" to get full function.
Daniel

Creative Zen Sleek Photo & Windows Vi

I've got a Creative Zen Sleek Photo player, and I just got a new computer for school. Since all new computers come standard with Vista, I can't download any of my Creative software because it is not compatible with Vista. Is there any kind of?download update or file that I can get so that I can make the software compatible and install it's

You do not need to install the software on the disc. The driver is nati've to the Vista OS. Windows Media Player can Sync to the player rip cds, ect.

Installing Zen Sleek Photo 20 GB software over Zen Sleek softwa

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