Insufficient permission (software update)

whenever i download software update and reach 20mb suddenly it'll say insufficient permission. i need to update my phone i cant download the update service help please
Solved!
Go to Solution.

you have too many apps (internal storage) for you to be able to update apps or install more you have to delete unwanted/unused apps
Don't forget to mark the Correct Answers & Helpful Answers
unrelated topic, if you have some time please check this thread
http://talk.sonymobile.com/message/244522#244522
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Trying to install software updates and keep geting this message. "You don't have permission to install updates" Anyone know how to fix?

Thx! for helping!! Yes I have and it dosen't seem to want to change anything. It verify and then I repair and there is repair done but no change.

10.7.4 in Software update, 'don't have permission', cannot run combo client

Software Update says that 10.7.4 is available for download. I attempted to install it and type in all my usual password info, but the system says:
'The update “Mac OS X Update” can’t be saved. You don't have permission.'
I then downloaded the combo client and attempted to run the package. It stated that 'The installation failed. The Installed can't create the folder "/var/folders/z7.....etc......'
Not exactly sure what is happening. I've tried repairing permissions, and it did not work. I am the only user on the account. Any ideas?

Called Apple Support. They had me create a new Admin account and install the update. Looks like the update is downloading fine now. They scheduled a call back to help me repair my original Admin account because they said it's now screwed up.

Software Update says You Do Not Have Permission

I have seen other posts where someone was able to look at a Install.log from the Console app and was hoping for the same. I can update this post with my install log details if needed and black out personal info.
When I run software update, no matter which app, they all fail because I do not have rights. Only user on Mac and have no pswd set today as admin. Never had a permission issue until a few months ago and can't figure out.
Please help

You cannot install software via an installer if you don't have a password.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.

Software update says i do not have permission

software update says i do not have permission please help?

Finished disk repair looks like t corrected alot. I ran softwareupdate still says no permission, I never actualy see login but i found it somewhere in systems and looked like i was loged in as admin how do you be sure?

Permission to update software?

I was trying to update iTunes to 10.5 yesterday, then a Mac OS X 10.7.2 update today and when I try to install the updates via Software Update or even just directly downloading the update for iTunes, something goes wrong. When I tried it with software update, it would tell me that I don't have permission, and that the update could not be installed. When I try to just directly install iTunes, it tells me that it couldn't create the folder
" /var/folders/b1/6r8kcd010z993dbcq_fydy9w0000gn/T//Install.283k6f4E3"
I ran disk utility, and while I was verifying the disk permissions, this text showed up
"Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired."
I'm not really sure what to do from this point, I'm sure I messed something up somewhere, I just don't know where to begin to fix this, or if I even started in the right direction.
Any help would be greatly appreciated. - Mike

Just repair permissions. There are some that never get repaired. If it is not relevant to what you have installed, you can ignore it.

Unable to Reboot After Software Update - Unable to Reinstall Mac OS 10.4.10

Hello,
I just bought a Macmini 9 months ago, and I believe I may need to either erase the HD to reinstall the original Mac OS (10.4.10) or else replace it. However, I am not familiar with Mac and don't know how to reformat the disk. Can anyone help?
Each time there is a software update, I experience problems starting up from the HD. After the last update a few days ago, I am unable to start up from the HD at all. I tried using the original install CD 1 to reinstall Mac OS 10.4.10 with archiving. However, I received an error saying "unable to install because there is a newer version already installed." Therefore, I tried to start up from the HD again by pressing Option key at startup, but the Macmini continously turned off by itself without rebooting. I tried reinstalling Mac OS with the erase option, but it failed. After that, the Mac OS install CD1 only gives me the option to reinstall additional applications, but when I select continue, there is not HD shown to install the applications.
Disk Utility First Aid on CD1 was unable to repair the disk. I received the following messages: "Invalid sibling link", "Volume check failed", "The underlying task reported failure on exit", "1 HFS volume checked", "1 volume could not be repaired because of an error."
At the bottom of the page under Disk Utility, the following information about the disk is available. Format: Mac OS Extended (Journaled); Capacity: 111.5 GB (119,690,149,888 Bytes); Available: - ; Used: - ; Number of Files: - ; Owners Enabled: - ; Number of Folders: - .
System Profiler is able to identify type, disk identifier, file system, etc. It shows the volume supports journaling, but is not journaled.
Scan Image for Restore shows Library_Preferences (Empty), and Root applications are all grayed out.
I performed the Apple Hardware Test (ver 3A129) by pressing D at startup. The test ran for 5 minutes and 6 seconds. It reported "No trouble found".
It seems the HD is empty, but the install CD is not offering any options to reinstall the OS, only the additional applications. I believe it is a partition error, but I am not familiar with Mac and hesitate to proceed any further.
How do I reformat the disk so that I can reinstall the original Mac OS 10.4 and 10.5?
Your help is sincerely appreciated. Thanks.

