Instruction at 0x1000865c referenced memory at 0x1000865c /memory cannot be read CANCEL to debug does not work. what is this?

When opening firefox I receive this message. I unistalled and then installed again and still receive this message. The debug function does not work- firefox closes.

it's a box that opens with blue header firefox.exe- Application error
red circle with white X to left followed by: instruction at 0x1000865c referenced memory at 0x1000865c The memory could not be read. Click OK to terminate program. Click on CANCEL to debug program. CANCEL as well as OK shut down firefox. XP continues to work. Sorry, but I'm not familiar with the tech side of this.
Thanks

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