Insufficient Priviliages on Apple Mobile Devices to install itunes
I try to install itunes on my brand new computer but so far it has given me error 7 and said it fails to install Apple mobile devices because insufficient privilages. Can someone tell me what i can do to fix this?
Cheers
Hi,
Hmm ok for me on iphone 1st click on post link does nothing but underline it, 2nd click then opens it - annoying but it works.
On ipad, no amoint of clicking opens the link but if you keep your finger on the link and wait for the popup and then click open it does go in.
So both are usable - just not that friendly.
Maybe next iOS version will update safari and fix this. Closing question for now.
Cheers,
Harry
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Apple mobile device support install/uninstall sets my wireless to limited access
Dell Pavilion dv7
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When installing itunes 10.5, my wireless connection changed to limited access. I can not connect to the internet with wireless. If I put my ethernet cable in, i can connect to the internet through the ethernet cable.
I found no solutions to fix the limited access issue. So, i had to restore my system. After the restore my wireless connection could connect to the internet again.
But now itunes does not work. One of two messages come up. The latest (i have done several system restores). Either quicktime was not found or something about iTunes Library.itl is out of synch with the current version of itunes.
Now i decide to uninstall all the itunes installed products one at a time. Itunes, quicktime, Apple software update, Apple mobile device support and there it goes, my wireless connection changes to limited access again.
Any help would be great.Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
need help syncing my iphone to itunes
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Why won't Apple Mobile Device Support install with itunes setup??
Why won't Apple Mobile Device Support install with itunes setup?? I keep trying to reinstall, and installs everything but Apple Mobile Device Support. How come. will someone please help me?? I updated windows, and thoroughly removed everything before i reinstalled itunes. I don't know why it's Apple Mobile Device Support isn't going on there. HELP! Is there anyway i can just download and install Apple Mobile Device Support by itself???!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Mobile Device Support won't install normally.
tt2 -
I have just installed the new version of itune (11.1) and it keeps coming up with this message. "itunes requires a newer version of apple mobile device support. Please uninstall both apple mobile device support and itunes and then reinstall itunes." I have done this step 3 times, while following the support steps on how to fully remove all itunes and related programs. I keep getting the same issue.
Also, my computer recognizes my phone but itunes wont. When I try to do a driver update according to the support page it keeps telling me that "The folder specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows x64- based systems." On the support page it also suggests trying an alternate folder (program files(x86)/common files/ apple/ mobile device software/ drivers) That doesn't work either.
I am getting extremely frustrated.... Can someone PLEASE help!!!!
I also just upgraded my phone from and iphone4 to an iphone 5c.many thanks. That's also useful to know.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Apple mobile device support failling itunes install
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Jul 15 00:27:14 Installer[2757]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jul 15 00:27:14 Installer[2757]: Displaying 'Install Failed' UI.
Jul 15 00:27:14 Installer[2757]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.Do a Software Update from the System prefs panel. My new MBP would not recognize my iPod touch or iPhone. There was additional file that needed to be installed.
MJ -
Suddenly iTunes didn´t function. Trying to reinstall Ifirst tried to delete the program and all iTunes files, but ITunes Helper could not be deleted. After installation (with anti virus disconnected) the following error messages come up: "MS Visual C++ Runtime Library R6034 - attempt to load C routine library incorrectly", "Cannot start Apple Mobile Device", "Not correctly installed. Error 7 (windows error 1114" What to do?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Problem installing Apple Mobile Device Support with iTunes 11.1
I am running Windows 8 and was running the previous version of iTunes along with support for my iPad2, iPhone4s and iPhone5. Everything was working perfectly.
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I then unpacked the mobiledevicesupport.msi file, went to device manager and told it to find the driver, pointing it directly at the new driver files. No good, I get some "operation not supported" type message.
I am out of things to try. Any ideas would be appreciated. Thanks.So, all is done!
With the "Microsoft Windows Installer CleanUp utility installer file (msicuu2.exe)"
I could clean uninstall the "Apple Mobile Device Support".
Hope, this will help other people.
