Instructions for a Clean Uninstall of Palm Desktop on Windows XP and Vista computers

A frequent cure for many Hotsync problems is to perform a clean uninstall, and then a reinstall, of the Palm Desktop software. This involves more than just using the Add or Remove Programs utility in the Windows Control Panel.
This thread contains the detailed instructions for performing a clean uninstall on Windows XP computers:
http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=42819
This thread contains the detailed instructions for performing a clean uninstall on Windows Vista computers:
http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331
Post relates to: None
Message Edited by smkranz on 12-31-2008 08:31 AM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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Clean Uninstall of Palm Desktop on Windows 7HP 64bit

I read the message for XP & Vista but I hope to find support for the same with Windows 7 Home Premium 64bit.
Thanks,
Selvan
Post relates to: Treo 90

That info was made available by Aceeca 4/11/2011 to the Palm community with there blessings to use it. If you want excellent directions on how to install it read the post by WyerNut 64bit drivers are here. If you have any problems with it post back and give Pertinent information like what device. What Palm desktop version etc.

Palm Desktop with Windows XP PRO SP3

Why the Palm Desktop doesn´t work since I have installed Service Pack 3 - Portuguese - on my Windows XP PRO ?
Post relates to: Zire 72

Try the following to see if you can get Palm desktop to open.
Locate your username folder on the PC. Look in c-programs-palm-username folder (this is the name you assigned in Palm desktop for the username).
Click on the following link to the kb.palm.com webpage for the article regarding your username folder.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=26674
Rename the data folders one at a time and see if Palm desktop will open. Locate the address folder and rename it to address.old. Try to open Palm desktop and see if you get the same problem. If you do, rename the datebook folder to datebook.old and try to open Palm desktop. Rename each folder with the same method and try to open PD. If it opens after renaming a folder then the folder you renamed is the culprit. Once you get palm desktop open, try a sync with the conduits set to Handheld overwrites desktop.
Let me know if it works. If it doesn't, then you will need to do a "clean" uninstall of Palm desktop.
Post relates to: Palm i705
Message Edited by cygnusX1 on 10-01-2008 04:42 PM

How to export Date book and Address book from Palm Desktop to Apple iCal and Address Book?

I have my calendar information and addresses stored in Palm Desktop date book and address book, respectively. I am running Palm Desktop 4.2.1. Everytime I try to export the date book or address book to my desktop using the vCal format, the Palm desktop crashes. My goal is to export all my data from Palm Desktop to iCal and Address Book on the Apple OS (10.6.1). Does anyone have any advice as to how I can do this or do I just have to start from scratch and manually enter the data from Palm Desktop to Apple iCal and Address Book? I looked at the Missing Sync software, but I don't think this will do the trick. The Genius Bar at the Apple Store didn't offer any solutions either. Any advice would be greatly appreciated. Thanks.
Post relates to: Palm V

Hello tay8000m and welcome to the Palm forums.
Have you tried running the "Repair Disk Permissions" command in Apple's Disk Utility application yet? Launch Disk Utility, select "Macintosh HD" from the left side of the window, and then click the "Repair Disk Permissions" button.
After the utility has run, try launching Palm Desktop again and then exporting your data as vCard or iCal files. If the exports aren't working for you, you can always export the data as comma separated values (.csv) file and then import that into the Apple apps you want to use.
Alan G

HT1212 I have followed the instructions for "if you have never synced your decice with itunes" and my computer is telling me the device has been restored, however I still don't know how to unlock my phone??

Having followed the instructions for "if you have never synced your device to itunes" and my computer displayed the message that the device has been restored, my phone is still saying its disabled and I should connect to itunes. What do I do now??

Put the iPhone into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If that still fails, you'll probably need to go to an Apple Store or call Apple Support for further assistance.
Regards.

