Instant message application

Long shot but I thought I'd ask.
I have a client who wants  an instant messaging facility on their website. Not quite sure what they are talking about but at a guess something like AOL has or used to have, where you could see which members were online and then chat to them via instant messaging using a text box.
Anyone done this before? It's beyond my coding capabilities but I guess there may be a widget or stand alone application out there somewhere.
Cheers
Os

Your hosting company likely has something like that built in to your hosting account. Most seem to these days. If not, I have used http://www.websitealive.com/ in the past with some success, but there are tons of comapanies out there that offer varying degrees of the service.
EDIT: Just wanted to add that most of the coding is literally...
1. Copy this code and past it in your page where you would like the button to appear
2. Upload your page
3. Start chatting

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