Installshield Tuner v6.0.1

Hi all at Adobe; I was a little annoyed to spend a couple of hours wasting my time with this product - while in the end it worked, it was only after I changed my locale to US english. I spent time installing on other OS's and all sorts. :( I make a note in this forum as I was using it against an Acrobat Reader 6.0.1 installation.
I'm hoping this is a genuine mistake, I'm tired of the US thinking its the only way the world should be! (My personal opinion, no flames please! :)
See: http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=2cd07497.-1%40webx.la 2eafNXanI&rnum=2&prev=/groups%3Fq%3Dinstallshield%2Badobe%2Bcrash%26hl%3Den%26lr%3D%26ie%3 DUTF-8%26oe%3DUTF-8%26selm%3D2cd07497.-1%2540webx.la2eafNXanI%26rnum%3D2
(Hope the link works.)
Cheers! Ian.

Errr... excuse me?! I don't see where the people on Google state which language that they were attempting their installations on. What language? Was it a supported language? What language are you attempting to use Tuner with?
System requirements
Microsoft® Windows® 2000 (Service Pack 2 or later) or Windows XP® (Service Pack 1 or later)
Microsoft Internet Explorer 5.0 or later
Intel® Pentium® III or compatible 300MHz or faster processor
128MB of RAM
800x600 resolution, 256 color depth
Disk space: 100MB before installation and 50MB after installation is complete
The Tuner user interface is in English. However, Adobe has tested the operation of Tuner in the following localized environments: English, French, German, and Japanese. Adobe has tested customizing a localized version of the application
(for example, Adobe Acrobat 6.0 Professional Japanese) on a localized system (for example, Windows XP Professional Japanese), then installed that application with modifications on a localized system (for example, Windows 2000 Professional Japanese).
Rocky

Similar Messages

Creating an automated silent install of Acrobat using InstallShield Tuner - Part 1

For anyone who has tried to use the InstallShield Tuner application you'll know how buggy the program is and be aware of the lack of support from Adobe. After 4 months working on and off I managed to get a (mostly) working silent install. I thought I would share my findings with everyone so as to help prevent a few headaches.
Note I am based in England and some of my comments may not apply to US customers.
================================
Acrobat 6.0.1 Admin Install Point Creation & Maintenance
Creating the Install Point
1. Copy files to the network share that will be your Admin Install Point.
For Acrobat Professional these files are on the Acrobat CD
For Acrobat Reader you will need to download the latest version from www.adobe.com. Adobe is using a new compression package called Netopsystems FEAD Optimizer to deliver its Acrobat Reader application. To extract the files double click the downloaded .exe file and wait until the actual Reader installation begins. The uncompressed files are temporarily stored in %system root%\Cache\Adobe Reader 6.x.x\ENUBIG. Copy these files to the network share.
Once the installation files are copied to the network share select them, right click, choose properties, switch off read-only attribute for all files (inc sub folders).
2. Install the InstallShield Tuner 6.0.1 from Adobe Acrobat
(http://www.adobe.com/products/acrobat/deployment.html)
3. Install the software that you intend to create a .MST file for (Acrobat Reader or Pro) and update it to the same version number as the Tuner (6.0.1 at the time of writing). The latest Acrobat can be downloaded from Adobe as can patches for Acrobat Professional.
Note: After further investigation his step may not be necessary.
4. Due to a bug in the InstallShield Tuner the PCs language and regional settings must all be set to English US. (START Menu Settings Control Panel Regional and Language Options). Set everything to English US.
5. Run InstallShield Tuner 6.0.1 for Adobe Acrobat and when prompted choose Rdr60ENU.itw (for Acrobat Reader) or AcroPro.itw (for Acrobat Writer Pro). These files can be found in the location you specified in step 1.
Acrobat Reader Configurataion
1. When prompted choose Create a New Transform
2. Select Adobe Reader 6.0.1.msi as the base .MSI file
3. Give the .MST file a name
4. Click Create (this may take a minute to process)
5. Configure your install options
6. File - Save
Acrobat Writer Pro Configuration
1. When prompted choose Create a New Transform
2. Select AcroPro.msi as the base .MSI file
3. Give the .MST file a name
4. Click Create (this may take a minute to process)
NOTE: Do not click on the Organisation Product Properties field. If you do the installer will return a transform error when you try to deploy Acrobat. Instead enter these details in the Abcpy.ini file and via the command line. (See step 5)
5. Amend the Abcpy.ini file as below:
ISX_SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx (where xxxx is your serial number)
USERNAME=xxxxxxxxxx (where xxxx is the users name)
Company name should be entered from the command line (See Installing Acrobat Writer section below)
6. Features
Configure which features are to be installed
7. Preferences
Configure your install options
8. File - Save
Continued in Part 2
===================

Ok, I'm not the sharpest pencil in the box. I'm distributing Elements 6.0 from a server and having user go to Start, Run and typing \\servername\project folder name\setup.exe but keep getting the error "Incorrect command line parameters. I'm trying different variations in the command line field in Tuner such as: setup.exe /s /v/qn What am I missing?

