Instant messaging for businesses

Question

I am trying to figure out if this would work for me... don't like that there is no customer service via the phone.
For starters, we ar ea medical practice with multiple locations. Main office works from desktop while the other locations work through remote connections to the server. Will this work with a remote connection to the server to some locations. Will in pop-up on the screen?
We only need instant messaging, no calls at all...
what does that cost? How do we trial it?

Answer 1

Hi, Jdiaz.pbec, and welcome to the Community,
I love Skype's instant messaging capacities - simple, clean, uncluttered, and no cost whatsoever!  If your office is not using Skype to place calls, I do not see any reason to start a Skype Manager configuration.  Regardless, Skype-to-Skype calls are also free of charge.
All of the participants need to:
Create their own new Skype accounts: http://www.skype.com/en/what-is-skype/
Download the Skype software onto their computers;
Send contact invitations to each other, and start instant messaging.  Here is an FAQ article which explains the process:  https://support.skype.com/en/faq/FA3281/adding-con​tacts-windows-desktop    The same FAQ articles are available for Mac users and Linux users, as well.
Here is a link to the library of information articles related to instant messaging: https://support.skype.com/en/category/INSTANT_MESS​AGING_WITH_SKYPE/
I would also recommend everyone take at least a cursory run through these user guides which will help the team get up-to-speed quickly.
If everyone did decide to use Skype to talk with each other, remember at least an on-board microphone and speakers (or a headset) would be needed.  Most webcam's include a microphone, as well, but if you are in a medical office there could be occasions patient confidentiality would need to be maintained; hence why I suggested a headset.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!