Instructions for Ad-Hoc Tasks

Instructions for Ad-Hoc Tasks
In reading the ServiceManager training material a screenshot displays "Task Instructions" under the "Ad-Hoc Tasks" button on the page navigator when an Ad-Hoc task is created. Currently in our system, this "Task Instructions" button does not display. The only way a fulfiller sees his or her instructions is through the use of the email generated when the Ad-Hoc task is assigned. Is there something we need to enable to make this button appear?
Thanks!
Charlie

I believe what you are seeing is the link to the standard Task Instructions for the service- not task instructions for the ad-hoc task. If you go to the Plan tab of a service and click on a task you will see that the task has a tab called "Task Instructions". If there is something filled in on that tab then you will get a Task Instructions link on the right hand side bar of the task in service manager. As far as I know there is no way to include the specific task instructions that were included on the ad

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doug

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*sigh* can't build for ad-hoc :-(

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Thanks for that.
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