Windows 7 and Vista hotsync instructions here

Recently I have seen a lot of older devices and the question asked. How to hotsync my device to Windows 7 or Windows Vista? Well there are three ways.
First is good old USB. This depends on if your new OS is a 32bit system. How to tell if your OS is a 32bit system, go to: Start-->Right click on Computer or My Computer and select Properties. Look for the System Type. If it says 32bit then all you need to do is download Palm Desktop 6.2.2 (Download Here) and a 3rd party program from Pimlico Software located here: http://www.pimlicosoftware.com/, and look for a free program at the bottom of the page called: “PalmHotSyncSetup”.
[UPDATE] Aceeca has come out with 64bit drivers for PalmOS devices! It works with Vista64 and Windows 7 64bit versions! See this thread for download links:   64bit Drivers are HERE!
If you have a 64bit OS below is the only two options you have to sync your Palm OS device. If your computer does not have a Bluetooth or IR adaptor be sure to get one that is compatible to the PC you are using.
Second is Bluetooth. Now if your handheld has a Bluetooth radio you can hotsync though this and not have to worry if you have a 32bit or 64bit OS. To set this up download Palm Desktop 6.2.2 and then look up this link: http://kb.palm.com/wps/portal/kb/common/article/49229_en.html. Depending on your PC you may need to buy a Bluetooth dongle or adaptor. Be sure to get one that is compatible with your system.
Third and last is IR or aka Infrared. This is for the older handheld that do not have Bluetooth. You will need to have an IR port on your computer or find an IR dongle or adaptor for your PC as well. Once you have one look at this link to see how to set one up: http://kb.palm.com/wps/portal/kb/common/article/1941_en.html
This was posted by forum member Candrews. Here it is if you want to view the whole post yourself: Click Me
1)     If you have a Windows 7 version that is compatible with the Windows XP Mode (Professional, Enterprise or Ultimate), go to the Microsoft website and download Virtual PC and the Windows XP Mode application files (http://www.microsoft.com/windows/virtual-pc/download.aspx). Install both;
2)    Install Palm desktop while in the Windows XP Mode;
3)    Launch the hot synchronization manager while in the XP Mode;
4)     Connect the handheld using the USB cable;
5)      Make sure that the handheld is listed under the USB option in the Windows XP Mode toolbar on the top of the screen (you may have to expand the XP Mode window to see it);
6)      Start the hot synchronization operation;
7)      Go back to the USB option in the Windows XP Mode toolbar and choose “Add” for the Palm devise.
This will start the hot synchronization all right. Tip: If you choose "Add" before starting the syncronization operation, it will not work; follow the sequence above. Obs.: I used the older version of Palm desktop (4.2).
Also as a heads up we do not support Windows 7. The directions here are to help and give a work around for this OS.
Post relates to: Pre p100eww (Sprint)
Message Edited by thepoeta15 on 01/24/2010 02:52 PM

Did you have a Bluetooth adaptor before you installed Palm Desktop?
You may need to do a clean uninstall. Here is the directions on how to do that:
You should first make a copy of your data. If you have Palm Desktop 4.2 and lower you can copy your user folder by going to C:\Program files\Palm or PalmOne. Once in here look for your username and right click on it and copy it. Then open up My Documents and Pasting it in here. If you have Palm Desktop 6.2.2 go to My Documents/Documents --> Palm OS Desktop. Copy the folder(s) in here and Paste them in My Documents/Documents
Now you will need to uninstall Palm Desktop. First go to Control Panel and in XP go to Add and Remove documents, in Vista Programs and Features. Then look for Palm Desktop and uninstall it. Then go to C:\Program files\Palm or C:\Program files\PalmOne and delete this folder. If you have Vista you will need to go to here:
C:\Program files\Palm
C:\Users\[Vista Login Name]\appdata\local\virtualstore\Program Files\Palm or PalmOne
C:\Users\[Vista Login Name]\appdata\Palm or PalmOne
*Note you may need to view hidden folders to get to appdata. To do that go into your Control Panel and open folder options. Go to view tab and uncheck hide hidden files.
One this is done you will need to delete some registry keys from your registry.
Word of warning, going here and deleting the wrong thing can cause your PC from starting up, crashing and deletion of programs and data. If you feel you are unsure of your self see if you have a friend that can help you or a PC technician that you can pay to help you. This will show them everything they need to delete. To help against this we need to do a backup.
Go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As box. Current location is fine should be in My Documents. In the file name on the bottom type "backup[todaysdate]" i.e. backup07072008. Next, the hard part.
Easiest way to make sure your doing the right one highlight the key i.e. Palm Quick Install, and press delete on your keyboard. It will ask you are you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician. BUT do not turn off your computer.
The Registry keys are as follows (Note: some of these Registry keys will not be here but if they are, delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\PalmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource
Next reboot your computer
Then reinstall your palm desktop from the CD and do a hotsync. If it asks you for a username and you synced your device before, put in 'test" if you did not sync before create a hotsync name.