InstallShield Tuner with Creative Suite Premium.

Is there any way to install Creative Suite silently using the InstallShield Tuner 6.0.1? Acrobat Professional will work, but not the others. Is there another method of silent installation?

Braker, braker that would be a big "NEGATORY".
Rocky

InstallShield Tuner 6.0.1 creates corrupt MST files

MST files for Acrobat 6.0 Professional, which are created with InstallShield Tuner 6.0.1, neither do work, nor can be loaded into Orca.
I remarked, that the file AcroPro.mst is destroyed when loading AcroPro.itw. If I fix it before creating a new project, it seems to work.
Has anybody found a better workaround, than to fix AcroPro.mst, every time after starting InstallShield Tuner 6.0.1?
Has anybody a copy of InstallShield Tuner 6.0. May be it works with InstallShield Tuner 6.0.

The MST file that comes with Reader, Pro, Stnd, Elements is not meant to be opened in InstallShield Tuner for Acrobat. According to the documentation linked from the download page, you open the ITW file when you first open Tuner, then select the MSI file, then select Create Transform, and Tuner creates the MST for you.
You'll need both the MST that Tuner creates AND the original MST that comes with the product... You can see this if you select the 'create a setup.exe' option (I can't remember exactly what it's called) in the Package section of Tuner, then do the Packaging, and then look at the setup.ini in the resulting package...the CmdLine= section of setup.ini will have both MSTs listed with a semicolon between them.
Alyssa

InstallShield Tuner 8??? Need to deploy Acrobat 8 using SMS...

Does anyone know if Adobe will be releasing a new version of InstallShield Tuner for Acrobat 8? My company just got a Volume License copy of Acrobat 8 Professional and I have been asked to deploy it. Deploying Acrobat 7.08 Pro using InstallShield Tuner and SMS 2003 worked well for us but we did run into some problems at the beginning. but once they were overcome, deploying Acrobat 7.08 went smoothly.
Anyways, can't seem to find anything on Adobe's site that mentions this. Any help or reference to this matter will be greatly appreciated.
Thank you!

>Does anyone know if Adobe will be releasing a new version of InstallShield Tuner for Acrobat 8?
Yes

Include Asian Language Packs for Reader 7.07 in GPO Installtion using Installshield Tuner

Dear all,
using the Installshield Tuner to create the necessary files (like the mst file) works fine.
The deployment of the Acrobat Reader 7.07 with Group Policy works fine as well, but is there a possibility to include the Asian Language Packs(Chinese Traditional and Modern) within this Installation?
They are only available as .exe files. Can they packaged to msi file or are already available?
The option (launch other applications) to run files is not good, because some people don't have local admin rights.
I tried manual installation by copying the missing files (CIDFonts and CMAP Folder, and anotherfile) later on and that didn't work as well.
I spend a lot of time of searching, but no result so far. Are there any suggestions?
Thanks a lot in advance!
Andreas

run the installer exe and grab the msi file out of the %temp% folder

Creating an automated silent install of Acrobat using InstallShield Tuner - Part 2

Installing Acrobat Reader and Professional (example)
Reader:
Msiexec.exe /i "\\apps01\applications\acrobat\reader\6.0.1\Adobe Reader 6.0.1.msi" TRANSFORMS=\\apps01\applications\acrobat\reader\6.0.1\Acrobat_Reader_6.0.1.mst" /qn+
Note: For the automated installs /qn+ should be replaced with the switch /qb which makes the install silent.
The EULA licence agreement can also be set to accepted for all users by setting the following key in the registry:
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\6.0\AdobeViewer]
"EULA"=dword:00000001
Writer:
msiexec.exe /i "\\apps01\applications\acrobat\writer\6.0\AcroPro.msi" TRANSFORMS=\\apps01\applications\acrobat\writer\6.0\Acrobat_6.0_Pro.mst COMPANYNAME="xxxx" /qn+ (where xxxx is your companies name)
Note: For the automated installs /qn+ should be replaced with the switch /qb which makes the install silent.
The default spelling language can be set by changing the following registry keys (example below is for English-UK):
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\6.0\Spelling]
"iDictionaryDefaultID"=dword:00000809
"tDictionaryName"=hex:45,6e,67,6c,69,73,68,20,2d,20,55,4b,00
[HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\6.0\Spelling\cDictionaryOrderID]
"i0"=dword:00000809
Applying updates after Acrobat is installed
Adobe does not support updating of administrative install points like Microsoft products. Each software update will need to be run after the original application has completed installation.
"\\apps01\Acrobat\Writer\6.0\Patches\Adobe Acrobat 6.0.1 Professional update - multiple languages\Ac60PrP1.msp" REINSTALLMODE=omus REINSTALL=ALL /qb+
Note: For the automated installs /qn+ should be replaced with the switch /qb which makes the install silent.
================================
I hope this helps someone and lets hope the next patch/version addresses some of these problems.
Ben

