"insufficient data for an image when i open a .pdf document

When I try to open a .pdf document that was previously ok  the document opens and is blurry and i get a window which opens and says
" insufficient data for an image"
Please help
Thanks

Hi Jef,
In addition to atirs reply, could you please try to uncheck the ‘Use page cache’ option (see below) under Edit > Prefrences
Let me know if it works.
~Pranav

Similar Messages

  • Why do I keep getting an error "insufficient data for an image" when opening a document

    why do I keep getting an error "insufficient data for an image" when opening a document in Adobe Reader XI 11.0.06

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • "Insufficient data for an image" when saving a file

    I'm running Acrobat 9.5.0 on a Macbook Pro running OS X 10.6.8.
    After scanning a document from my Canon MX882, or opening and editing an existing pdf I get the following error when I try to save the file:
    Insufficient data for an image
    When I try to save the file again, I get this:
    The document could not be saved. There was a problem reading this document (109).
    Sometimes the error also has (8) instead of (109).
    When this occurs, the thumbnail of the page appears correct in the left pane; however, the content of the page itself is entirely or partially missing.
    Any suggestions would be appreciated.
    -c

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • "Insufficient data for an image" when opening a PDF, even with Adobe Reader 11.0.06

    I have extracted some pages from a large, scanned, PDF into a separate document, using a product called Nuance PDF Converter 7, and when we try to open that with Adobe Reader 11.0.06, we receive the error "Insufficient data for an image".  I have read that this error was supposed to be fixed with the latest version of Adobe Reader 11, but I have installed that, and it doesn't help.

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • "Insufficient data for an image" when opening file

    I am the administrator of a corporate environment.
    We have 25 users with Acrobat Standard 9 on Windows XP.
    ONE user is coming to me about an error "Insufficient data for an image" while trying to open some PDF files.
    There is no rhyme or reason to which files cause this error and it only effects her.
    I've looked online and seen alot of people complaining about this errror message, but no one with a solution.
    Can anyone assist?
    Thanks
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    Are these PDFs that have been received via e-mail ?
    In doing the research on this error, it seems that there isn'nt any commonality except that these are PDFs being received either from the web or via e-mail. In one case the fella solved it my realizing that the image was 24/bit but had been saved as 8/bit (not sure if that was a source problem or transfer issue). But that might have been a one off solution.
    A lot of users were complaining about this problem after receiving a PDF via e-mail. Sending PDFs through e-mail wthout using an archive format such as "zip/WinRAR" can be problematic as some e-mail servers/clients assume that the PDF is text and munge it.
    Is this one user using the same e-mail client with the exact same settings as everyone else ?

  • Insufficient data for an Image in smartform as a PDF

    Hi Guys,
    I am sending a smartform by email as a PDF attachment.
    Everything is working fine, but the logo is not getting displayed.
    Whenever I am opening the PDF I am getting the pop up as "Insufficient data for an image".
    Thanks,
    Nikhil

    Hi Nkil,
    This can be related to the FlateDecode compression described in SAP Note #843480.
    The option 'FLATE_COMPR_OFF' needs to be set to 'On' via reprto RSTXPDF3 to turn off the FlateDecode compression.
    After switching off the FlateDecode compression, create another PDF and see if the problem is resolved?
    Regards,
    Aidan

  • PDF from postscript (ps2pdf) displays "Insufficient data for an image" error in Reader