Good news!
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

Since a recent software update-most of my applications will no launch :-(

I ran Software Update this morning and after rebooting, several of my Apple applications won't even launch.
The apps that won't launch are Mail, Safari, iTunes, iPhoto in fact pretty much most of them. I am feeling very depressed and pretty much gutted that my beloved Mac laptop is going to the heavens and everything i have on it will go.. i did do a full back back up 4 weeks ago but i am unable to boot from the carbon copy clone because the laptop wont let me... can someone PLEASE PLEASE help me... i have tried going to the apple shop in brent cross london.. they only allocate 20 mins max for any issues so that was pretty much a waste of time...
i have always really looked after my laptop-infact it is imaculate, always done software upgrades weekly and do not have anything dodgy programme wise or third party wise for it to cause any issues.. at least i dont think i do..
i am very confused as i can use firefox to browse the web, word and address book, quicktime..so it cant be my hard drive can it.. have done full verify and disk repairs ( several times) and there seems to be no errors
it will not fire carbon copy cloner so that i can at least back up remainder of my photos of my baby daughter..
i unable to drag onto another harddrive for back up purposes either
i am convinved contrary to what the apple guys said randomly that my hard drive is naffed...i noticed they seem to say this for every problem that seems to be put upon them at brent cross or is just me.
I was running beta safari before this happened.. could this be a cause
I am by far not the most computer tech around but i am prepared to give anything ago... CAN ANYONE PLEASE take time out of there busy lives to help me resolve this issue.. i an finacially in a position just to go out and buy a replacement.. infact i dont want to.. i love my little G4!
i am very limited as what i can do and i am become very confused with the whole matter now..so many diffrent reasons why.. it is my first time as a user on the forums so i prey this works.
when i shutdown the computer and it starts up again, i blue world logo keeps flashing then a folder with the apple faces appears-what does that mean?
is there anyway to know if it is my hard drive going down the pan?
The apple shop said i should reboot from my back up-which i cannot do and delete the entire contents of my hard drive on the G4 and try reinstalling everything.. i very very reluctant to do this.. i have photos of my 4 year old since he was 1 min old.. i cant go there....the thought of.. as i said i have backed up fully everything twice and then the main ones like i-photo seprately as well..
i dont have much confidence in that as my 80gig porche lacie does not seem to be visible when i plug it into the computer.. though the other 30oG lacie appears fine... i wish i could do an incremental back up with CCC but it wont launch to cover myself?
Apologies for the rant but i have to get this resolved and this is the first time i have had a positive chance to think that you guys out there maybe able to help me.. Would make my week!!
many Thanks guys and hope to hear from you soon
Any advice/insight is welcomed!
caloosa

HI and Welcome to Apple Discussions...
How much free drive space is on the PBookG4?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 10% to 15% free disk space at all times.
Insufficient disk space could be the cause of all these problems.
Have you tried booting from your install disk and check the drive for errors?
Are you running anti virus software by chance?
Carolyn

Since the software update my photo from LinkedIn now is attached to all of my text messages and I DO NOT WANT THAT. How do I remove my photo from my test messages?

Anyone know how to remove your own picture that is now attached to all text messages? Since the software update (assume KitKat) my LinkedIn photo is now attached to all my text messages and I never set that up, nor can I figure out how to remove it!
How do I remove my photo from my text messages? Android RazrM.
Help! It is driving me crazy. Thank you.

Thanks, but this information was not useful. First it was outdated (2012 and the software is 2013/2104) in the Settings/Apps/All section there was no "Text Messaging" icon. Under "Phone/Messaging" the clear cache was not possible, it was not available, an active option.
VERIZON/GOOGLE - I am still hoping to learn how to remove my photo from my text messages - why is this so difficult? Why is something like this added without my permission or at my request? May be a reason to jump ship to iOS.

