Insufficient Funds when placing Skype (video) call

I've been statoned in okinawa japan. 
I purchased the skype number so that i have state side phone number for people to call me.
I purchased the unlimited us and canada subscrition so that i may call back to anyone in the states.
I have $5.00 of skype credit (going to expire in sept). That i've never used. 
I have little to no problems while trying to call from phone to phone. But when i try to do a skype to skype (mainly video call). I get the error that I have insufficent credit. I get this on my mobile phone as well as on my xbox one.
On the other end they see that i tried to call and they are able to successfully call me back.
Any help would be greatly appreciated.

On which mobile phone are you using Skype? Are you running the latest version?
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