Ok, I'm not the sharpest pencil in the box. I'm distributing Elements 6.0 from a server and having user go to Start, Run and typing \\servername\project folder name\setup.exe but keep getting the error "Incorrect command line parameters. I'm trying different variations in the command line field in Tuner such as: setup.exe /s /v/qn What am I missing?

InstallShield 7 with Acrobat Pro 7 Issue

I am trying to setup a custom installation for Acrobat 7 Pro with InstallShield Tuner 7. Although I have created an MST file with changes from the standard installation, not all changes are sticking. For example, the package I have created successfully contains the serial number I have entered when I run it. However, I also unchecked the option to cache the files on the local computer, but when I run the install the box remains checked. This is just one example of many.
Any ideas what might be causing the issue?

I am currently using 'msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst /qb' in a batch file to run the Acrobat 7.0 Pro setup.
I'd like to add the 7.0.5 update to this installation (and make it so there is no user interaction) so that it runs after Acrobat Pro has been installed. Is there a way that I can add it to this command line? If so, how would the command look?
Or, are there other ways of doing this? I'm having trouble getting the update to run with the Acrobat Pro installation.

Installing updates using Tuner

We are going to be installing Acrobat Elements and Reader 7.0 using the InstallShield Tuner for 7.0. I would like to install any updates that are out for those versions during the installation. What is the best way to include the updates with the initial installation using Tuner? I want to be able to package it all up and only have to perform one install, if possible.

Make an admin install point, patch the admin install, then deploy.
1) msiexec /a elements.msi transforms="elements.mst" (transform was made in acrobat tuner 7)
2) then in the admin install directory Â > msiexec /a elements.msi /p Ac705EmP_efgj.msp
3) then copy the transform from your original elements folder into the admin folder and install Elements 7

Using SMS to install Acrobat 7 Standard and 7.0.5 - 7.0.8 patches

I am having problems with a package I created to install Acrobat 7 Standard and all it's updates. I this package I have created many programs. The first four programs are used to uninstall the previous version - 6.0.1, 6.0.2, 6.0.3 and 6.0.4. I used the command lines I got from the PDF document: "Install and remove Acrobat products using the command line (6.x on Windows)". All four programs went through successfully.
The next program in this package is the one that installs Acrobat 7 Standard. I used InstallShield Tuner 7.0 to customize the Acrobat settings when installed. I used the command line for this program that was listed the PDF: "User Document: Adobe Acrobat 7.0 for Microsoft Systems Management Server". This program installed without a problem.
The problem comes when the next program attempts to start. This is the program that installs the 7.0.5 update patch for Acrobat 7.0.0. At this point, this is where the package bombs. I have used the command lines provided in the PDF document: "Install and remove Acrobat products using the command line (7.0 on Windows)". I extracted the files from the .exe file of the patch and copied them to the source directory with all the other installation files for Acrobat 7 Standard.
Not sure what to do at this point. Thanks in advance to anyone who can point me into the right direction!

Glenn,
I do not use any of the Acrobat instructions on deleting previous versions. I wrote a inf file from within MS Installer that removes all the Registry settings that the original installation of Acrobat 5 and 6 create. I also remove any files that remain on the PC. One reboot is needed and then a manual removal of the one or two files that stay in the ActiveX directory and the main Acrobat directory (used by windows until a reboot is performed). I then was successful in creating a package that delivers Acrobat 7 Pro with the updates to 7.05 and 7.08 by chaining them from within the setup ini file. I am now trying the same thing with Acrobat 7 standard but am having several separate issues.
Good luck because I hope one day Adobe/Acrobat are replaced with another OEM that listens to it customers and will not have as big of Chat room as they have with so many open issues and continuous problems with ever release.

