Insufficient Privileges to access the directory
I keep getting this error message while installing the new iTunes.
directory C:\ProgramData\Microsoft\Windows\StartMenu\Programs\iTunes
It says that the installation cannot continue and that I should log on as the administrator or contact the system administrator. I am logged on as the administrator. I am the main user of the computer.
Please help, thanks!!!
Are you logged into the computer as an adminisrator?
You might have better luck posting in the iTunes forum since you have an iTunes problem. not an iPod problem.
Similar Messages
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i can't update my itunes and it shows me this message: The installer has insufficient privileges to access this directory: C:/program files/itunes. The installation cannot continue. Log on as administrator or contact your system administrator
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
Adobe Error 1303. The installer has insufficient privileges to access this directory:
Adobe Error 1303. The installer has insufficient privileges to access this directory: C:\Programs Files (x86)\Common Files\Adobe\ARM\1.0 when trying to update Adobe Reader 10.01 on a Windows 7, 64-bit machine. What I've found is that once I allow Adobe Updater to download updates, the 1.0 folder is created under ARM. As long as I don't start the update, I can access this folder. Once the update starts, if I try to access this folder I get an access denied message and the install fails with the Error 1303 message. I've tried making myself the Owner of the folder, tried running KB947821, have disabled the Firewall and shut off the UAC, none of which works. My guess is that there is a problem with the update itself changing the security.
Anyone have any other ideas beyond waiting for the next update, that will hopefully work better than this one?
thanks!
SMertz74Would it be possible for you to try my suggestions in similar topic?
http://forums.adobe.com/message/3751776#3751776 -
I am unable to install the newer version of itunes. I have no problem downloading but when it starts to install I get an error message that the installer has insufficient privileges to access this directory C:\ProgramData\Microsoft\Windows\StartMenu\Programs\iTunes
I am the administrator but it doesn't recognize it
How do I get around this?Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates" -
I've had iTunes on my PC forever. Because recent updates have aborted with the message:"The installer has insufficient privileges to access this directory... Log on as administrator," I am now attempting to download a fresh copy from the Apple website. Same message! I am logged on as administrator. I can download, then attempt to run by right-clicking on the installer and selecting, "Run as administrator" but that gets me only to the same point (and message) as attempting to install directly from the internet. I've never seen this message with any other download. What gives?
What's the precise name of the directory being mentioned? (Give the full file path, please.)
-
I am trying to install iTunes 10.7 and keep getting this error message (I am running Win 7 Ultimate 64 bit):
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows"
There seem to be other threads that deal with other permission errors, those fixes did not work for this.
ThanksThat one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Trying to download ITunes latest version on my Windows XP and I get this message: "The installer has insufficient privileges to access this directory: C:\Program Files\ITunes. The installation cannot continue. Log on as administrator or contact your system administrator." HELP?
Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling -
I'm using a Windows 8 laptop and I updated my iphone 4s software to IOS7 and of course my itunes needs updating, but when I go to update it is in vain because it comes up with the message that the installer has insufficient privileges to access this directory C:/Program Files(x86)/iTunes/iTunes.Resources/nb.Iproj.
and the installation cannot continue. I have tried changing the security permissions on this file which doesn't let me as it asks that I need Read Permissions etc...
Has anyone encountered this issue, I've looked online but nothing helps for my situationIf you can't delete the .lproj folders try renaming them or deleting/renaming a parent folder, i.e. \iTunes\iTunes.Resources or \iTunes.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Can't install latest itunes. error msg: "This installer has insufficient priviliges to access this directory: C:\ProgramData\Microsoft\Windows\StartMenu\Programs\ITunes. Log on as administrator or contact your system administrator." I am logged on as administrator and have been since i've owned this laptop. Any suggestions?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I am using windows 7 professional operating system. I am unable to update to itunes 10.7. I received this error message: The installer has insufficient priveleges to access this directory
Okay.
The message can also be consistent with disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
The installer has insufficient privileges to access this directory
Each time I try to install itunes it says I have inusfficient privileges so I cant use my new ipod becuase I dont the new itunes.
PLEASE HELP.Are you logged into the computer as an adminisrator?
You might have better luck posting in the iTunes forum since you have an iTunes problem. not an iPod problem. -
I have been trying to install the latest version of iTunes for over a week and this is the error message I keep getting. I have done everything I can think of to fix the problem - unistalled iTunes, Quicktime, etc. I have changed my administrator settings to give myself (the administrator) full access and permission and logged in as the administrator. I am running Windows Vista. I am so frustrated after days of trying to make this work! Any suggestions or help would be very appreciated!
Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates" -
This is a desktop computer with Windows 8. Any help is appreciated.
Well, did you log in as the administrator. Win 8.1 may also have an disabled Administrator account like Win 7 that you may have to activate, but in most cases it is not necessary. You should disable anti-virus during the install. From you login (as long as you are an administrator) you may be able to right click on the install file and say run as administrator.
-
And im using the administration account on my sony vaio laptop. Windows 7.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am the administrator so I don't know what needs to be changed to fix this problem.
Try HiReception's suggestion from the following post:
Re: I cannot update my iTunes with"error occurred while installing updates"
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