Have access to a friends computer with CS3 installed. I am going to buy a desktop with Windows 8 and I also have a laptop with Windows 7. What version of Photoshop is currently available that will work on both the desktop and the laptop? Can I install th

Currently have access to a friends computer with CS3 installed.I am going to buy a desktop with Windows 8 and I also have a laptop with Windows 7. What version of Photoshop is currently available that will work on both the desktop and the laptop? Can I install the same copy of Photoshop on the both machines simultaneously?

You can either buy a CS6 perpetual license, or Creative Cloud subscription. Both will run on the two computers you mention. You are allowed two installation with either version, but they must be for the same user. There is a cheap as chips Photography deal that gives you Photoshop and Lightroom for just $10/month, and feature gap is ever widening between CS6 and CC

Fingerprint Software 5.8 for Windows XP and Vista (32-bit)

Fingerprint Software 5.8 for Windows XP and Vista (32-bit) points to:.
Version: 5.6.2.3650 Release Date: 2007/09/27 which is OLD!!!!
we ar stiil waiting for new driver? package? .. have lot's of customer which acan not help! to fix their machines?
If you have a woman with smal hands/wingers .. there is no way to make it WORK!!!
When will we see new turbo memory drivers?? Have more than 50 customer/notebooks wit turbo memory diabeld. as it not usable, but they have paid for a product!!!!
Come ON !!
Message Edited by TeMpL on 07-09-2008 07:29 PM

Hi there!
Please see this thread for the download links for the Fingerprint Software 5.8 ....
This issue was already raised in the ThinkVantage subforum here at Lenovo Forums and it is resolved.
Regarding the Turbo Memory, please keep in mind that the hardware only works with Vista. Windows XP does not support turbo memory thus the piece of hardware is rendered useless. With regards to Turbo Memory usage in Vista, the latest drivers do fully support the card in Vista and since there are no technological changes, there is no need for additional or new drivers.
Hope this helps!
Steve
Message Edited by icantux on 07-09-2008 02:28 PM

I have a HP Pavilion Elite i7 Desktop w Windows 7 and I desire to add a 3 TB Hard Drive. Can I?

I have a 2 year old HP Pavilion Elite i7 Desktop w Windows 7 and I desire to add a 3 TB Hard Drive. Can I add a 3TB Hard Drive (probably the Segate Barracuda XT 3TB HD) as a secondary drive without changes. If not, what should I do?
HP=Pavilion
System Model     AU850AA-ABA e9290f
Processor Intel    Core i7 CPU [email protected] 4 Core
Bios                    American Megatrends Inc. 5.24, 10/29/2009  (should update)
SMBIOS Version 2.5
Windows 7 Home Premium
System Type x64-based PC
9 GB System Memory
1 GB Segate Barracuda Drive
Hardware Abstraction Layer Version = "6.1.7601.17514"

Hi,
Make sure that the power supply unit is powerful enough. It's a desktop so adding a 2 or even 3TB hdd shouldn't be a problem..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Which format for External HD using Mac OSX Windows Xp, and Vista?

Hi
I've had problems with using an extermal HD and am looking for some further information...
I have recently purchased a 500 g external iomega hard drive. I need it to be compatible with my mac using osx, and with pc's using both Windows XP and vista. I will routinely be needing to transfer files from all three platforms.
I had reformatted my hard drive to FAT32 on the pc using windows xp and it worked fine, then took it home and used in on my mac, and it is now no longer recognized on the pc.
The HD is under disk manager is showing that it is formatted as FAT32 but I cannot use the drive. I cannot download programs to use on the PC's to make the drive compatible but could on the mac.
What are my best options to share files reliably?
Thanks

Add NTFS write support to Mac OS instead.
MacFUSE +3G is a good start.

Installing Palm Desktop on Windows 7

I originally tried to install from the CD that came with my Palm but when it couldn't find the device drivers for my Palm Centro, which I've had for more than a year, I uninstalled Palm Desktop, downloaded the latest version from the website and tried to reinstall again. In both cases, the device drivers can't be found and I'm not sure what to do so that's why I'm contacting you today. Please help - I would hate to have to get rid of my Palm and go to an iPhone just because you guys don't have everything compatible with Windows 7.
This question was solved.
View Solution.

