Instruction on how to enter unlock code for AT&T 6...

Hello everyone,
I got a little issue, hopefully someone in here can help me out. Thanks in advance!
I have a Nokia 6650 locked to at&t network but I requested the code from them and they provided the code and the instructions on how to unlock it. I follow all the steps carefully inputting the code but after I am done and it says NOT ALLOWED. I wonder if this means I have the wrong code or the instructions are wrong, below are what they provided on how to unlcok:
#pw+code+1#
Does this instructions works on all Nokia phones or not the 3G?

Hi fairview
Unfortunately it is not unknown for network provider to give out incorrect code but your code should be in similar format to this as you mention:
#pw+000000000000000+1#
You use repeated "*" presses to obtain "pw+", allowing about a second between repeated presses; once you have mastered it the first time there is no problem.
Note that there are only limited attempts at inputting this code before you are locked out.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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