Instant Message User Names have Codepage Problems

Hi,
We're using NW 70 SPS13 Portal System and using RTC. But when we use Instant Message program, users Name and Surname displayed normally, but have character problems. Here we're using Turkish Characters in Name/Surname's and they're displayed incorrect on chat windows although they're displayed correct on LaunchPad.

We too (with russian characters).
Our typing with SAP:
We: We have characters problem with displaying user Names in chat window (NW 70 SPS12 Portal System)
SAP: Can you please check if the issue is reproducible when the user has no
special characters in his name ? You can simply create a new user with no special characters and check
this.
We: No, when we using english characters in user Name/Surname, they displays properly in the chat window.
SAP: Please check if the following Java Arguments are included in SAPJ2EE. If not, please add the following Java Arguments to your server and restart the Server after that. Edit the services.ini (located under ..:\SAP_J2EEngine6.20\configtool) or start the SAPJ2EE Application Server > Tools > Config Tool.
o -Dhtmlb.useUTF8=X
o -Dfile.encoding=ISO-8859-1
If you want to support non-latin characters in Filesystem based Repositories you have to set the same encoding as used for the UNIX Filesystem (For Example if you want to support special charaters such as 'umlaute' and japanese characters you can use):
o -Dfile.encoding=UTF8
o -Dcm.decode=X
We: Thanks for your reply but problem remains. Now i have added following java parameters to my server node:
-Dhtmlb.useUTF8=X
-Dfile.encoding=UTF8
and view of characters in user Name/Surname has changed to some trash.
SAP: ...

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