Instructions for new features in 5.0 don't work on Mac.

The instructions for using new features in Firefox 5.0 do not work on Mac, which is most likely your largest user considering Mac users can't use IE. Contol-clicking on a tab does not result in a menu with "pin tab" or any similar wording. It is not possible to drag one tab icon on top of another to create tab groups. Those are the only two changes I've tried. Do these features not work on Mac? If they do, how do those of us who are intelligent enough to use the superior computer find instructions?

Your point that the support is manned by volunteers and not the company producing the software is the problem. I have a little time right now, but I teach 15 credit hours of college writing courses during the academic term, which means I work 14 to 18 hours a day seven days a week. I do not have time to search through endless posts to seek answers to basic functionality questions. The companies that produce software should be responsible for explaining how it works, and they should do so in non-technical terms unless they want me to impose my expertise on them and demand perfect grammar on their sites. But then, corporate America is not held responsible for anything these days. Frequent, needless software updates that limit rather than enhance functionality are quickly turning me into a neo-Luddite.

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