INSTANT MESSAGE dont work

Hi everybody
I install EP6 version 6.0.2.3.4
With KM and COLLABORTATION on the same computer .
The CLP is work and also the auto detect status
But when I try to send INSTANT MESSAGE the popup
Window is open and I can right my message but when
Press send it dont send the message and on the
User that I send him the massage I dont get the
Pop window .
Also my when I try to use the Application Sharing
It open a window for one second and then close .
What can I do ?

Hi
I am using Portal 6.0.13.0.0
KnowledgeManagementCollaboration 6.0.13.0.0 (NW04 SPS13). The instant messaging worked for the first time after restart. Afterwards, it stops functioning. I get the same problem as described in the original post as Window opens but it does not transmit the message to other user's window. Contact availability status display works properly.
The behaviour of instant messaging is erratic. Sometime it works and sometime it does not.
I am facing similar problem with Application sharing.
Any input ?
Message was edited by: Manoj Kurian
Message was edited by: Manoj Kurian

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http://i.imgur.com/5OaxOFC.jpg
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http://i.imgur.com/9fCZ1s2.jpg
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http://i.imgur.com/uWWKelX.jpg
http://i.imgur.com/HYBjwdZ.jpg
http://i.imgur.com/IK4C2WR.jpg
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When I try to toggle it to something else I dont even get the option to use Shockwave Flash
http://i.imgur.com/gTH18S1.jpg
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