Hello OntarioWineDiva, Welcome to the Palm Support Community.
Your question gets asked on a daily basis here, thus we have a "sticky post" set up to offer a solution.
Please look at the posts at the top of this section (with grey backgrounds). There is one entitled "Win7 and Vista HotSync instructions here..."
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Synching issues between Palm Desktop 4.1.2 and Sun ONE Synch 1.1p2

This has been vaguely mentioned in a thread elsewhere. I thought I'd document my issues for anyone else searching.
Downloaded and isntalled PD 4.1.2. Synched fine with my Palm Vx.
Installed Sun's synch software 1.1p2. Synched with Calender Server. Synch between Palm and Calender directly failed. Synch between PD and Cal server appeared to go through, but nothing actually synched.
After this, synching between Palm and PD began to go wrong - date book wouldn't be synched, then tasks stopped, progressively getting worse.
Reinstlaled PD 4.1.4 and Palm and PD could synch again.
Uninstalled PD 4.1.4, installed an older version, 4.1, found on CNET's download site. Reinstalled Synch software, everything now synchs fine.
Thank God for that!
Chris

4.1.4 was originally designed for Palm OS 4.x devices, while 4.2 and 4.1.4e (Extended) were designed for PalmOS 5.x devices using the new PIM programs (Contacts and Calendar vs. Address Book and Datebook).
See these articles for some insight:
http://www.palminfocenter.com/news/8063/palm-desktop-42-rereleased-as-414e/ (Please note the date is in 2005).
http://kb.palm.com/wps/portal/kb/common/article/33529_en.html (Palm Desktop 4.2 isn't listed as this article is for the downloadable versions. 4.2 was supplied only on discs).
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Desktop on Windows 7 X64

No device
I found something that may work for most of your problems. It is a download with instructions at http://www.aceeca.com/downloads/download_overview.php/cPath/1/downloads_id/13.

That info was made available by Aceeca 4/11/2011 to the Palm community with there blessings to use it. If you want excellent directions on how to install it read the post by WyerNut 64bit drivers are here. If you have any problems with it post back and give Pertinent information like what device. What Palm desktop version etc.

Migrating Palm Desktop from Windows to MAC

I have just ordered a MAC and will receive it within the next few days.
I need to know how to transfer my present data to the MAC. I hotsync with the Palm Desktop as that allows me to password-protect files, which Outlook doesn't. What are the steps involved in preparing and performing the first hotsync on MAC?? Also, I use "Documents to Go", will this application just tra sfer to the MAC? Thanks for any help.
Post relates to: Centro (AT&T)

Hi Bruno! Are you Portuguese or Brazilian?
Do you have an iPod, which you could use as a transfer way? If not I would recommend you to use the "Back up to disc" feature. Then just insert your DVD's in your new MacBook and import your library.
If you want to use your iPod, then read this:
First sync your content to the iPod.
If you have purchased songs from the iTunes Music Store, then those are pretty easy to transfer to your computer. You'll just need to follow [this instructions|http://docs.info.apple.com/article.html?artnum=305465].
All your other songs (for example, those ripped from your CD's), you'll need to use any 3rd party program to transfer them to your iTunes library!
Use one of this programs (all of them will preserve your metadata):
[iGadget|http://www.ipodsoft.com/site/pmwiki.php?n=igadget.Homepage] (Mac and Windows)
[iPod Access|http://www.findleydesigns.com/ipodaccess/index.html] (Mac and Windows)
Hope this helps! If you still have doubts, please reply.
Best Regards

Synching on Windows 7 (64 bit) between Palm desktop (6.2.2) and Outlook 2010

I have recently purchased a new laptop with Windows 7 (64 bit) and Outlook 2010 which I use for email, contacts and calander. I have managed by a miracle using bluetooth to synch between my Tungsten E2 and Palm desktop and know that there are no tools, as yet, to synch between my E2 and Outlook 2010. Would it work as a two stage process i.e.
1. synch desktop and outlook
2. synch desktop and E2.
If so how do I do step one?
Thanks
Pepper
Post relates to: Tungsten E2

In PD 6.2.2 there is a PIM conduit switcher. Have you tried this?
Another option I can think to try is to export your data in a format compatible with Outlook, .csv or .tab and then import into Outlook.
Chapura makes a program called pocket copy. It is a one time transfer of your data from PD to Outlook.
They have a program called Pocket Mirror but is only compatible with 32 bit versions.
Here is a link to their site.
http://www.chapura.com/products.php

Instructions for a Clean Uninstall of Palm Desktop on Windows XP and Vista computers

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