    Hello,
    I'm not fully confident this is the best place for this, but I'll start here. Note that this is NOT the same as the issue that was recently fixed in Reader 11 (found at http://helpx.adobe.com/acrobat/kb/insufficient-data-image.html)
    I am using the command "ps2pdf" (using Ghostscript) to convert postscript files to PDF. To get better quality, I use the ps2pdf options "-dAutoFilterColorImages=false -dColorImageFilter=/FlateEncode", which force lossless encoding for color images. However, there are images on certain pages that yield the error "Insufficient data for an image" when opened in Adobe Reader XI (current version), and the image on that page is not viewable (or rather, it can be viewed, but only until you get the whole image on the screen; then the image disappears). If the PDF is printed, the image will not print. The error also occurs in Acrobat 9.4.0, and possibly other versions. However, Reader 8 displays the files with no issues. Also, Foxit reader displays the PDF files fine.
    The postscript files are screenshots generated by the user dragging a box to define the area of the screen to be printed to file. This issue only occurs for some size boxes that the user draws; others come out fine and are read by Reader just fine.
    This only happens when using FlateEncode; using lossy JPEG compression (e.g. the default ps2pdf output) does not yield files that produce the error.
    Here are some example files to demonstrate the issue (hey, maybe the issue is not even reproducible for other people! That would be helpful to know if true, so even if you can't help solve the problem, if you could verify whether this issue occurs when you open one of these files in Reader or Acrobat, it would awesome).
    bad pdf where error occurs: http://www.mediafire.com/file/zbk36yfy7vrhvhw/gmbad.pdf
    good pdf (very similar, but slightly different box drawn): http://www.mediafire.com/file/649fuxul0td5bsx/gmgood.pdf
    Merged good and bad: http://www.mediafire.com/file/54nwwebh3da7p9w/good_and_bad.pdf
    If anyone has any ideas on this issue, I would greatly appreciate it. Or if you think this isn't the right place for this, and perhaps know of a better place for my question, I'd appreciate that too. Thanks!
    Additional possibly relevant information:
    ps2pdf is being run using Ghostscript 8.15 on Unix Solaris 10. I also ran the same postscript files through ps2pdf (again using Ghostscript 8.15) on a Windows 7 machine, and the resulting PDFs did not exhibit the same errors when opened in Reader or Acrobat.
    Adobe Reader 8 and 11, and Foxit were run on Windows 7. Acrobat 9.4.0 was run through a Citrix server, and I'm not sure what version of Windows it runs on.
    I tried lots of different options in ps2pdf, and also tried running the postscript through ghostscript directly (using the "gs" command). Nothing was able to eliminate the error without resorting to using lossy JPEG compression.
    I am now using lossy (but fairly high quality) JPEG compression in the workflow, accepting the loss in quality and (paradoxically) doubled filesize of the JPEG-compressed PDF files, so I'm really just pursuing this to figure out what the heck is going on, not because it is mission critical.
    Postscript files used to create the above pdfs:
    bad: http://www.mediafire.com/file/v656dp45h2jeyj6/gmbad.ps
    good: http://www.mediafire.com/file/47sn60dgbzbxrs6/gmgood.ps
    The .ps files are very similar to each other, differing only in the image content and the image location/translation.
    The postscript files give multiple warnings/errors when opened in gsview (this happens with all .ps files created by Pinnacle, not just the ones giving me issues).
    The program that is used to create the postscript files is Philips (Adac) Pinnacle^3, a treatment planning system for radiation oncology.

    Hi, thanks for getting back to me so quickly.  Our application uses scanned images up to 10 years old, and there are thousands of images so we cannot rescan these unfortunately.   
    I work in a large organisation with it's own desktop team so unfortunately I can't upgrade the version of Reader on our user's machines to see if this resolves either.  The desktop team will also not upgrade the version as the problem appears to have only started in 9.5.2. 
    Does anyone know how I can confirm if the problem was first seen in 9.5.2 or if there were instances in 9.5.1 also?
    Thanks again

  • Insufficient Data for an Image Acrobat Pro 11.0.6 - Windows 8.1

    We have recently upgraded several users in our office to Windows 8.1.  They are running Acrobat Pro 11.0.6, which they had previously been running Windows 7 without issue.
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    Has anyone else run into this?  Any suggestions on what to do?  We've uninstalled/reinstalled, run a cleaner tool, etc... to no avail.  The other suggest Adobe has had so far is to change the zoom on the file; that did not resolve it either. 

    We are having the same issue.  I've tried the newest version of Acrobat (11.0.6) on windows 7, and windows 8.1.   I've also tried earlier version of acrobat (9 & 10) fully updated.  So far I have found 2 pdf's that consistently cause the "Insufficient data for an image." error.  The pdf i've been using to test is located here   (http://japoncaogreniyorum.files.wordpress.com/2010/08/lets_learn_japanese_basic_ii_1_of_2. pdf)  If i open that pdf in acrobat 11.0.6 i get the error right away.  If i open that same pdf in chrome it opens with no errors and looks as it should.  No missing pages, half pages, or blank pages.  The second pdf i've been testing this with is confidential but it has yielded the same results.  Regardless of the version of acrobat i open the pdf's in i get the error.  In chrome they display and print with no errors.
    Again this is tested with Acrobat 11.0.6 on Windows 7 & 8.1.  This is the version cited by adobe to fix this very problem.
    Any help is much appreciated

  • Upgrading to Adode 11 doesnt fix "insufficient data for an image"

    Hi,
    We were getting "insufficient Data for an image" error while opening PDF documents on Adobe 8,9.
    As it was suggested that Adobe X1 has a fix for this issue we upgraded the reader however we are still facing the same issue with the updated Adobe version.
    Could you please suggest.
    Regards,
    Ravinder Kumar

    Please see this 43.8 MB, 600 page, scanned book:
    http://archive.org/download/historyofmovies00hamp/historyofmovies00hamp.pdf
    Under Reader X it works fine.
    Thanks.

