Installraion mse in vsphere and add to prime infrastructure

hi all!
I have prime server during the test but the problem has occured.
During add to the mse server at prime server
i can see the message below:
" No response from server. It maybe unreachable, or server is down or HTTP connection to server failed"
Things have already been tested
: i has test the NCS username/password is configured default configuration
I'm using the prime server version 2.0 and the mse MSE-VA-7-5-102-101-LowEnd.ova are used.
If not properly configured, and OS version, please fix and help me

The Versions are incompatible.
Refer to the Cisco Prime Infrastructure and Cisco Wireless Release Compatibility Matrix in this document:
http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#pgfId-148410

Similar Messages

Prime Infrastructure 1.2.0.103 and Virtual MSE 7.3.101

Hi,
I cannot integrate Virtual MSE 7.3.101 with my Prime Infrastructure 1.2
After I setup MSE via its wizard, I make a change on WCS username and password.
When I try to integrate MSE with Prime Infrastructure, Prime notify me about the mismatch username/password.
Both systems are fresh install on my UCS C220 M3.
Does anyone has the same issue as me ?
Thanks,
Pongsatorn Maneesud

Hi Scott,
I decide to install a new Virtual MSE then after complete setup the initial wizard. This error appears,
when I check on the CLI of MSE, this message appears,
Does anyone can solve these issues ?
Need to resolve this since it gonna be on production soon.
Thanks,
Pongsatorn

WLC 5508, Prime Infrastructure, 7921 phones and QoS

Hi everybody!
I have deployed about 50 wireless cisco phones int the network with 27 APs with the WLC 5508.
I'm trying to investigate phones behaviour (I have some loss of audio).
And I use Prime Infrastructure for monitoring.
I run the Voice Diagnostic on the selected two phones.
and in the Charts I see the next:
1. for one phone "Downlink AC Queue Usage" shows all the traffic of "voice packets". but "Uplink AC Queue Usage" shows all the traffic of the "Best efforts packets".
2. for the second phone "Downlink AC Queue Usage" shows all the traffic of "Best efforts packets". and "Uplink AC Queue Usage" shows all the traffic of the "Video packets".
that is strange, very strange. the WLAN of these phones uses platinum QoS. none of other WLANs uses "gold" QoS.
does this mean I have a QoS misconfiguration?
where may the failure be? WLC? switches? router?
please, any suggestions...

I noticed few misconfigurations as per your response
1. Are you configured AP as FlexConnect ? If not AP connected switchport should be configured as ACCESS port & trust DSCP. If it is configured as FlexConnect, then you can configure switchport as turnk & in that case you have to trust CoS using "mls qos trusct cos" command.
2. WLC connected trunk ports always to be configured to trust CoS not DSCP. Otherwise WLC set QoS value ignored by your switch.
3. If you WLAN is set for Platinum then you have to configure Platinum QoS profile for 802.1p & set value as 6.
I would suggest you to verify QoS value preserve across you switch network. You have to take some wireshark packet caputres (as shown in my reference link) and make sure your voice packet DSCP goes into rest of your network as EF. You need to do this for upstream & downstream (from 7921 perspective) traffic. Here is the traffic flow if AP connected to switchport 1 & WLC connnected to switchport 2.
7921 <-> AP <-> Switch port 1 <-> Switchport 2 <-> WLC <-> Switchport2 <-> Rest of your network
Once you do this, then you can go to Prime & check those charts to reflect QoS values correctly. Otherwise you do not know where these QoS value get stripped/or modified in your network.
HTH
Rasika
**** Pls rate all useful responses ****

Cisco Prime Infrastructure 1.3 to 2.1

I have a Cisco Prime Infrastructure version 1.3 virtual appliance and we have a new Prime Infrastructure version 2.1 virtual appliance set up. I would like to get the wireless information put into the new server. This includes the WLC and APs and then the campus maps and the location of each AP on the map Im not sure if the heat mapping is a feature of Prime or if I have to set that up too. But I would like the heat maps.
What would be the easiest way todo this?

