Instructot iview is not working in portal

Hi Experts,
We downloaded instructor business package into portal and when we click on it its saying
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 12:17_09/09/08_0023_8592250
Refer to the log file for details about this exception
plz help me in this waiting for u r responses
Regards,
Shilpa

Hi Pradeep,
here is the exception id and logs
#00505693764F00760000006800001288000456231D6C3D7D#1220608725041#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#kishore#326##n/a##3b53e9907b2e11dda43d00505693764f#SAPEngine_Application_Thread[impl:3]_35##0#0#Error##Java###03:28_05/09/08_0011_8592250
[EXCEPTION]
#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template '<System.Access.WAS.protocol>://<System.Access.WAS.hostname>/sap/bc/webdynpro/<WebDynproNamespace>/<WebDynproApplication>/;sap-ext-sid=<ESID[url_ENCODE]>?sap-ep-iviewhandle=007<ESID[HASH]>&sap-wd-configId=<WebDynproConfiguration>&sap-ep-iviewid=<IView.ShortID>&sap-ep-pcdunit=<IView.PCDUnit.ShortID>&sap-client=<System.client>&sap-language=<Request.Language>&sap-accessibility=<User.Accessibility[SAP_BOOL]>&sap-rtl=<LAF.RightToLeft[SAP_BOOL]>&sap-ep-version=<Portal.Version[url_ENCODE]>&<ProducerInfo>&sap-explanation=<User.Explanation[SAP_BOOL]>&<StylesheetIntegration[IF_false PROCESS_RECURSIVE]>&<Authentication>&<DynamicParameter[PROCESS_RECURSIVE]>&<ForwardParameters[QUERYSTRING]>&<ApplicationParameter[PROCESS_RECURSIVE]>'; the problem occured at position 310. Cannot process expression <System.client> because Invalid System Attribute:
System:    'SAP_LocalSystem',
Attribute: 'client'.
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:123)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
#1.5 #00505693764F007C0000003B00001288000456231DD9E807#1220608732229#com.sapportals.wcm.repository.manager.cm.CmRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.cm.CmRepositoryManager.startUpImpl(341)#Guest#0##n/a##004a07307b2911dda8dc00505693764f#Thread[Thread-81,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Error occured while retrieving canonical name for folder 'http://atlsapepd.ananthtech.com:50000/irj/go/km/docs/documents' (java.io.IOException: The filename, directory name, or volume label syntax is incorrect)#
#1.5 #00505693764F007C0000003C0000128800045623216D4924#1220608792233#com.sapportals.wcm.repository.manager.cm.CmRepositoryManager#sap.com/irj#com.sapportals.wcm.repository.manager.cm.CmRepositoryManager.startUpImpl(341)#Guest#0##n/a##004a07307b2911dda8dc00505693764f#Thread[Thread-81,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Error occured while retrieving canonical name for folder 'http://atlsapepd.ananthtech.com:50000/irj/go/km/docs/documents' (java.io.IOException: The filename, directory name, or volume label syntax is incorrect)#
#1.5 #00505693764F006E0000009F0000128800045623245B3F67#1220608840658#com.sap.engine.services.deploy##com.sap.engine.services.deploy#Administrator#3##n/a##7f137b217b3111dda92900505693764f#SAPEngine_Application_Thread[impl:3]_21##0#0#Error#1#/System/Server#Java#deploy_5005##Application sap.com/lms - web is not deployed on cluster element Server 0 0_85922 and it is not possible to get its status.#3#sap.com/lms - web#Server 0 0_85922#get its status#
#1.5 #00505693764F006E000000A00000128800045623245B46E3#1220608840658#com.sap.engine.services.deploy##com.sap.engine.services.deploy#Administrator#3##n/a##7f137b217b3111dda92900505693764f#SAPEngine_Application_Thread[impl:3]_21##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.deploy.exceptions.ServerDeploymentException: Application sap.com/lms - web is not deployed on cluster element Server 0 0_85922 and it is not possible to get its status.
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getStatus(DeployServiceImpl.java:3866)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getApplicationStatus(DeployServiceImpl.java:1353)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getApplicationStatus(DeployServiceImpl.java:1388)
     at com.sap.engine.services.deploy.server.DeployRuntimeControlImpl.getApplicationStatus(DeployRuntimeControlImpl.java:409)
     at sun.reflect.GeneratedMethodAccessor55.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.pj.jmx.introspect.DefaultMBeanInvoker.invoke(DefaultMBeanInvoker.java:58)
     at com.sap.pj.jmx.mbeaninfo.AdditionalInfoProviderMBean.invoke(AdditionalInfoProviderMBean.java:289)
     at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:944)
     at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)
     at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:409)
     at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)
     at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:258)
     at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)
     at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:330)
     at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:287)
     at com.sap.engine.services.jmx.MBeanServerInvoker.invokeMbs(MBeanServerInvoker.java:131)
     at com.sap.engine.services.jmx.ClusterInterceptor.invokeMbs(ClusterInterceptor.java:212)
     at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:766)
     at com.sap.engine.services.jmx.MBeanServerInterceptorInvoker.invokeMbs(MBeanServerInterceptorInvoker.java:102)
     at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImpl.invokeMbs(P4ConnectorServerImpl.java:61)
     at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImplp4_Skel.dispatch(P4ConnectorServerImplp4_Skel.java:64)