Software Update, App Store, Terminal, iCal and other Apple Apps will not open.

Hi,
I've exhausted all my search methods and still haven't fixed this issue. I have been disconnected from the internet for about 5 months up until now while continually using my MacBook Pro (early 2011) daily for work. Problems arose about a month and a half ago when I noticed the terminal would not open. I trashed the corresponding plist files as recommended by other websites and trouble tickets. Still no avail, the affected programs all seem to be original software that came with Mavericks. When I try to open any of them (Software Update..., App Store, Terminal, iCal, iTunes Store) nothing happens. The dock makes a space for the icon and then before anything even bounces it quickly closes the space again. I've tried opening the contents of the applications and running the root program directly.
Possibly other relevant information
Ran Repair Disk Permission on the Macintosh HDFound errors on drive and repaired them
iTunes will open, but the store in unresponsive (White screen)
Ran into issues copying files to Macintosh HD from an external USB driveError example "JX879.MXF is in use" and then it would cancel the copy while nothing else was open
At the same time of these issues my internal iSight camera no longer exists according to the system report
Upgrading to Mac OSX 10.94 Mavericks had no affect.
Reset the System Management ControllerHave a recent history of the computer behaving abnormally slow
Any information anyone could give me would be great. Thank you!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Problem with software update - now can't log on to administrator account

Hello -
I updated software yesterday and didn't pay attention to what was updating. I always just install the updates when they come up.
Now I can't login to my administrator account or change the password. I could log into another account, but iTunes won't stay open. It opens for about 10 seconds then closes.
So I'm assuming that the updates were a mac OSX update and an iTunes update.
Does anyone know why this is happening and how to fix?
Is there anyway to "undo" the most recent update?
Any help would be appreciated.
-jamendan

Hi jamendan, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

When Firefox shows me an update and asks if I'd like to update, I click continue, but it doesn't update. It just goes to a "software update" window and says "connecting to the update server..." and then doesn't do anything else. It never updates. HELP!

When I sign on to Firefox, a "Software Update" pops up and asks if I'd like to update Firefox. I click Yes/Continue and when I do, the page says "Downloading Firefox" - connecting to the update server... - but it never finishes. It continually shows the blue/white striped line.

Start at '''http://www.mozilla.com''' and download the latest
version. At the completion of the download '''don't let the setup
start Firefox for you''', when the setup ends, start Firefox in your
normal manner this way you will be less likely to create a new profile.
The extra startup pages are temporary -- read them. The next time
Firefox comes up you should be back to starting with your normal home page.
Note: Firefox must be down once the install starts.
:Close Firefox with File>Exit. Then make sure Firefox is not running --
:On Windows: check the "Processes" tab in the Windows Task Manager.
:On Mac: Firefox > Quit then Command+option+Esc, if Firefox running use Force quit
'''Permission errors on Mac:'''
"If you were getting permission errors on a Mac, download the latest
Firefox version, then uninstall and reinstall Firefox. '''Do not let the uninstall remove remove anything but Firefox itself'''; otherwise, you will lose your profile directories and files as they contain your settings,
bookmarks, history, extensions, passwords, and cookies.
If you can't download as mentioned above, find your system and the Firefox version you want in releases, download and start the install as seen above
* ftp://ftp.mozilla.org/pub/firefox/releases/

IPod only recognized as digital camera / Apple Software Update unable to be uninstalled