Are you logged in with a cisco.com (CCO ) userid? I just checked it and it works fine for me.
You can navigate down to it via:
HOME
SUPPORT
PRODUCT SUPPORT
CLOUD AND SYSTEMS MANAGEMENT
CISCO PRIME INFRASTRUCTURE
INSTALL AND UPGRADE
INSTALL AND UPGRADE GUIDESCisco Prime Infrastructure 2.1 Quick Start Guide

Cost of Prime Infrastructure 1.2 upgrade to 2.0

A customer is willing to buy the following Prime 1.2 configuration:
R-PI12-UP-K9
L-PI12-1.5K-UP
L-PI12-LF-1.5K-LIC
L-PILMS42-1.5K-U
R-PI12-BASE-K9
They want to know if by buying the following SKUs, they will be able to updgrade via the PUT tool to the 2.0 with no additional cost:
CON-SAU-PI12LMSU
CON-SAU-PI1115K
CON-SAU-PI12BASE

You are correct that you used to not have the option of a support contract-based entitlement for major release upgrades of the LMS product. Cisco has changed the support contract offerings with PI 1.2 / LMS 4.2 and later. Please refer to the ordering and licensing guide here which states:
CiscoWorks LMS 2.x/3.x and Cisco Prime LMS 4.0 and 4.1 were offered only with Cisco Software Application Support (SAS). When upgrading to Cisco Prime LMS 4.2 through Cisco Prime Infrastructure 1.2 you can continue with your existing SAS contract for LMS. If you have an LMS 4.x release covered under an SAS contract you are entitled to this and future Cisco Prime Infrastructure 1.x releases at no charge. You also have the option of canceling your existing SAS contract on LMS, obtaining credit for the balance, and purchasing a new SASU contract for Cisco Prime Infrastructure 1.2, which entitles you to free minor and major release upgrades to Cisco Prime Infrastructure.

Prime Infrastructure 2.1.1 cannot add more than two interfaces in Dynamic Interface Controller Templates

Cisco Prime Infrastructure is a damned nightmare of browser bugs (some features work in IE8, some in IE9, and some only in Firefox). And I am not sure if what I am experiencing is a browser bug - or a real bug - or something that I was able to do before and can't any more? I would love for someone to either explain why this is happening to me, or reproduce the bug!
I'm running Prime 2.1.1. I am doing this ...
Configure > Controller Template Launchpad
System > Dynamic Interface
Select a command > Add interface (GO)
Enter all the properties - roll to the bottom of the page, and click Apply to Controllers
I have four controllers. And normally I would add an interface for each controller. But I can only create two out of the four. It doesn't matter which two I choose. When I click Add under Manage Interfaces for the third controller, I cannot click the Done button to apply it (see screenshot, attached). I have found that if I change the VLAN to something else, it will let me save it. But ... why? I went back and reviewed all of my existing interface templates and I am not doing anything different. Although, they were all created a long while ago using WCS 7.x.
Any help, guidance, or confirmation of insanity would be appreciated.
-Steve Ballantyne

I doubt I will get any hits on this here but I always try. I opened a TAC case. I will come back and comment on whatever they find.

User Name and Password for Cisco Prime Infrastructure 2.1

Hi all:
I am stuck at the login page of Cisco Prime Infrastructure 2.1.
I have tried using the user name root and its password (when log in with root at Vsphere Client) and also the login user name "before" get into the appliance infrastructure, all cannot work.
Anybody knows what is the default username or password or any way to set the username and password for this Cisco Prime Infrastructure 2.1 website?
Thanks!
tangsuan

Hi Tangsuan,
Following is the documented procedure for password recovery..
In order to modify the GUI root user password, you will need to login to the NCS CLI
as an admin user, and enter the command
"ncs password root password <new password>" (without the quotes)
This should set the web interface root user password :
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/manag.html#wp1268889
If you have lost your CLI password , try the default logging that is ,
CLI user is admin and not root, so please try logging in as admin with
the password that was set during setup. If that does not work , you need
the install disk that came with the appliance to recover that password.
Follow these steps:
Recovering a Lost Admin Password
If you lose or forget the admin password for NCS appliance, follow these steps.
Step 1 Reboot the NCS appliance with the ISO DVD inserted. The Cisco Prime Network Control
System Welcome screen appears:
ISOLINUX 3.11 2005-09-02 Copyright (C) 1994-2005 H. Peter Anvin
             Welcome to Cisco Prime Network Control System
To boot from hard disk, press <Enter>.
Available boot options:
   [1] Network Control System Installation (Keyboard/Monitor)
   [2] Network Control System Installation (Serial Console)
   [3] Recover administrator password. (Keyboard/Monitor)
   [4] Recover administrator password. (Serial Console)
<Enter> Boot existing OS from Hard Disk.
Enter boot option and press <return>.
boot:
Step 2 Select the desired recovery option, 3 or 4, depending on how you
are connected to the appliance and then follow the prompts.
Thanks-
Afroz
***Ratings Encourages Contributors ****