  • Error when opening legitimate documents "Insufficient data for an image"

    I work for a company who has sold "downloadable resources" via PDF for years now. We created a large batch of PDF documents in 2003 with
    Adobe Acrobat 6.0 paper capture, and these are all PDF 1.5 type documents. We've provided these resources for years, however just today we were notified by a user that upon downloading the file they get a message "Insufficient data for an image". These ARE NOT HACKED PDF's. and they worked fine until 9.0. I have tried 9.0 and 9.1, on multiple computers and have confirmed this issue.
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    RollingRocker, did you ever get a solution for this? I am having the same problem. I produce a pdf using a JSF third party api called flying saucer, which actually uses itext to produce the pdf. I can attempt to produce the same exact pdf over and over and about 85% of the time the error occurs and the rest of the time the pdf opens successfully with no error. Obviously 15% of the time the reader is completely happy with this pdf, so it is not a malicious document in any way.

  • Reader version 9 not opening some files: error "insufficient data for an image"

    Adobe reader version 9 is having difficulties opening PDF's, mainly with PDF's that contain charts or jpg's.
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    I am using windows XP.  When I open these same PDF's using Internet Explorer, they display fine, but some of them don't print, and cause the printing spooler to malfunction, i.e., the print spooler begins turning itself off repeatedly, and then I can't print anything from any program. This print spooler problem is really difficult to solve. But I think all of this is originating from some inability of the current version of Adobe to handle some PDF's, which is a recent phenomenon. I've never had problems like this before with previous versions.

    I've had the same problem then it got "magically" fixed by itself. A big thanks to Adobe for their updates

  • I am using Adobe Pro 11 and on opening a pdf I am getting error 'Insufficient Data for an Image'. Please help and provide a workaround if the solution not there.

    Hi all,
    I am using Adobe Pro 11 and on opening a pdf I am getting error 'Insufficient Data for an Image'. Please help and provide a workaround if the solution not there.
    I have already set the preferences to for page view to low zoom settings, and page fit view settings, but it never opens the pdf. Please check and provide a solution asap.
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    Most of the documents have sensitive info on them.  I will have to do some looking for some that i can share, but will get something to upload (dropbox) as soon as I can.
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  • Adobe Standard 9.5.2 after update I get "Insufficient data for an image" error

    After updating to Acrobat Standard and Readre 9.5.2, some (but not all) of my pdf files are now opening with the error "Insufficient data for an image." The files open, but they are fuzzy, pixelated and are missing the bates stamp I applied earlier (using a utility from LexisNexis Casemap). I can open the files fine on another computer with Acrobat Standard 9.5.1.
    How can I uninstall the 9.5.2, or get it to work again?

    Windows 7 64-bit with Samsung SSD on an i5 Lenovo laptop. Yes, I have both Acrobat Standard and Reader 9.5.2 on the machine. Both give the same error when opening the attached file.
    -Dan-
    [email protected]
    Date: Thu, 16 Aug 2012 23:06:52 -0600
    From: [email protected]
    To: [email protected]
    Subject: Adobe Standard 9.5.2 after update I get "Insufficient data for an image" error
        Re: Adobe Standard 9.5.2 after update I get "Insufficient data for an image" error
        created by vamalik in Acrobat Installation & Update Issues - View the full discussion
    Hi osieko,Can you share across any such sample pdf file? Also, what OS are you working upon?You have both Acrobat Standard 9.5.2 and Reader 9.5.2 installed on your machine. Right? One option that you can try is to repair your Acrobat/Reader from Programs in Control Panel and see if that resolves the issue.Otherwise kindly attach a screenshot of the error you are receiving along with any sample pdf file.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4627764#4627764
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  • Reader XI - Insufficient Data for an Image

    Hello,
    I have a few PDFs that I am unable to open. They give me an error saying 'Insufficient Data for an Image'. I have the latest version of Reader. I have tried to save the PDF in different formats. I have tried to reduce the file size and optimize the PDF. None of those worked. However, I am able to view the PDF using a web browser such as Google Chrome. This is not a solution, though, because I have users who need to be able to view the file inside of the Adobe Reader program.
    I can provide the PDF to an Adobe employee if that helps. I'd rather not post it publicly because the PDF(s) in question is a company invoice.
    If there is any more information I can provide please let me know.
    Thank you!
    EDIT: I've come to notice that many others have posted this issue with absolutely zero reply from anybody. I would prefer to use live chat considering this is what I feared when being directed only to a forum for support on this. I would appreciate ANY help or assistance with this issue.