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

This may sound like a common problem, but I've done a LOT of work trying to fix it based on online searches. With no avail, I think this problem can't be easily fixed.
As the question states, the initial problem is that my iPod Touch (1st gen I think, maybe 2nd gen, iOS 3.1.3) wasn't recognized by iTunes as an iPod, but only as a digital camera (Windows 7, 64-bit). At first I was content because I didn't have extra songs I wanted to add. But then when I cleared the RAM one day, the iPod restarted with the USB/Connect to iTunes screen. Finally, I had no choice but to try to fix the iTunes problem. So, as most people suggest first, I tried to update iTunes.
Unfortunately iTunes was unable to update. There was a rolling back error, that I traced to Apple Mobile Device Software by using the Command Prompt and logging the install log. Apparently, iTunes didn't have sufficient permission by Windows to delete the necessary files. I even uninstalled iTunes to try to reinstall it, but it didn't reinstall, leaving me with no iTunes at all.
Then I extracted AMDS installer from the iTunes installation package and logged that installation process to find errors. According to an online source, the driver was blank, so I first tried using pnputil.exe in cmd to remove the Apple driver package. This failed, so I manually went into C:\Windows\System32\DriverStore\FileRepository to find the driver to delete it so it could reinstall. Unfortunately, it still wouldn't install.
In addition, I changed the ownership of ProgramData, Program Files, and Program Files (x86) in the C:\ disk to Administrator instead of SYSTEM and gave full permission to myself (the administrator) and "TrustedInstaller." A risky move, I know, but I was desperate. I had hoped that this would give permission to iTunes to modify what it needed to modify, but this still didn't work.
Thus, I tried to remove all traces of Apple software that related to iTunes manually. This involved the Apple files in ProgramData, Program Files\Common Files, and Program Files (x86)\Common Files. Then I tried to uninstall the list of programs related to iTunes (Bonjour, QuickTime, etc). However, Apple Software Update refused to uninstall and gave an error "There is a problem with this Windows Installer package. A program reuired for this install to complete could not be run. Contact your support personnel or package vendor." I fear in my deletion of files, I might have deleted something necessary for this uninstall.
I downloaded multiple forced uninstallers, but none of them worked - the same message showed up constantly. I went into the registry key to see if I could manually uninstall Apple Software Update, but this didn't seem to work either. I was too afraid to delete anymore files...
So here I am again, having walked in a complete circle in this extremely complicated situation. The files I deleted in my first attempt at a solution ended up hindering a possible actual solution. Any ideas to uninstall Apple Software Update, or to solve iTunes rolling back error, or to remove the connect to iTunes screen from my iPod would be greatly greatly greatly appreciated. I can live without iTunes, but my iPod is very important to me. If anyone has a solution to remove the screen without connected to iTunes, or connecting to a different computer's iTunes, I would be willing to take that course of action too.
Thanks!

ITunes 7.1 Software Update installation error message

I've tried to install it, but Software Update keeps giving me the message:
The update "iTunes" could not be verified and expanded correctly.
Make sure you have permission to write to /tmp/502/TemporaryItems/com.apple.SoftwareUpdate, then try again.
I repaired permissions with Disk Utility but it didn't help. The funny thing is that this update arrived together with QuickTime 7.1.5 which installed with no problem. 3+ GB free on HD.
Any ideas? Thanks!
Original flat-panel iMac still runs great, if a bit slowly Mac OS X (10.3.9)

I am happy to report that I ran "System Restore" and restored to a date prior to my attempted iTunes update.
SUCCESSFUL!!!

Apps crashing, can't send problem to apple, software update app crashes....

I came back after a two month summer vacation (I unplugged the computer while I was away) and I went to update the software and then the software update app crashed. I tried to report the problem to apple, but it says that the submission failed, "your report could not be sent to apple, please try again later"
I then tried to sync my iPhone, and iTunes crashed, so I tried to report the problem, and I got the same error. So I un-installed iTunes, but when I emptied the trash it said that "iTunesHelper" was in-use, so I couldn't. But then I tried to restore iTunes by taking it out of the trash, and when I tried to open it, it said that it wasn't supported on that architecture.
I restarted the computer, but the problems won't go away. Firefox works fine...'
UPDATE: Safari crashes too...
System preferences works...
Garage Band: Crash!
iPhoto: Crash!
MS Word: Works...
World of Warcraft: Crash!
I am guessing that my problem has something to do with insufficient memory or something like that? I'm not sure...
About my computer: iMac7,1, running Mac OS X 10.5.7
@GHz Intel Core 2 Duo
3GB 667 MHz DDR2 SDRAM
Any help is appreciated, I guess my best bet is to go to the Apple store or tek-serve.

Those weeks of sitting idle did not help the Mac as a vacation should!
Try repairing the disk permissions. At best do an Archive and Install. This will install a new Mac OS X, archive the old system, which you will later drag & drop to the Trash and flush away, and preserve your data and user accounts and settings. You can do this with your Restore DVD. Read all onscreen instructions and check the correct boxes to preserve your data and settings.
At worst, backup all your data and Erase and Install. Write zeros to the HDD and any bad sectors that exist will be locked out on the drive and no longer used. This is also done from the Restore DVD. After installing Mac OS X import your backed up data and begin anew.
Dah•veed

Insufficient permission (software update)

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