When is Cisco Prime Infrastructure 2.0 released, and what does 2.0 offer?

We are running Prime Infrastructure 1.3 primarily for wireless management at this point. We have enough licenses to add all our switches, routers, and firewalls, but we're hesitant to do so until 2.0 comes out. While there are some features for backing up and configuring switches and routers, 1.3 still seems pretty limited in regards to non-wireless features. For example, nearly every report in 1.3 is for wireless controllers or AP's, there are no reports I've found relevent for switches and routers. I've read a lot of blogs, cisco posts, and white papers talking about how Cisco Prime Infrastrucure 2.0 will finally consolidate Prime into a truly all-in-one network management suite that can manage the entire Cisco environment. Does anyone know when it's officially being released? Does anyone have an tech sheets on what's new in 2.0, or what its capabilities are? I want to better understand what 2.0 has to offer, when it's coming out, how to upgrade, so I can start planning for the upgrade and eventually importing all our network devices to Cisco Prime for centralized management. Any useful information or links would be appreciated.
Thanks,
Christian

PI 2.0 is in Beta mode for testing in closed group already. However it may still take some time to get released on CCO for FCS.
I think it is expected to be released between aug-sep. BU has also started working on CPI 2.1, which you can see test uploads on CCO.
For what does it have for customers?
> As Cisco have a vision of one network Management software for both wired and wireless infrastructure, which started getting real partially with Cisco PI.
As WCS got evolved to NCS and eventually to Cisco Prime Infrastructure, but it doesnt yet have full Management capability for wired infra., which is there with LMS.
With CPI 2.x Cisco plans to blend entire LMS and WCS features together.
-Thanks

Cannot add WLC 5508 to Prime Infrastructure 2.1

Regards,
I've been migrating / implementing a WCS to PI 2.1. I had several problems at first to add the 11 WLC we have to PI which I could be solving by trying and testing as I have not found many references by Cisco when it comes to troubleshooting when deploying PI.
I have several queries:
1. The WCS was added 11 WLC using different SNMP communities are configured on each of them. At first when trying to add the WLC had PI SNMP communication problems. I performed the test to eliminate any of the WLC added to WCS and add it again with some communities already existing R / W without any problem. At the end, I could not add the WLC so I had to create an SNMP community with the IP of Prime in the WLC so that they can be added. Does anyone know what is the cause of this?
2. I could not add a WLC 5508 IOS 7.3 using this method, even creating an SNMP community and IP mask 0.0.0.0 / 0. No access list or FW in between the WLC These WLC are spread over several countries but i was able to add the other WLC adding a community in each WLC pointing to the IP of Prime. It is similar to this case:
https://supportforums.cisco.com/discussion/12232506/cannot-add-wlc-5508-v761200-prime-infrastructure-21
Thanks for the help.

It turns out that this situation was caused by a bug in 7.6.120.0 (CSCuo73572).
TAC handed me an escalation image (7.6.120.16) that fixed this.
Added the controllers sucessfully on the first try.
Phill

Cannot add WLC 5508 7.2.111.3 to Cisco Prime Infrastructure 2.0

Though the Cisco Prime Infrastructure Compatibility Matrix list out that 7.2.111.3 is supported for PI 2.0
I am not able to add the controller to the PI 2.0.
The Reachability Status always shown "Unknow" and SNMP Status always shown "No response for SNMP Get".
There is no firewall between the WLC and PI.
And ping test shows it is reachable.
If I try to add controller by non-management port (I know it is not work but I want to try the reachability), the Reachability Status shown "Reachable" but the SNMP Status always shown error.
And if I use some SNMP testing software to test the SNMP port. SNMP can be quoted.
I have try to lower down the "Maximum VarBinds per Get PDU" but no luck.
Any thing I can do to troubleshoot the problem?