    Unfortunately I cannot provide a sample file as I cannot distribute the information contained in the problem files.
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  • Sapscript-PDF-Mail error: Insufficient data for an image

    Hi, I've made a function module that takes a Purcharse Orden from spool, converts to PDF file and then send the form via mail. Everything work fine but the corporative logo in the form can't be seen... When I try to open the attachment, Acrobat Reader launchs a popup with the message "Insufficient data for an image" and then ONLY the logo is not displayed.
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    FUNCTION Z_WF_SENDMAIL_PO_PDF.
    *"*"Interfase local
    *"  IMPORTING
    *"     VALUE(PO_ORDER) LIKE  EKKO-EBELN
    *"     VALUE(DELETE_SPOOL) LIKE  SYST-FTYPE OPTIONAL
    *"     VALUE(FILENAME) LIKE  P05T_RESPONSE-FILENAME OPTIONAL
    *"     VALUE(RECEPTOR) LIKE  SWHACTOR STRUCTURE  SWHACTOR
    *"  EXCEPTIONS
    *"      SENDING_FAILURE
    *"      CONVERSION_ERROR
    *"      NO_SPOOL
    *"      UPLOAD_ERROR
      DATA: T_TSP01 TYPE TSP01 OCCURS 0 WITH HEADER LINE,
            PDF TYPE TLINE OCCURS 0 WITH HEADER LINE.
      DATA: NUMBYTES TYPE I,
            PDFSPOOLID TYPE TSP01-RQIDENT,
            JOBNAME TYPE TBTCJOB-JOBNAME,
            JOBCOUNT TYPE TBTCJOB-JOBCOUNT,
            SPOOLS TYPE I.
      DATA: gd_cnt TYPE i,
            gd_sent_all(1) TYPE c,
            gd_doc_data LIKE sodocchgi1,
            gd_error TYPE sy-subrc.
      DATA: it_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE.
      DATA: lt_objpack LIKE sopcklsti1 OCCURS 2 WITH HEADER LINE,
            lt_objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
            lt_objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
            lt_objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
            lt_reclist LIKE somlreci1 OCCURS 5 WITH HEADER LINE,
            l_document_data TYPE sodocchgi1.
      DATA: l_att_lines TYPE i,
            gd_buffer type string.
      DATA: BEGIN OF lt_mails occurs 0,
              bname like usr21-bname,
              smtp_addr like adr6-smtp_addr,
            END OF lt_mails.
      REFRESH : pdf, it_packing_list.
      CLEAR : pdf, it_packing_list.
      SELECT RQIDENT
      INTO T_TSP01-RQIDENT
      FROM TSP01
      WHERE RQOWNER EQ receptor-objid
        AND RQCLIENT EQ SY-MANDT.
        APPEND T_TSP01.
      ENDSELECT.
      IF SY-SUBRC NE 0.
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        CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
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            SRC_SPOOLID              = T_TSP01-RQIDENT
            NO_DIALOG                = ''
          IMPORTING
            PDF_BYTECOUNT            = NUMBYTES
    *        PDF_SPOOLID              = PDFSPOOLID
    *        BTC_JOBNAME              = JOBNAME
    *        BTC_JOBCOUNT             = JOBCOUNT
          TABLES
            PDF                      = PDF
          EXCEPTIONS
            ERR_NO_OTF_SPOOLJOB      = 1
            ERR_NO_SPOOLJOB          = 2
            ERR_NO_PERMISSION        = 3
            ERR_CONV_NOT_POSSIBLE    = 4
            ERR_BAD_DSTDEVICE        = 5
            USER_CANCELLED           = 6
            ERR_SPOOLERROR           = 7
            ERR_TEMSEERROR           = 8
            ERR_BTCJOB_OPEN_FAILED   = 9
            ERR_BTCJOB_SUBMIT_FAILED = 10
            ERR_BTCJOB_CLOSE_FAILED  = 11
            OTHERS                   = 12.
        IF SY-SUBRC NE 0.
          RAISE CONVERSION_ERROR.
        ELSE.
          IF NOT FILENAME IS INITIAL.
            open dataset filename for output in binary mode.
            if sy-subrc ne 0 .
              RAISE UPLOAD_ERROR.
            endif.
            loop at pdf.
              transfer pdf to filename.
              if sy-subrc ne 0 .
                RAISE UPLOAD_ERROR.
              endif.
            ENDLOOP.
          ENDIF.
          IF NOT DELETE_SPOOL IS INITIAL.
            DELETE FROM TSP01 WHERE RQIDENT EQ T_TSP01-RQIDENT.
          ENDIF.
          CHECK NOT ( receptor IS INITIAL ).
          CLEAR: lt_reclist, lt_reclist[],
                 lt_objhead, lt_objhead[],