Error accessing preferences

I'm trying to setup Acrobat Reader 6.0.1 I've set my location to United States in Regional Settings. I can access everything in the Installshield tuner, except the Preferences section.
Using a WindowsXP workstation, I get a DNS error:
The requested URL could not be retrieved
While trying to retrieve the URL: http://aeit.preference.1/
The following error was encountered:
Unable to determine IP address from host name for aeit.preference.1
The dnsserver returned:
Name Error: The domain name does not exist.
Using a Win2000 workstation, I just get a dialogue box:
iside
Invalid class string.
In either case, I can't get to the preferences screen.
Cheers,
Ian

I actually got it working, although I'm not sure how. I had installed Tuner as an administrator and then tried to run it from my regular user account, tried using Run As and providing administrator credentials while logged in to my regular user account, and tried running it while logged in to the same administrator account which I had used to install it.
Just on a whim, I tried changing the MST name from the default to just DAP.MST (running Tuner while logged in to the administrator account), and then Preferences came up with no error. From this point on, Preferences came up with no error even if I used the default MST name and even when running Tuner from my regular user account!
Unfortunately, the Preferences in Tuner were useless, as they were only a very small subset of the the Reader preferences, and none of the ones I actually wanted to change, so I was back to researching registry settings anyway.
I'll create a new forum topic for "Reader Preference Registry Settings" to ask further on this. I'd appreciate any input you can offer on that topic.

Adobe 6.0 won't work with windows 98

I bought 6.0 without reading the fine print. When I tried to install it, I found out that I need Windows 2000 or higher. I can't upgrade to windows 2000 due to conflicts with other programs I'm running. Does anyone have any ideas on how to make 6.0 work with WIndows 98, or how to get an older version of Adobe?
Thanks!

This forum is for questions or comments related to Installshield Tuner
for Adobe Acrobat, remote installations of Acrobat via SMS or Tivoli,
or the hosting of Acrobat products via Windows Terminal Services or
Citrix MetaFrame XP.
Note: Questions pertaining to the individual installation, use or
features of Adobe Reader or Acrobat should be posted within the
specific forum for the product you are using
Aandi Inston

Acrobat Reader 6.01 missing .itw in Czech version

Hi I downloaded Full version od Acrobat Reader 6.02 Czech (AdbeRdr602_cze_full.exe) and convert/decompress web-based installation to cd installation by guide.
I can't find .itw file for InstallShield Tuner. Can somebody help me?
Thanks Lukas

I believe this is the file you need:
http://ardownload.adobe.com/pub/adobe/reader/win/6.x/6.0/dan/AdbeRdr60_distrib_dan.exe

Silent Install of Acrobat Pro 7.0 fails with Error 1404

Hi,
I'm trying to silently install Acrobat Pro 7.0.
I have created the MST using the Installshield Tuner 7.0, and use the following command line to install:
msiexec /i acropro.msi TRANSFORMS=mytransform.mst /qb
I am getting the following error message:
Error 1404.Could not delete key
\software\Classes\CLSID\{CA8A9780-280D-11CF-A24D-444553540000}
Verify you have sufficient access to that key, or contact your support personnel.
If i repeat the command without the /qb, and do a manual install (msiexec /i acropro.msi TRANSFORMS=mytransform.mst), it installs without error, so the problem only exists in a silent install.
System Specs:
Windows XP SP2 with all MS patches to march 2007
Acrobat Reader 8.0
Base image created by SYSprep, and then using Altiris Rdeploy.
I'm suspecting that a MS patch has locked down that part of the registry, and the Acrobat Pro MSI doesn't have the code to handle this in a silent install.
I have opened the MSI using Wise installer Pro, and can't see anything strange in it.
Any help/pointers would be a great help
Thanks,
-Mark

Hi,
Just Pro 7.0.0 (I'll integrate the patches to 7.0.9 later)
I'm not keen on an Admin install, as this poses problems when patching (i.e. you have to do a "reinstall=All"). I prefer to integrate released patches into the silent install package, and for subsequent patches, just package them for silent install and push them down to the client.
Reader 8.0 is on the machine only.
The base build contains Reader 8.0, the we deliver a package to the machine to silently install Acrobat Pro 7
Thanks,
mark

Removal of prior versions before installing 7.0

We have about 225 employees, most of whom have Acrobat Approval 5.0 still installed on their systems. We are switching to the server-based Livecycle Reader Extensions and so we need to remove Approval from all systems before we install Reader 7.0. Is there a way to build this into the Acrobat Reader 7.0 installation file using InstallShield Tuner 7.0 so that we don't have to manually go to every computer and uninstall prior versions of Acrobat products?

I think I replied to the same message on appdeploy.com,
The command >
C:\WINDOWS\ISUNINST.EXE -y -a -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Will uninstall Acrobat 5.
A script that does this might look like this,
Set oShell = CreateObject("WScript.Shell")
oShell.Run("C:\WINDOWS\ISUNINST.EXE -y -a -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll""),1,TRUE
That will deinstall Acrobat 5 :).

Installshield Tuner v6.0.1

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