"Insufficient data for an image" when opening a PDF, even with Adobe Reader 11.0.06

I have extracted some pages from a large, scanned, PDF into a separate document, using a product called Nuance PDF Converter 7, and when we try to open that with Adobe Reader 11.0.06, we receive the error "Insufficient data for an image".  I have read that this error was supposed to be fixed with the latest version of Adobe Reader 11, but I have installed that, and it doesn't help.

I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

Similar Messages

  • Why do I keep getting an error "insufficient data for an image" when opening a document

    why do I keep getting an error "insufficient data for an image" when opening a document in Adobe Reader XI 11.0.06

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • "Insufficient data for an image" when opening file

    I am the administrator of a corporate environment.
    We have 25 users with Acrobat Standard 9 on Windows XP.
    ONE user is coming to me about an error "Insufficient data for an image" while trying to open some PDF files.
    There is no rhyme or reason to which files cause this error and it only effects her.
    I've looked online and seen alot of people complaining about this errror message, but no one with a solution.
    Can anyone assist?
    Thanks
    John

    Are these PDFs that have been received via e-mail ?
    In doing the research on this error, it seems that there isn'nt any commonality except that these are PDFs being received either from the web or via e-mail. In one case the fella solved it my realizing that the image was 24/bit but had been saved as 8/bit (not sure if that was a source problem or transfer issue). But that might have been a one off solution.
    A lot of users were complaining about this problem after receiving a PDF via e-mail. Sending PDFs through e-mail wthout using an archive format such as "zip/WinRAR" can be problematic as some e-mail servers/clients assume that the PDF is text and munge it.
    Is this one user using the same e-mail client with the exact same settings as everyone else ?

  • "Insufficient data for an image" when saving a file

    I'm running Acrobat 9.5.0 on a Macbook Pro running OS X 10.6.8.
    After scanning a document from my Canon MX882, or opening and editing an existing pdf I get the following error when I try to save the file:
    Insufficient data for an image
    When I try to save the file again, I get this:
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    Sometimes the error also has (8) instead of (109).
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    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • When opening a pdf document in Adobe Reader the font of the original document is changed....It becomes a mix of the original font and a new different font. How can i fix this

    When opening a pdf document in Adobe Reader the font of the original document is changed....It becomes a mix of the original font and a new different font. How can i fix this

    This issue occurs with most of the PDFs that I open up. I am using the latest version of adobe reader on my windows based machine and it is a general PDF. I saw a similar post online stating that if you look at the fonts used in the document and it doesn't say (Embedded) next to it, then Adobe Reader will try to pull the font(s) from your computer and if it doesn't find that font then it will replace it which makes it look funny.

  • I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?

    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Is this an Adobe issue, Microsoft issue, or security issue? 

    Thank you!  That seemed to do the trick.  Don't think I'd ever have figured that one out!!
           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself?  If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • "insufficient data for an image when i open a .pdf document

    When I try to open a .pdf document that was previously ok  the document opens and is blurry and i get a window which opens and says
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    Please help
    Thanks

    Hi Jef,
    In addition to atirs reply, could you please try to uncheck the ‘Use page cache’ option (see below) under Edit > Prefrences
    Let me know if it works.
    ~Pranav

  • Open Ibook PDF's with adobe reader

    How do I open a PDF document from the Ibooks library with adobe reader, so I can use all the tools like the highlighter?

    What is your operating system?  What is your Reader XI version?  What exactly means "cannot"?

  • Can't open a pdf.file with Adobe Reader XI

    Adobe Reader  XI was installed successfully, however, I can not open my pdf.files.   A screen opens up asking for a word conversion, ms dos or other encoding,

    byyng wrote:
    Should I download the old Adobe Reader instead?
    No, you need to fix your file association; see http://windows.microsoft.com/en-in/windows-vista/change-which-programs-windows-uses-by-def ault

  • How do I open a PDF file with Adobe Reader if it is in iBooks

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    Use iTunes to save the PDF FROM iBooks, and to add them to Adobe Reader.
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    If Reader ISN'T in the list of prpgrams to open with, click "Browse"
    In the "Browse window" go to C/Program files [or Program Files (x86)]/Adobe/Reader 11/Reader
    Select "AcroRd32.exe" and click "Open"
    Make sure "Always use the selected program to open this kind of file" is checked and click "OK".