(o: andreas -
HT1926 Windows could not start the Apple Mobile Device service on iTunes install
Trying to install the latest update to iTunes on Wind 7 x64 box... Died during installation with error "Service 'Apple Mobile Device' failed to start... havee uninstalled itunes and am running a fresh install as Administrator... Get the same message...
Tried to start the Mobile Device service from computer>manage>services but recieve the error 'Windows could not start the AppleMobile... Error 1053 The service did not respond to the start or conrol request in a timely fashion..
Any ideas??? thanks.............Hello thezerfi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Best of luck,
Mario -
No Apple Mobile Device when installing
Help !!!! I have installed and uninstalled iTunes about 8 times, rebooted after each one and i still can not get the Apple Mobile Device onto my computer? I have Windows 8 64-bit. Is there some where i can go to get this to work properly? I have checked the services in Admin tools and there is nothing sitting there. I have also checked with my Norton security to see if it is sitting in there and nothing? Can anyone help before i throw my computer out the window??? Thanks.
I have looked at this article, and followed their instructions for uninstalling itunes and its related components. I wasn't able to delete Bonjour a related conpoment of itunes and got the following message, There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact you rsupport personnel or package vendor. So I am not able to finish the instructions. So far I've used the following website to download Apple Mobile Device Support and follow the instructions there to get it back.
http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/
Thanks. -
Apple Mobile Device doesnt install
When i installed itunes 10, apple mobile device did not install... i uninstaled everything and reinstalled it but it still doesnt work.. anyone has any ideas on how to get apple mobile device?
I have also encountered this. Though for me it is progress. Previously I couldn't even get iTunes 10.6 to install. It has finally done that after some assistance from Apple phone support. I apparenlty had to uninstall all Apple "stuff" in a particular sequence and essentially remove any and all security and access limitations for my entire PC and run as admin for it to install properly. But now AMDS will not install. I extracted the install files and tried to run the .msi alone and I got an error saying "Could not open key: whole bunch of stuff". Verify that you have sufficient access to that key, or contact your support personnel. Thing is I am administrator on my system (as I assume most are) so why is it locked out? I have no idea. When I right click/properties on the .msi to see this key under the security tab I see several "Account Unknown" keys (I assume these are the problem) along with my user account and the administrator acct. I have no idea where these came from but on each of the Unknown ones there is a red ? beside the user icon. And checking permissions for all of them they all have full control available so I'm at a loss as to what is blocking me. And these broken/unknown accounts that Apple seems to have a problem with are not actually user accts on my system.
When chatting with the Apple tech he said there is an issue with the 64bit version of Windows 7 and iTunes 10.6.
Now 10.6 has been out for a while so why hasn't it been hotfixed or updated to make these things go away?
I don't know how to get around this. While trying to get iTunes to install I was trying previous versions that I used to have installed before 10.6 and I think 9.7 or something installed (would not run) and AMDS installed without issue. I may download that again and try to install that version of AMDS and see if it gives me less grief -
My ipod wont connect to Itunes!
Try removing and reinstalling all the Apple software by:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I dont know what to do.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Since it appears you have done everything else, disable the security software on the computer. -
Current iTunes update won't load. Tells me MSVCR80.dll was not found. Wants me to reboot. If I reboot, will I lose my music?
Hi DDay@55,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
This process should not affect any music or content on your computer, but you may want to
back up your iTunes library by copying to an external hard drive.
Best,
Jeremy -
Apple Mobile Device Support uninstall and itunes install causes loss of internet connection
Whenever I uninstall Apple Mobile Device Support (AMDS) I lose my internet connection. The only way to fix this is to restore Windows to a previous state. I've tried troubleshooting my internet connection when this happens but Windows tells me something is wrong with both my wired and wireless connection drivers... and of course I need the internet to fix said drivers :s
I've tried repairing AMDS and this doesn't help either.
I've been trying to download itunes but it tells me a program needed to install it cannot be run. After this I can't get back on the internet without first restoring windows to a previous state. I thought that uninstalling everything apple from my system would do the trick but I can't seem to uninstall AMDS without messing up my internet drivers. What else can I try?Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)
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