Instances not displaying in the workspace with new version

Platform: ALBPM 6.0.4 Enterprise StandAlone on AIX.
We had a project deployed and set up with users assigned to two different roles: analyst and support.
There were views that were associated with both roles that allowed them to see all completed instances or In process instances no matter who the instances were assigned to.
This version was 1.1.1 and everthing was working fine.
When a new project version was deployed the version number changed to 1.2.0.
People with the support role can not see the new instances created in the new version - even if they do a search.
People with only the analyst role can see all instances - old and new versions.
People with both roles can only see the old version, even if they do a search.
Any ideas?

We may have found the problem. The participant who was assgined to the Support role did not have the same organization as what was associated with the new version of the project when it was deployed. Also, the previous version of the project was not associated with any organizational unit. We added the organization unit to the participant and now it works.

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Instances not displaying in the workspace with new version

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