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    Sure.
    In Reader X:
    Edit->Preferences->General->uncheck "Enable Protected Mode At Start Up"
    Cheers

  • PDF from postscript (ps2pdf) displays "Insufficient data for an image" error in Reader

    Hello,
    I'm not fully confident this is the best place for this, but I'll start here. Note that this is NOT the same as the issue that was recently fixed in Reader 11 (found at http://helpx.adobe.com/acrobat/kb/insufficient-data-image.html)
    I am using the command "ps2pdf" (using Ghostscript) to convert postscript files to PDF. To get better quality, I use the ps2pdf options "-dAutoFilterColorImages=false -dColorImageFilter=/FlateEncode", which force lossless encoding for color images. However, there are images on certain pages that yield the error "Insufficient data for an image" when opened in Adobe Reader XI (current version), and the image on that page is not viewable (or rather, it can be viewed, but only until you get the whole image on the screen; then the image disappears). If the PDF is printed, the image will not print. The error also occurs in Acrobat 9.4.0, and possibly other versions. However, Reader 8 displays the files with no issues. Also, Foxit reader displays the PDF files fine.
    The postscript files are screenshots generated by the user dragging a box to define the area of the screen to be printed to file. This issue only occurs for some size boxes that the user draws; others come out fine and are read by Reader just fine.
    This only happens when using FlateEncode; using lossy JPEG compression (e.g. the default ps2pdf output) does not yield files that produce the error.
    Here are some example files to demonstrate the issue (hey, maybe the issue is not even reproducible for other people! That would be helpful to know if true, so even if you can't help solve the problem, if you could verify whether this issue occurs when you open one of these files in Reader or Acrobat, it would awesome).
    bad pdf where error occurs: http://www.mediafire.com/file/zbk36yfy7vrhvhw/gmbad.pdf
    good pdf (very similar, but slightly different box drawn): http://www.mediafire.com/file/649fuxul0td5bsx/gmgood.pdf
    Merged good and bad: http://www.mediafire.com/file/54nwwebh3da7p9w/good_and_bad.pdf
    If anyone has any ideas on this issue, I would greatly appreciate it. Or if you think this isn't the right place for this, and perhaps know of a better place for my question, I'd appreciate that too. Thanks!
    Additional possibly relevant information:
    ps2pdf is being run using Ghostscript 8.15 on Unix Solaris 10. I also ran the same postscript files through ps2pdf (again using Ghostscript 8.15) on a Windows 7 machine, and the resulting PDFs did not exhibit the same errors when opened in Reader or Acrobat.
    Adobe Reader 8 and 11, and Foxit were run on Windows 7. Acrobat 9.4.0 was run through a Citrix server, and I'm not sure what version of Windows it runs on.
    I tried lots of different options in ps2pdf, and also tried running the postscript through ghostscript directly (using the "gs" command). Nothing was able to eliminate the error without resorting to using lossy JPEG compression.
    I am now using lossy (but fairly high quality) JPEG compression in the workflow, accepting the loss in quality and (paradoxically) doubled filesize of the JPEG-compressed PDF files, so I'm really just pursuing this to figure out what the heck is going on, not because it is mission critical.
    Postscript files used to create the above pdfs:
    bad: http://www.mediafire.com/file/v656dp45h2jeyj6/gmbad.ps
    good: http://www.mediafire.com/file/47sn60dgbzbxrs6/gmgood.ps
    The .ps files are very similar to each other, differing only in the image content and the image location/translation.
    The postscript files give multiple warnings/errors when opened in gsview (this happens with all .ps files created by Pinnacle, not just the ones giving me issues).
    The program that is used to create the postscript files is Philips (Adac) Pinnacle^3, a treatment planning system for radiation oncology.

    Hi, thanks for getting back to me so quickly.  Our application uses scanned images up to 10 years old, and there are thousands of images so we cannot rescan these unfortunately.   
    I work in a large organisation with it's own desktop team so unfortunately I can't upgrade the version of Reader on our user's machines to see if this resolves either.  The desktop team will also not upgrade the version as the problem appears to have only started in 9.5.2. 
    Does anyone know how I can confirm if the problem was first seen in 9.5.2 or if there were instances in 9.5.1 also?
    Thanks again

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