                 lt_objtxt, lt_objtxt[],
                 lt_objbin, lt_objbin[],
                 lt_objpack, lt_objpack[].
          CLEAR l_document_data.
    * Chequea si fue bajada la orden de spool
          CHECK NOT ( pdf[] IS INITIAL ).
    * Transferir los strings de 132 caracters a strings de 255 caracteres.
          loop at pdf.
            translate pdf using ' ~'.
            concatenate gd_buffer pdf into gd_buffer.
          endloop.
          translate gd_buffer using '~ '.
          do.
            lt_objbin = gd_buffer.
            append lt_objbin.
            shift gd_buffer left by 255 places.
            if gd_buffer is initial.
              exit.
            endif.
          enddo.
    * Cuerpo del mail
          CONCATENATE 'Se adjunta Pedido de Compra' PO_ORDER INTO lt_objtxt SEPARATED BY SPACE.
          APPEND lt_objtxt.
          DESCRIBE TABLE lt_objtxt LINES l_att_lines.
          READ TABLE lt_objtxt INDEX l_att_lines.
    * Titulo del mail
          l_document_data-obj_descr = 'Envio de Pedido de Compra'.
          l_document_data-obj_name = 'Pedido'.
          l_document_data-sensitivty = 'F'.
          l_document_data-expiry_dat = sy-datum + 10.
          l_document_data-doc_size = ( l_att_lines - 1 ) * 255 + strlen( lt_objtxt ).
          l_document_data-obj_langu = sy-langu.
          lt_objhead = 'ORDERS'.
          APPEND lt_objhead.
    * Configuración del cuerpo del mail
          CLEAR lt_objpack.
          REFRESH lt_objpack.
          lt_objpack-transf_bin = space.
          lt_objpack-head_start = 1.
          lt_objpack-head_num = 0.
          lt_objpack-body_start = 1.
    *      lt_objpack-body_num = 1.
          lt_objpack-body_num = l_att_lines.
          lt_objpack-doc_type = 'RAW'.
    *      lt_objpack-doc_size = STRLEN( lt_objtxt ).
          APPEND lt_objpack.
    * Configuración del archivo adjunto del mail
          DESCRIBE TABLE lt_objbin LINES l_att_lines.
          READ TABLE lt_objbin INDEX l_att_lines.
          clear lt_objpack.
          lt_objpack-transf_bin = 'X'.
          lt_objpack-head_start = 1.
          lt_objpack-head_num = 1.
          lt_objpack-body_start = 1.
          lt_objpack-body_num = l_att_lines.
          lt_objpack-doc_type = 'PDF'.
          lt_objpack-obj_name = 'Pedido'.
          lt_objpack-obj_descr = 'Pedido de Compra'.
    *      lt_objpack-doc_size = ( 255 * ( l_att_lines - 1 ) ) + STRLEN( lt_objbin-line ).
          lt_objpack-doc_size = 255 * l_att_lines.
          append lt_objpack.
    * Lista de receptores
          SELECT u~bname a~smtp_addr
            FROM usr21 as u
            INNER JOIN adr6 as a
            ON u~persnumber = a~persnumber
            INTO TABLE lt_mails
            WHERE bname = receptor-objid.
          LOOP AT lt_mails.
            clear lt_reclist.
            refresh lt_reclist.
            lt_reclist-receiver = lt_mails-smtp_addr.
            lt_reclist-rec_type = 'U'.
            lt_reclist-com_type = 'INT'.
            APPEND lt_reclist.
          ENDLOOP.
    * Envio del mail
          CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
            EXPORTING
              document_data              = l_document_data
              put_in_outbox              = 'X'
              commit_work                = 'X'
            TABLES
              packing_list               = lt_objpack
              object_header              = lt_objhead
              contents_bin               = lt_objbin
              contents_txt               = lt_objtxt
              receivers                  = lt_reclist
            EXCEPTIONS
              too_many_receivers         = 1
              document_not_sent          = 2
              document_type_not_exist    = 3
              operation_no_authorization = 4
              parameter_error            = 5
              x_error                    = 6
              enqueue_error              = 7
              OTHERS                     = 8.
          IF SY-SUBRC NE 0.
            RAISE SENDING_FAILURE.
          ENDIF.
        ENDIF.
      ENDIF.
    ENDFUNCTION.

    I guess this could be one of the reasons, check you have authorizations on image.
    Regards,
    SaiRam

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