     at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)
     at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)
     at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:136)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
#1.5 #00505693764F006E000000A20000128800045623245B4C40#1220608840658#com.sap.engine.services.jmx.MBeanServerInvoker##com.sap.engine.services.jmx.MBeanServerInvoker#Administrator#3##n/a##7f137b217b3111dda92900505693764f#SAPEngine_Application_Thread[impl:3]_21##0#0#Warning#1#/System/Server#Java###Exception occurred while processing external JMX request [ JMX request (java) v1.0 len: 337 |  src: 2 target-node: 8592250 req: invoke params-number: 4 params-bytes: 0 | :name=deploy,j2eeType=SAP_J2EEServiceRuntimePerNode,SAP_J2EEClusterNode=8592250,SAP_J2EECluster="" getApplicationStatus [Ljava.lang.Object;@40a8f463 [Ljava.lang.String;@1444b0bf ]
[EXCEPTION]
#1#javax.management.MBeanException: Exception invoking method getApplicationStatus
     at com.sap.pj.jmx.introspect.DefaultMBeanInvoker.invoke(DefaultMBeanInvoker.java:80)
     at com.sap.pj.jmx.mbeaninfo.AdditionalInfoProviderMBean.invoke(AdditionalInfoProviderMBean.java:289)
     at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:944)
     at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)
     at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:409)
     at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)
     at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:258)
     at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)
     at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:330)
     at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:287)
     at com.sap.engine.services.jmx.MBeanServerInvoker.invokeMbs(MBeanServerInvoker.java:131)
     at com.sap.engine.services.jmx.ClusterInterceptor.invokeMbs(ClusterInterceptor.java:212)
     at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:766)
     at com.sap.engine.services.jmx.MBeanServerInterceptorInvoker.invokeMbs(MBeanServerInterceptorInvoker.java:102)
     at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImpl.invokeMbs(P4ConnectorServerImpl.java:61)
     at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImplp4_Skel.dispatch(P4ConnectorServerImplp4_Skel.java:64)
     at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)
     at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)
     at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:136)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: java.rmi.RemoteException: Error in getting status of application lms - web : Application sap.com/lms - web is not deployed on cluster element Server 0 0_85922 and it is not possible to get its status.
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getApplicationStatus(DeployServiceImpl.java:1371)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getApplicationStatus(DeployServiceImpl.java:1388)
     at com.sap.engine.services.deploy.server.DeployRuntimeControlImpl.getApplicationStatus(DeployRuntimeControlImpl.java:409)
     at sun.reflect.GeneratedMethodAccessor55.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.pj.jmx.introspect.DefaultMBeanInvoker.invoke(DefaultMBeanInvoker.java:58)
     ... 24 more
caused by -
java.rmi.RemoteException: Error in getting status of application lms - web : Application sap.com/lms - web is not deployed on cluster element Server 0 0_85922 and it is not possible to get its status.
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getApplicationStatus(DeployServiceImpl.java:1371)
     at com.sap.engine.services.deploy.server.DeployServiceImpl.getApplicationStatus(DeployServiceImpl.java:1388)
     at com.sap.engine.services.deploy.server.DeployRuntimeControlImpl.getApplicationStatus(DeployRuntimeControlImpl.java:409)
     at sun.reflect.GeneratedMethodAccessor55.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.pj.jmx.introspect.DefaultMBeanInvoker.invoke(DefaultMBeanInvoker.java:58)
     at com.sap.pj.jmx.mbeaninfo.AdditionalInfoProviderMBean.invoke(AdditionalInfoProviderMBean.java:289)
     at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:944)
     at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)
     at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:409)
     at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)
     at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:258)
     at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)
     at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:330)
     at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:287)
     at com.sap.engine.services.jmx.MBeanServerInvoker.invokeMbs(MBeanServerInvoker.java:131)
     at com.sap.engine.services.jmx.ClusterInterceptor.invokeMbs(ClusterInterceptor.java:212)
     at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:766)
     at com.sap.engine.services.jmx.MBeanServerInterceptorInvoker.invokeMbs(MBeanServerInterceptorInvoker.java:102)
     at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImpl.invokeMbs(P4ConnectorServerImpl.java:61)
     at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImplp4_Skel.dispatch(P4ConnectorServerImplp4_Skel.java:64)
     at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)
     at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)
     at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:136)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Regards,
Shilpa

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