Yes, I follow the procedure but it does not work.
Another update:
I add another WLC with version 7.0.98.0. It is fine.
And I setup another new PI 2.0 and new temporary WLC5508 with 7.2.111.3 to test. It work fine also......
So, I am wondering the existing 7.2 WLC have problem in responsing the SNMP Get. But I dont have any idea to test....
Do anyone have idea to test the snmp connection between PI and WLC?

Prime Infrastructure 2.1 - User add failed : Some unexpected internal error has occurred.

Setting up Prime Infrastructure to manage 2504 WLC, trying to add Lobby Ambassador and I get this error message:
User add failed : Some unexpected internal error has occurred. If the problem persists please report to the Tech Support.
Technically, this is my second attempt at setting up PI. I set it up initially with the wrong version of PI and created a lobby ambassador. I followed the instructions from the forum with a similar problem that said to remove the trap receiver on the WLC from my first attempt at installing PI.
https://supportforums.cisco.com/discussion/11110686/failed-add-device-wcs-reason-common-1-some-unexpected-internal-error-has-occured
I'm now able to add a Lobby Ambassador as long as its not the same username that I created on the previous PI setup. So I suspect this Lobby Ambassador username is somewhere on the 2504 WLC, but I can't find it anywhere to remove it.

I have just been struggling with a similar issue on a fresh install of Prime 2.1 Upgraded to 2.1.1.
If I try to create the user with lobby ambassador role it just fails with "unexpected internal error".
I eventually found that by creating the user as a normal admin user first - the user is added. You can then go in a remove the admin role and change the role to lobby ambassador. This works with no internal error and the lobby admin user is working fine.
I would say it is just a bug.

CANNOT ADD WLC 5508 HA MODE IN PRIME INFRASTRUCTURE 2

I have two 5508 7.5.102 in HA mode and i am trying to add theme in cisco prime infrastructure 2 but i am taking back unreachable. Controller can ping the prime. I adding the controller using the management ip address of controller. Have anyone meat thise issue ? I also have problem when adding switches in stack mode (WS-C2960S-48TD-L)

Hello!
Check, that the service-port of the wlc is not in the same subnet, as Prime ip address

MSE 3355 / PRIME INFRASTRUCTURE 2.1

I'm integrating a Cisco Prime Infrastructure 2.1 with MSE 3355 for location services and wIPS. I have several questions that I could not clear and would like you to help me giving me some indication with the steps I must take to fulfill these tasks.
1- The Maps added to the CI 2.1 are not showing the location of the Rogue APs and Rogue Clients seen in the network.
2.- The AP Clients location is not showed in the Maps.
3. I require to know what is the process for classifying Rogue APs in the PI 2.1.
5. I get the message "Collection Failure" of three WLC in the Cisco Prime Infrastructure but the data that the message shows is collected normally.

I have already resolved this two points:
1- The Maps added to the CI 2.1 are not showing the location of the Rogue APs and Rogue Clients seen in the network.
2.- The AP Clients location is not showed in the Maps.
I still have this questions:
3. I require to know what is the process for classifying Rogue APs in the PI 2.1.
5. I get the message "Collection Failure" of three WLC in the Cisco Prime Infrastructure but the data that the message shows is collected normally.
6.-We have this error message in the allocation profile for a WLC wIPS. (Note, this is WLC version 7.0.250.0)

Prime Infrastructure 1.3 menu and dashboard customizing (via TACACS)

Hi there
I know the possibilities of virtual domains and group tasks in Prime Infrastructure. In this case, we have a PI 1.3 and I would like to ask, if someone know if there are ways to customize the following parts of PI:
1. Define customized templates on PI itself (show or hide different dashlets) and apply them via a TACACS+ attribute?
2. Show or hide specific submenu items on a menu in the lifecycle theme (for example, I would like to hide the submenu Wireless Configuration under Design)?
In my opinion, I think this is not possible, but I want to get sure about it.
Thanks in advance and best regards
Dominic

Hi Dominic,
1.customizing template is possible ,however "show or hide different dashlet is not possible.
when you create a new dashboard and add new dashlet into it , this will be specific to the use Only.
2.Unfortunately it is also not possible.
Thanks-
Afroz
***Ratings Encourages Contributors ****

