Installion problem with Adobe Photoshop Elements 10
The setup first wants to de-install, instead of installing Adobe Photoshop Elements 10. I confirm to de-install, but then I get the message : Specified path is empty and then no installation. A prior Adobe photoshop emelents version was deleted manually from the computer and the deactivation did not happen.
What needs to be done to run the installation?
http://helpx.adobe.com/photoshop-elements/kb/error-2343-specified-path-empty.html
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Installation problem with Adobe Photoshop Element 10
Good day
I purchased the Photoshop and Premiere Element 10 suite and I had no problem the first time I installed it to my computer. However because the first time I installed it in french and want to change for english to I uninstalled both.
When reinstalling I had no problem with Premiere however Photoshop Element refuse to reinstall giving me the error message ''Failed to install Share technologie''
I turned off both antivirus and firewall and it does not work
I need helpUninstall each and every bit of Adobe software on the system, including Adobe Reader etc., then try again. You may also need to delete the caps.db in C:\Program Files (x86)\Common Files\Adobe\caps.
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Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements (video-editing program) forum.
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This is really strange. I have used Photoshop Elements
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Does anyone know if there is a compatibility issue between iTunes and PS Elements 4 ?
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Anyone have any suggestions.
Hi,
You can try to activate your product offline and it would not ask you for Sign in Window again.
1.Disconnect your Internet connection
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Thanks,
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Problem with installing Photoshop elements 9 and adobe support advisor
Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
cpsid_82829s5 Missing installation file bootstrapper error occured
with this code for a support from adobe 00-67325-032018052012
I unistalled it and retried, but nothing.
Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
Thank youIn the error message it doesn't tell me
"Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
Messaggio originale----
Da: [email protected]
Data: 18/05/2012 22.20
A: "Questionlady"<[email protected]>
Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor? If so can you please list each step and the result of those steps. This will allow us to best advise you on your next steps.
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Start a new discussion in Trial Download & Install FAQ by email or at Adobe Forums
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Problem with Adobe Premiere Elements 10 : error DW046
Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
When creating a new project , I get the following message :
following a serious error, Premiere Elements 10 must stop
Then I click OK and I get a new message :
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Then I end up to the error report window. I have sent the error report to Apple ( I can send it to you if you want)
I have also got the following error message :
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Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
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When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
Thanks you for your helpAT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
It seems that it is now working.
Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
Re: problem with Adobe Premiere Elements 10 : error DW046
created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Problems installing Adobe Photoshop Elements 9 - Rollback action issue.
Im having problems installing Adobe Photoshop Elements 9.
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DaveHi
Thanks for your reply. Antivirus and security software all turned off. I have tried all the solutions in the troubleshoot section but still having the same problem.
Much obliged
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Problem opening Adobe Photoshop Elements 13
After unzipping Photoshop Elements 13, I received a error message saying
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On Thu, Nov 6, 2014 at 4:00 PM, Jeff A Wright <[email protected]> -
Problem with registering Photoshop elements 13
Hello,
it would be great if somebody could help with the following.
I have problems with regstering Photoshop elements 13.
The problem is described in Anmeldungs-, Aktivierungs- oder Verbindungsfehler | CC, CS6, CS5.5
I tried with all 4 offered troubleshootinh steps and found no issues -> I can access http://www.adobe.com, https://www.adobe.com and https://lm.licenses.adobe.com, firewall is switched off, time is correctly set and global sign root CA is installed in my trusted root store ...I still I cannot access adobe's registration server and complete registration.
Interestingly the following web page is offline: www.adobe.com/go/getactivated_de
Any ideas what could be the problem?
Is the registration service offline for German customers?
Am i missing something?
Thanks!
Kind Regards,
StephanAfter unzipping Photoshop Elements 13, I received a error message saying
that PSE had detected an impending shutdown of my computer, and that I
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ignore or quit. Given those choices, I quit, then shutdown the computer
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got a error message saying an installer was already running and I should
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attempted (FOR 6 HOURS) to obtain assistance from Adobe technical support
and either waited for a return call, waited on hold, attempted to
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technical support was not available on the phone for PSE. I finally gave
up and went to Chat. There, attempting to explain what the problem was,
(see above), I guess I took too long to respond, the chatter closed the
chat, and I was not able to reconnect to chat. After 5 attempts were
denied, I contacted a friend who has computer operations experience. After
an hour of attempting various things, he told me to hit "ignore". PSE
installed correctly and I'm now using it. This was an extremely shoddy
performance by Adobe -- first a glitch in the install process, and then no
help from tech support.
On Thu, Nov 6, 2014 at 4:00 PM, Jeff A Wright <[email protected]> -
I had purchased Adobe Premiere Elements along with Adobe Photoshop Elements for my MacBook Air
I had purchased Adobe Premiere Elements along with Adobe Photoshop Elements for my MacBook Air OSX Mavericks. Due lack of space I had to reiinstall OSX and could not retirieve from Seagate Back-up drive software in workable condition. Options please?
yehudaleib
All you should have to do is to go to the Adobe web site http://www.adobe.com.
Sign in with your Adobe ID and Password.
Then go the web page's Search field and type in "My Orders".
Follow the "My Orders" link to your orders, find the order corresponding to the version in question.
There should be an opportunity there to download a new set of installation files.
Do you have your purchased serial number? If not, I am not sure if it will be included in the "My Orders"
area. But, it should be in the "My Products" which you can access from the Search field. Click on the
name of your product in "My Products", and the serial number should be revealed.
Please let us know the outcome.
Thank you.
ATR -
Problem with Adobe Premiere Elements 12 using Scary Halloween template
I'm having a problem with Adobe Premiere Elements 12 using Scary Halloween template under Menu Theme. My problem is the red line is default to Scenes. I would like it to default to Play. How can I do that? Is it a bug?
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Thanksjeffrey caban
No bug. Just the way the .psd for the Scary Halloween template was put together.
You are going to have to get into the .psd for the Scary Halloween template and rearrange the
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adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?
Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process: Adobe Updater
Path: /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd
Responsible: Adobe Updater
User ID: 501
Date/Time: 2014-11-21 12:39:47.691 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93982952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x96f15167 pthread_kill + 101
2 libsystem_c.dylib 0x940f029c abort + 155
3 libc++abi.dylib 0x99fe06c9 abort_message + 169
4 libc++abi.dylib 0x9a00147d default_terminate_handler() + 264
5 libc++abi.dylib 0x99ffec30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x99ffe64b __cxa_throw + 116
7 "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8 "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9 "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93983992 kevent64 + 10
1 libdispatch.dylib 0x96f1e899 dispatchmgr_invoke + 238
2 libdispatch.dylib 0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
ss: 0x00000023 efl: 0x00000206 eip: 0x93982952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 - 0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected]
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