Cisco Prime Infrastructure 2.0 and ASA 55xx platform

Hello,
We recently upgraded to Prime Infrastructure 2.0 with the hope being able to manage our ASA's from PRIME (and complete an LMS migration).
When I attempt to add ASA's to prime i get the following collection errors:
Unable to collect processor and RAM information.          Processor and RAM information.          Unexpected error. See the log file inventory.log for details.
In the logfile I get the following XML parsing error on the MIB:
<palError>
<deviceId>6284310032</deviceId>
<code>VALIDATION_ERROR</code>
<message>Failed to validate output XML: cvc-maxInclusive-valid: Value '3484331296' is not facet-valid with respect to maxInclusive '2147483647' for type 'int'.</message>
<result>
    <result xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="/CISCO-MEMORY-POOL-MIB/xmp-im-file-system-module.xsd">
      <xmp-im-file-system-module>
        <MemoryPoolStatistics>
          <memoryPoolIndex>1</memoryPoolIndex>
          <free>4294967295</free>
          <largestFree>4294967295</largestFree>
          <used>3484331296</used>
        </MemoryPoolStatistics>
To me it seems that the ASA returns a value that is bigger then int32 and thus causes an overflow? Any clues? Workarounds to add an ASA to Prime without checking these MIB'S?
Regards,
Marcel

The X series (all with 64-bit SMP images) are not currently supported by PI 2.0. We can hope for a device update in the coming months to remedy that situation.
If you click on the arrow next to the help icon in the top right of your PI and choose "Device Level Support" you will see:
Cisco ASA-5500 Series Adaptive Security Appliances
Features :
Topology
LLDP Neighbor Discovery
CDP Neighbor Discovery
Configuration
Configuration Archive
Software Image Management
Monitoring
Device Availability
Reachability
Inventory
Physical
System - Memory Pools
Interfaces - IP
Interfaces - Ethernet
Device Type
SYSOIDS
S/W Version
Software
Cisco ASA-5510 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.669
OID:1.3.6.1.4.1.9.12.3.1.3.447
Cisco ASA-5510 Adaptive Security Appliance Security Context
OID:1.3.6.1.4.1.9.1.773
Cisco ASA-5520 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.670
OID:1.3.6.1.4.1.9.12.3.1.3.448
Cisco ASA-5520 Adaptive Security Appliance Security Context
OID:1.3.6.1.4.1.9.1.671
Cisco ASA-5540 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.672
OID:1.3.6.1.4.1.9.12.3.1.3.449
Cisco ASA-5540 Adaptive Security Appliance Security Context
OID:1.3.6.1.4.1.9.1.673
Cisco ASA-5560 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.12.3.1.3.454
Cisco ASA-5550 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.753
Cisco ASA-5550 Adaptive Security Appliance Security Context
OID:1.3.6.1.4.1.9.1.763
Cisco ASA-5505 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.745
OID:1.3.6.1.4.1.9.12.3.1.3.560
Cisco ASA-5580 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.914
Cisco ASA-5585 Adaptive Security Appliance
OID:1.3.6.1.4.1.9.1.1194
OID:1.3.6.1.4.1.9.1.1195
OID:1.3.6.1.4.1.9.1.1196
OID:1.3.6.1.4.1.9.1.1197
Cisco ASA-5585 Adaptive Security Appliance Security Context
OID:1.3.6.1.4.1.9.1.1198
OID:1.3.6.1.4.1.9.1.1199
OID:1.3.6.1.4.1.9.1.1200
OID:1.3.6.1.4.1.9.1.1201
Cisco ASA-5585 Adaptive Security Appliance System Context
OID:1.3.6.1.4.1.9.1.1202
OID:1.3.6.1.4.1.9.1.1203
OID:1.3.6.1.4.1.9.1.1204
OID:1.3.6.1.4.1.9.1.1205
Cisco ASA-5580 Adaptive Security Appliance Security Context
OID:1.3.6.1.4.1.9.1.915
Cisco ASA-5580 Adaptive Security Appliance System Context
OID:1.3.6.1.4.1.9.1.916

Installraion mse in vsphere and add to prime infrastructure

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